Beating Dunbars Number

birds on a wire


There’s a theory called
Dunbar’s Number that suggests there’s an upper limit to the amount of relationships we can maintain. If you’re interested in networking, this should be an issue. That number, for the record, is 150. Derek Halpern asked me how I dealt with that issue, as I spend my time with far more than 150. Here are some thoughts.

Be One of the 150

First, an idea from my book with Julien Smith. If people are thinking that Dunbar’s number is all they can manage, then it might become important for you to ensure that you’re part of people’s 150. Meaning, if you’re looking to connect with people, connect with those who are cultivating powerful networks of their own.

You could do this geographically, if that makes sense. If I’m coming to Chicago, I’m counting on Liz Strauss and Amber Naslund (for example) to have the pulse on the ground. If I’m heading to Austin, I’m reaching out to Richard Binhammer or Jason Stoddard or another friend.

Or you might do it by vertical. If I’m thinking about the intersection of the medical world and emerging technology, I’m thinking of Steven Wardell or Andre Blackman or Daniel Palestrant. You get the idea.

Finding the right groups of 150 to connect with is helpful. That way, your 150 is augmented by those other people’s 150s. Make sense?

Be at the Elbow of Every Deal

One way to beat Dunbar’s number is to make it work in reverse. By that, I mean this: if people think of you as part of their 150, then they come to you, and they seek you out. This comes from having some value to offer. If, for instance, you’re helpful in finding others business, those people will seek you out the next time they have an opportunity, or the next time they need your help.

In either case, you’re in the network. You’re a node in their mental systems. Because they’ve got you in mind, it’s easier to let go a bit of your number/memory.

Speaking of memory, why would you ever require your memory to stay inside your head?

Database, Database, Database

You are not required to remember every single person you’ve ever met in your head. Further, you really can’t. The thing is, how will you manage your relationships in a way that you can stay open and personable. One way, I feel, is a database. And when I say that word, don’t faint. Contact management systems count. Your email client counts, depending on how you use it. Here’s what I’m doing.

I’m using BatchBook for my database, because it’s just really simple, and yet powerful. I do this: I take a contact from a business card. In this example, I’ll use DJ Edgerton, CEO of zemoga, a digital creative shop I met with in New York (and thanks to Sven Larsen for setting up a tour to see D.C. Comics!).

I’d put DJ’s typical contact info into my Batchbook contact. Great. Now, I know how to email or call him. Where it gets cool is that I can add tags. Those tags act like ways to slice the database. This means, I can add the following information to DJ’s contact:

  • newyork – for when I mail to specific regions
  • agency – so I can ping him when I have work for him, or when marketing my conference
  • comics – DJ and I have an appreciation of comics in common
  • colombia – DJ’s company has a big office in Bogota

So, now, if I want, I can remember DJ not just by his name and when I’m thinking about him, but also when I have a location-specific or work-specific thought in mind.

I have other categories for some folks:

  • checkin – make sure to message this person once a month to check in
  • advisor – I consider this friend someone I’ll ping for guidance (added one after last night)
  • connector – people who are at the core of lots of deals
  • thinker – if I need a thought leader, I go here
  • speaker – for my conferences
  • events – someone who runs conferences of their own

Rest assured that there are several more tags coming as I think of other ways to slice up my database.

Jeff Pulver told me in 2006 that you live or die by your database. I’ve worked from this mantra ever since, and I try hard to thread my various social needles together so that people know how to find me and connect. It’s important. Another part of this is by keeping the channels open.

Keep a Pulse In Between Contacts

One of the obvious (but not always considered) values of social media like blogging or using social networks is that it keeps a live pulse of information moving along. If you’re my friend in Facebook or LinkedIn or on Twitter, you might see my status information change, and be aware of me. This keeps you up to date on me, and it gives you a gentle reminder to think of me again. It works both ways, as I’m watching you, too.

This blog works that way, in a slightly different way. In the business context, my blog tells you what I’m thinking about, what I’m working on, and how I might be useful to you. Again, this gives you some of the burden of maintaining Dunbar’s Number, which frees me up to accept more of a network.

