My beef is that there aren't any real tools to help broker relationships with people who need what you do. Forty million members, many of whom will be buying products, services and solutions all day long and I can't easily find and connect with them. It's a shocking shortcoming for a business networking site.

Anyway, in answer to your beef, I see what you are asking for as the role of Social CRM that sites like LinkedIn and traditional CRM systems will ultimately merge to achieve. What could be better than a networking site where everyone maintains their own profile, ensuring data currency; and your connections can then be cut and diced and have processes attached to them to help you grow the relationships you've made.

It's interesting to note that SAP was an investor in LinkedIn's last funding round, so when it comes you could get much more than you asked for. Until then, taking tthat exported CSV and pulling it into your existing CRM system could provide the answers.

We'll have Social CRM on our site next month. Salesforce.com and Facebook already have basic integration. I've blogged on Social CRM as The Perfect Business Application here: http://ow.ly/dfAB

Ian Hendry
CEO, WeCanDo.BIZ
http://www.wecando.biz

When will a competitor arrive and shape them up???