Comments on: A Customer Aware World

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Your airline making your ticket buying and processing experience more intuitive certainly helps the customer, but it also is valuable for the airline, and not just in terms of customer service or sales

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By: yuregininsesi

yuregininsesi — Tue, 06 Jul 2010 01:45:16 +0000

Too many seams exist in the ubiquitous computing infrastructure to make the scenarios practical, much less desirable by many people. It is a large leap to assume that just because a majority of people engage in online social networking or communities that they want those “places” to follow them around.

By: Social Media & Cultural Diplomacy: How we build bridges using new media

Social Media & Cultural Diplomacy: How we build bridges using new media — Tue, 01 Jun 2010 04:52:07 +0000

[...] Location-based apps [...]

By: Can Search Engine Optimization Survive Google? | We Do Web: News, Auction, Seo, Security

Mon, 08 Mar 2010 11:15:36 +0000

[...] Brogan, one of the posterboys for social media, read the article too, and makes some pretty good points for businesses. Rather, he asks questions. Questions like: – Does your company know how you are? – Do they know [...]

By: Monster Talks Up its New Search Technology @ WebNG Blog

Monster Talks Up its New Search Technology @ WebNG Blog — Tue, 02 Feb 2010 07:40:45 +0000

[...] Can Search Engine Optimization Survive Google? [...]

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I’ve learned a lot more about the costs of even getting a book ready for the printing (or e-book formatting stage) since become a book blogger. My sympathies are with the publisher – perhaps they are looking out for their own profits too, but at least their goals will line up with what I want, which is the continued availability of printed copies of books, the continued existence of both independent and chain brick-and-mortar bookstores where I can spend my time browsing and go to author events. And as a paper-book-only reader I am not pleased with a company that built itself up as the online bookseller where you can order any US-published book in print and get it delivered to your door, suddenly not selling every single book by a major publisher.

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