The pulse is an important part of maintaining your back and forth, and in helping people feel a bit more connected when you can’t talk one on one from time to time.

Is it Sustainable?

I know many people with larger personal networks. They all seem to be living, doing business, and staying married, so I think you can, too. Like everything in life, it’s a commitment. Can everyone run five miles a day (or 15)? No. But if you want to be a distance runner, you work at it.

Me personally? I’m in this for the people. I’m here to connect and build relationships of value. Thus, I’m planning to beat Dunbar at his game.

**Quick Addendum: This is not a quantity-vs-quality discussion. I have a very small number of quality relationships, and by that, I mean people that I share far more, and with whom I have a deeper emotional connection. I know how to make close friends. This isn’t about that.**

What are your suggestions? How are you scaling your networking experiences?

Photo credit Neona

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  • http://www.mediabullseye.com Jen Zingsheim

    I’ve thought about this a great deal, as I think Dunbar’s Number/Dunbar Corollary do present implications for social media. My conclusion is that Dunbar’s number doesn’t apply to social media, because these aren’t relationships, they are “acquaintancships.” The relationship limit covered by Dunbar’s Number is closer to what you describe at the end of your post: real, flesh-and-blood these people matter to me-relationships.

    Politicians have for years pushed well beyond the upper limits of Dunbar’s Number, as far as contacts/established personal acquaintances. I’ve seen it, I worked in politics. Some of these men and women can remember families back generations, people they’ve met at fundraisers, donors, constituents, lobbyists–I have a good memory, but some of these people amazed me. But they weren’t relationships in a sociological setting like Dunbar postulated. Like so much in social media that gets mentioned, turned around, and examined, there’s nothing really *that* new here. It’s just that people who aren’t accustomed to thinking in these terms are now confronted with it.

    Net, I don’t think expanding social circles is about beating Dunbar’s number. Now, if one has the depth of knowledge and understanding about the personal goals, family life, deep exchanges with 300 or more people, we can talk about beating Dunbar’s number, IMHO.

    Jen

  • http://www.mediabullseye.com Jen Zingsheim

    I’ve thought about this a great deal, as I think Dunbar’s Number/Dunbar Corollary do present implications for social media. My conclusion is that Dunbar’s number doesn’t apply to social media, because these aren’t relationships, they are “acquaintancships.” The relationship limit covered by Dunbar’s Number is closer to what you describe at the end of your post: real, flesh-and-blood these people matter to me-relationships.

    Politicians have for years pushed well beyond the upper limits of Dunbar’s Number, as far as contacts/established personal acquaintances. I’ve seen it, I worked in politics. Some of these men and women can remember families back generations, people they’ve met at fundraisers, donors, constituents, lobbyists–I have a good memory, but some of these people amazed me. But they weren’t relationships in a sociological setting like Dunbar postulated. Like so much in social media that gets mentioned, turned around, and examined, there’s nothing really *that* new here. It’s just that people who aren’t accustomed to thinking in these terms are now confronted with it.

    Net, I don’t think expanding social circles is about beating Dunbar’s number. Now, if one has the depth of knowledge and understanding about the personal goals, family life, deep exchanges with 300 or more people, we can talk about beating Dunbar’s number, IMHO.

    Jen

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  • http://administrativearts.com Jodith

    Thanks for this article. Thinking of my relationships as subsets makes since, especially in Twitter, since I have so many interests and people to keep track of in all of them. I’ve bookmarked this to be able to take a more in depth look and do some thinking on it later.

  • http://administrativearts.com Jodith

    Thanks for this article. Thinking of my relationships as subsets makes since, especially in Twitter, since I have so many interests and people to keep track of in all of them. I’ve bookmarked this to be able to take a more in depth look and do some thinking on it later.

  • http://batchblue.com Michelle Riggen-Ransom

    Thanks Chris for your mention of BatchBook! You’ve definitely hung a few extra zeros on Dunbar’s number – glad we can help you better manage it.

    Just wanted to let folks know that we have a special promo code for Chris’ readers. He thinks you’re all rockstars and so do we, hence the code “rockstar“. This will give you an extra free month from any paid account (for a total of two free months). Give it a whirl, drop us a line. And if anyone out there is working on a cloning device, please let Mr. Brogan know asap.

