The Sheraton Skyline hotel in London (out by the airport) had the word “belong” plastered everywhere. If you’ve seen my speeches in the last little while, one of my favorite points to make is that “business is about belonging.” I thought to myself, “I wonder how Sheraton attempts to make me feel like I belong.”
I did a little research and found that Sheraton has been working on helping me feel like I belong since 2006. Evidently, they used to hand out 10 minute phone cards to encourage you to stay in touch with home. There were other touches in play then, too.…












