No One Reads and It’s My Fault

laptops Having given several hundred people access to my new project, the Owner Mastery Foundation Group, I’ve been slapped hard with the realization that no one reads. Several hundred people somehow missed the part on the welcome letter that said, “You have to do THIS to get access to the group that goes with the program.” And what I’ve come to learn is that it’s my fault.

Well, Not Fault

I am every one of these people. I don’t read things all the time. I miss the instructions. If they’re not made easy to understand, I miss them. That’s how I broke my Dell evidently.…

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Advice to My 18 Year Old Self

Thom and Chris Brogan
I really love that the Asymmetrical Press released a book called “Advice to My 18 Year Old Self.” I love them, period, but this is something that’s on my mind all the time. I wish I could go back and talk to myself when I was 18. It’s such a great way to think about what you know now. To that end, here’s some advice to myself. And then? I want you to write yours to yourself. (Oh and buy this book!)

Advice to My 18 Year Old Self

Dear Chris:

You are smart and clever. Stop worrying that people don’t think you are. Your confidence will be far more useful than trying to prove how smart you are.…

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Update to my Dell Hell Story

The original story was here.

Summary: Dell Venue 8 Pro tablet dies a few weeks after buying it. I go through hell trying to get it serviced, more hell, more hell, some social media people try to help, kind of reinforcing the part that bugs me (that baseline service is broken and this shouldn’t require social media cowboys to fix).

Update: They let me know what broke the unit. Know how pretty much everything charges off USB these days? Because I didn’t use the DELL SPECIFIC charger that came with the device (as opposed to the other 3098101984 around my house that I use to charge every device in my house besides my children), that’s what broke it.…

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Dell Hell Redux?

Screen Shot 2014-02-18 at 5.04.54 AM

I need to start this post with a disclaimer: I have occasionally done work for Dell, and am friends and have been friends with several of their staff. I have a very personal wish and hope that Dell succeeds as a company, and many of the best social media stories ever told were told about Dell, especially about my friends like Lionel Menchaca and Richard Binhammer (both since moved on). I am biased towards Dell.

Dell Hell Redux?

I asked a Microsoft employee OFF-RECORD which Windows tablet he liked at a recent event. I wanted to get something smallish, smaller than the Dell XPS11 and MUCH smaller than the Dell XPS18 that I own.…

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Work Backwards From the Goal

Jacq and Chris I’m an hour or two away from speaking to the board of directors of a major association whose charter is to help small businesses thrive. They want me to speak a bit, but the majority of the value of today will come from them picking my brain about specifics for their organization. I did the same thing differently via coaching yesterday with another company.

In both cases, the mindset required is to work backwards from the goal.

Start at the End

Watching Jacq prepare for her major fitness competitions is a great example of what I mean. Her events are all in April, and so she knows at the moment that she’s eight weeks out from her first of a few shows.…

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Shaking Off the Social Media Label

Superhero It’s a blessing that so many people want to interview me for their podcasts and blogs. I would never want to seem like I’m not grateful for the attention, because the opposite, when people stop calling, can be really depressing to some, and a lot of what we’re all seemingly striving for in this space is to capture some attention and share our perspective, or so it seems. One experience I encounter quite frequently with people who want to interview me, however, is that they perceive me to be “into” social media, and that I’ll want to talk a lot about it.

I’m Not Into Social Media

I am laughing because I wrote a very similar post almost exactly one year ago.…

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Owners and Marketers are Two Very Different Things

Magazines I run a business magazine called Owner magazine and I helped Jacqueline Carly cofound her magazine, BossFit, about fitness and health. As owners, the goal is “grow the business.” It’s pretty simple. And I like to think of it that simply. But this got me thinking just how much of a difference there is between owners and marketers. And I can illustrate this with one crazy and lovable dynamo of a guy.

My Chocolate Store Doesn’t Know Who Gary Vaynerchuk Is

The owner of the little chocolate store in town has no idea who Gary Vaynerchuk is. I know because I asked her. But I was being silly.…

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Everyone is Smarter Than You

MDC Boston Live If you do it right, everyone around you will be smarter than you. Everyone will have great ideas and thoughts you’ve never considered, and all kinds of brilliance to add to your experience. When you are fortunate enough to know a lot of smart people, your odds of this being true are even greater. Want to know how to surround yourself with smart people?

How to Find People Who Are Smarter Than You

Go where they are. The brilliant people who are interacting with each other in the Owner Mastery Foundation Group teach me something every time I go there. When I go to great events like the New Media Expo, I’m surrounded by brilliant people.…

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You Can’t Talk About Yourself Enough, Apparently

cb012514 I had the most fascinating experience recently. I put out a survey to the subscribers of my newsletter. The very last question on the survey asked whether you’d refer Owner magazine to their friends. Some number of them said, “I would, but I don’t even know the URL.” Others said, “I didn’t know you started a magazine.” And so on.

I swear, to ME, it feels like it’s all I talk about. I tweet almost 30 tweets a day almost every day pointing people to Owner. My About page starts by saying I’m publisher of Owner magazine. Ditto my social media profiles. My LinkedIn profile leads with it.…

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Who the Heck is Chris Brogan

If you can’t see this presentation embedded below, click here. This is something nice that Brett Woodley put together for some presentation he was giving (I didn’t catch all the detail). It’s kind of a summary of me. Seemed like a lot of work, so I thought I’d share it.

via Brett Woodley

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