  • http://batchblue.com Michelle Riggen-Ransom

    Thanks Chris for your mention of BatchBook! You’ve definitely hung a few extra zeros on Dunbar’s number – glad we can help you better manage it.

    Just wanted to let folks know that we have a special promo code for Chris’ readers. He thinks you’re all rockstars and so do we, hence the code “rockstar“. This will give you an extra free month from any paid account (for a total of two free months). Give it a whirl, drop us a line. And if anyone out there is working on a cloning device, please let Mr. Brogan know asap.

  • http://donotreadthisblogunless.blogspot.com/ Nicholas Chase

    Chris,

    I am able to cultivate many more relationships by commenting on blogs, following Twitter contacts and spending time just simply caring more about others than myself.

    If I can help you in any way, this gives my life purpose. If we collaborate on a business deal that makes us both money, great! But it should not be the underlying factors building the relationship. If you are genuine, authentic and helpful, people see this constant in you and respond accordingly.

    It is truly amazing how late in life I discovered these keys!

    Respectfully,

    Nicholas Chase
    http://www.twitter.com/nachase

  • http://donotreadthisblogunless.blogspot.com/ Nicholas Chase

    Chris,

    I am able to cultivate many more relationships by commenting on blogs, following Twitter contacts and spending time just simply caring more about others than myself.

    If I can help you in any way, this gives my life purpose. If we collaborate on a business deal that makes us both money, great! But it should not be the underlying factors building the relationship. If you are genuine, authentic and helpful, people see this constant in you and respond accordingly.

    It is truly amazing how late in life I discovered these keys!

    Respectfully,

    Nicholas Chase
    http://www.twitter.com/nachase

  • http://www.noozit.com/author/David+W.+Locke David Locke

    We have a short-term memory limit. It determines how many concepts we can deal with at once. It determines our risk tolerance. The space between the short-term memory limit and Dunbar’s Number is an opportunity for systems augmentation.

  • http://www.noozit.com/author/David+W.+Locke David Locke

    We have a short-term memory limit. It determines how many concepts we can deal with at once. It determines our risk tolerance. The space between the short-term memory limit and Dunbar’s Number is an opportunity for systems augmentation.

  • http://www.BillTamminga.com Bill Tamminga

    My experience has been that the most important financial relationships happen to be loose connections. The most important emotional relationships are my close connections. It’s important to feed both.

  • http://www.BillTamminga.com Bill Tamminga

    My experience has been that the most important financial relationships happen to be loose connections. The most important emotional relationships are my close connections. It’s important to feed both.

  • http://www.justinlong.org Justin Long

    In my experience Dunbar’s Number has to do with the quality vs the quantity side of the equation. You can have far more people “databased” and socially connected that you can be in touch with… but 150 near-friends and 15 deep-friends is about what I can manage.

  • http://www.strategicnetwork.org Justin Long

    In my experience Dunbar’s Number has to do with the quality vs the quantity side of the equation. You can have far more people “databased” and socially connected that you can be in touch with… but 150 near-friends and 15 deep-friends is about what I can manage.

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  • http://twitter.com/jazzlover Dave Pancost

    Excellent post, Chris. Whether one agrees with the Dunbar number or not, the reality is that relationships need to be managed. BatchBook sounds like a great tool. I’m going to check it out right away. I need something as I grow my online relationship base. This sounds like a good tool for that purpose. Thanks for the post, Chris. I found it very valuable.

  • http://twitter.com/jazzlover Dave Pancost

    Excellent post, Chris. Whether one agrees with the Dunbar number or not, the reality is that relationships need to be managed. BatchBook sounds like a great tool. I’m going to check it out right away. I need something as I grow my online relationship base. This sounds like a good tool for that purpose. Thanks for the post, Chris. I found it very valuable.

  • http://isayel.net Isabelle Ayel

    Suggestion about “how can I remind each person of my network and find the appropriate one when I need it,quick” . Chris has a good method but he had to add tags and sometimes you miss to put the right tag or no time to find the good one.
    What about a tool with a non-structured database and a search engine which searchs all over one single word you enter in the data base? This is what I use: I do not bother with tags, I enter each person with all his story in one article of my private wiki (mediawiki). Then if I look for the women who cooks the best “spagetti alla carbonara”, I enter “carbonara” in the search box. Et voila!
    Hope this will help.

