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Do More With Social Media
Deb Schultz says Seriously, do more with social media. It’s not just about tweeting that you’re stuck in an airport. It’s about much more than back and forth conversation mechanisms. Deb has something here.
She wants it to be about culture, about business process shifts, about calling for an “architecture of participation.” I agree.
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thanks Chris - for the record; architecture of participation is Clay’s turn of phrase not mine.