  • http://isayel.net Isabelle Ayel

    Suggestion about “how can I remind each person of my network and find the appropriate one when I need it,quick” . Chris has a good method but he had to add tags and sometimes you miss to put the right tag or no time to find the good one.
    What about a tool with a non-structured database and a search engine which searchs all over one single word you enter in the data base? This is what I use: I do not bother with tags, I enter each person with all his story in one article of my private wiki (mediawiki). Then if I look for the women who cooks the best “spagetti alla carbonara”, I enter “carbonara” in the search box. Et voila!
    Hope this will help.

  • Ton Zijlstra

    Dunbar’s original number, 148.3 or something, was an extrapolation of human group size based on the group sizes of other primates that were maintained by grooming, related to their brain sizes. It is a predicted number of group size that we can maintain by grooming, under survival conditions, given the size of our neo-cortex.
    Dunbar himself postulated that language was the way humans overcome that number. We don’t groom a whole lot anymore after all (usually nuclear family excepted). And most of us here do not live under survival conditions. So treating this number as an upper limit to what number of relationships we can maintain is rubbish. It’s not what the theory was about in the first place. If it was an upper limit we could not have grown beyond nomadic hunter gatherer groups and have formed more complex societies.

    There are group sizes that feel more comfortable to us, which may very well have to do with Dunbar’s predicted number. Personally e.g. I feel I can ‘slip’ into a context complete with its relations between others, and then move on to the next context of say 150 people. The same with teams (around 5), basic groups (around 12), larger groups (around 25). Feeling comfortable in certain group sizes is not the same as having upper limits.

  • http://http//zylstra.org/blog Ton Zijlstra

    Dunbar’s original number, 148.3 or something, was an extrapolation of human group size based on the group sizes of other primates that were maintained by grooming, related to their brain sizes. It is a predicted number of group size that we can maintain by grooming, under survival conditions, given the size of our neo-cortex.
    Dunbar himself postulated that language was the way humans overcome that number. We don’t groom a whole lot anymore after all (usually nuclear family excepted). And most of us here do not live under survival conditions. So treating this number as an upper limit to what number of relationships we can maintain is rubbish. It’s not what the theory was about in the first place. If it was an upper limit we could not have grown beyond nomadic hunter gatherer groups and have formed more complex societies.

    There are group sizes that feel more comfortable to us, which may very well have to do with Dunbar’s predicted number. Personally e.g. I feel I can ‘slip’ into a context complete with its relations between others, and then move on to the next context of say 150 people. The same with teams (around 5), basic groups (around 12), larger groups (around 25). Feeling comfortable in certain group sizes is not the same as having upper limits.

  • http://www.thecisource.com Ellen Naylor

    Chris I think the major point you make is that social networks allow us to connect with 1000s of people, and if that’s your game you need to organize your contacts in ways that are useful to you, so you can find them again based on your needs and theirs. I have done this since 1992 using ACT! which I still use. I include classifications like how and where I met them, such as an association, a luncheon, their industry etc. I also take notes about things that we talk about or a few words about their life, job changes periodially which is really handy since I am dummer than Dunbar’s number so I needed to resort to organizing my contacts way before 150!

    The beauty of social networks and blogging is that you can connect with people you would never have before. So I like to take advantage of those many loose connections by organizing them, since I enjoy connecting people with each other too. It isn’t just about me.

  • http://www.thecisource.com Ellen Naylor

    Chris I think the major point you make is that social networks allow us to connect with 1000s of people, and if that’s your game you need to organize your contacts in ways that are useful to you, so you can find them again based on your needs and theirs. I have done this since 1992 using ACT! which I still use. I include classifications like how and where I met them, such as an association, a luncheon, their industry etc. I also take notes about things that we talk about or a few words about their life, job changes periodially which is really handy since I am dummer than Dunbar’s number so I needed to resort to organizing my contacts way before 150!

    The beauty of social networks and blogging is that you can connect with people you would never have before. So I like to take advantage of those many loose connections by organizing them, since I enjoy connecting people with each other too. It isn’t just about me.

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  • http://twitter.com/franswaa frank

    I don’t think Dunbars # applies in todays age of databases :)

    From Wikipedia:
    “Dunbar’s number is a theoretical cognitive limit to the number of people with whom one can maintain stable social relationships. These are relationships in which an individual knows who each person is, and how each person relates to every other person.”

    In the age of social networking online (Facebook, Twitter, LinkedIn, etc…) we CAN far exceed Dunbars #, but my understanding of this # is that it is meant to apply to relationships in the ‘real’ world (meaning met in person) and was thought of before the online social networking/database driven ‘relationships’ existed.

    We need a new Dunbars # that accounts for online database driven relationships.


    http://twitter.com/franswaa

  • http://twitter.com/franswaa frank

    I don’t think Dunbars # applies in todays age of databases :)

    From Wikipedia:
    “Dunbar’s number is a theoretical cognitive limit to the number of people with whom one can maintain stable social relationships. These are relationships in which an individual knows who each person is, and how each person relates to every other person.”

    In the age of social networking online (Facebook, Twitter, LinkedIn, etc…) we CAN far exceed Dunbars #, but my understanding of this # is that it is meant to apply to relationships in the ‘real’ world (meaning met in person) and was thought of before the online social networking/database driven ‘relationships’ existed.

    We need a new Dunbars # that accounts for online database driven relationships.


    http://twitter.com/franswaa

  • http://biblioverken.blogspot.com Mark Schweitzer

    I think you provide some valuable suggestions on how to maximize the number of people we can have relationships with, and how to maximize productivity along those lines. I still think Dunbar’s number is essentially valid, however – I would say the key is understanding that the 150 refers to truly “meaningful” relationships, and I suppose the definition of”meaningful” might vary from person to person, depending on their interpersonal skills, memory and of course, value system.

  • http://biblioverken.blogspot.com Mark Schweitzer

    I think you provide some valuable suggestions on how to maximize the number of people we can have relationships with, and how to maximize productivity along those lines. I still think Dunbar’s number is essentially valid, however – I would say the key is understanding that the 150 refers to truly “meaningful” relationships, and I suppose the definition of”meaningful” might vary from person to person, depending on their interpersonal skills, memory and of course, value system.

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  • http://www.prevential.com Derek

    Hi Chris,

    Thank you for writing this post. When you said “you need to database your contacts” in our quick chat, it hit me in the stomach. How could I have overlooked such an easy solution? So, I was looking for a way to do this and I settled with excel. However, the key take away from Chris’s post is that you need a system — excel or batchbook both work.

    Now since I’ve been doing this for a week, I can’t talk about how it changed my life. However, I do see the opportunity on the horizon and I will be sure to write about it at some point or another. Thank you again Chris.

  • http://www.prevential.com Derek

    Hi Chris,

    Thank you for writing this post. When you said “you need to database your contacts” in our quick chat, it hit me in the stomach. How could I have overlooked such an easy solution? So, I was looking for a way to do this and I settled with excel. However, the key take away from Chris’s post is that you need a system — excel or batchbook both work.

    Now since I’ve been doing this for a week, I can’t talk about how it changed my life. However, I do see the opportunity on the horizon and I will be sure to write about it at some point or another. Thank you again Chris.

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  • http://getknownbeforethebookdeal.typepad.com The Writer Mama

    Thanks for adding the addendum. I’m trying to figure out this distinction, so that my close friends and family members neither feel like part of the 150 nor strive to be part of the 150. Not sure if that made any sense, but the fact that you compartmentalize/discriminate the two makes me feel better. Can you say more about the addendum and the way you separate your personal life from your business life? Thx!

  • http://getknownbeforethebookdeal.typepad.com The Writer Mama

    Thanks for adding the addendum. I’m trying to figure out this distinction, so that my close friends and family members neither feel like part of the 150 nor strive to be part of the 150. Not sure if that made any sense, but the fact that you compartmentalize/discriminate the two makes me feel better. Can you say more about the addendum and the way you separate your personal life from your business life? Thx!

  • Daryl Sturgess

    I came across Dunbar’s book – Grooming, Gossip and the Evolution of Language about 5 years ago. Browsing through it in a bookshop, I realised it might offer an explanation for something I had observed in men’s peer support groups for years, and after reading it, I am convinced it does. I was looking for some explanation for the deeply calming effect generated by certain types of inter-male interactions in men’s groups.

    In addition to basic hygiene benefits, grooming amongst our primate ancestors acted as social glue through its endorphin-generating effect resulting from the trusted physical touch of another. Grooming is a peaceful activity that passes in silence. It effectives provides a natural mini ‘high’.

    I then suspected and am now convinced that only certain types of speech-based connections between humans generate an effect similar to that which grooming produces among primates.

    And that is an intimate conversation, ones not restricted to sexual intimacy. Dunbar makes the point that in our most valued relationships we dispense with talk and revert to hugs, embraces and affectionate touch. When two people engage in an attentive, one-person-speaking-at-a-time, with frequent long pauses before a response type interactions, then the ‘grooming effect’ is most likely to occur.

    I would suggest that an appreciation of that dynamic is essential to engaging with the question of whether Dunbar’s 150 number can be exceeded and how technology might assist or impede that process.

  • Daryl Sturgess

    I came across Dunbar’s book – Grooming, Gossip and the Evolution of Language about 5 years ago. Browsing through it in a bookshop, I realised it might offer an explanation for something I had observed in men’s peer support groups for years, and after reading it, I am convinced it does. I was looking for some explanation for the deeply calming effect generated by certain types of inter-male interactions in men’s groups.

    In addition to basic hygiene benefits, grooming amongst our primate ancestors acted as social glue through its endorphin-generating effect resulting from the trusted physical touch of another. Grooming is a peaceful activity that passes in silence. It effectives provides a natural mini ‘high’.

    I then suspected and am now convinced that only certain types of speech-based connections between humans generate an effect similar to that which grooming produces among primates.

    And that is an intimate conversation, ones not restricted to sexual intimacy. Dunbar makes the point that in our most valued relationships we dispense with talk and revert to hugs, embraces and affectionate touch. When two people engage in an attentive, one-person-speaking-at-a-time, with frequent long pauses before a response type interactions, then the ‘grooming effect’ is most likely to occur.

    I would suggest that an appreciation of that dynamic is essential to engaging with the question of whether Dunbar’s 150 number can be exceeded and how technology might assist or impede that process.

  • http://bake4me.com Sally

    This article reminds me of the efficient method I use to minimize the time I require to find my kind of entertainment on the net: I have a “portfolio” of approximately 10 bloggers whose blogs I skim once a week. These bloggers are “connectors” or “thinkers”– they have links to the most popular videos, articles, video games, quizzes and photos going around the net. The initial time investment to find each such blogger might be an hour or two, but it is well worth it in the long run. I look for a blogger who posts at least once a week, has posted in the past week, and has an interesting backstory (I read his or her entire archives). I don’t have to go looking at all the different popular video sites (YouTube, Snotr, Shoutfile, Hilu, etc., etc.) and all the different newspapers, magazines ezines, etc., and go Googling all the different video game sites and quiz sites and photo/joke sites on the net. I simply skim my bloggers. :)

  • http://bake4me.com Sally

    This article reminds me of the efficient method I use to minimize the time I require to find my kind of entertainment on the net: I have a “portfolio” of approximately 10 bloggers whose blogs I skim once a week. These bloggers are “connectors” or “thinkers”– they have links to the most popular videos, articles, video games, quizzes and photos going around the net. The initial time investment to find each such blogger might be an hour or two, but it is well worth it in the long run. I look for a blogger who posts at least once a week, has posted in the past week, and has an interesting backstory (I read his or her entire archives). I don’t have to go looking at all the different popular video sites (YouTube, Snotr, Shoutfile, Hilu, etc., etc.) and all the different newspapers, magazines ezines, etc., and go Googling all the different video game sites and quiz sites and photo/joke sites on the net. I simply skim my bloggers. :)

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