Don’t Count Out Big Media- Yet

November 18, 2008 · Comments

Light Construction Yesterday, my friend Jim Lenahan from Gannett dragged me and John Stone into the Gannett headquarters in McLean, Virginia to talk to their superstars about a software project we want to do with them. From the moment we got there, however, I found myself awash in pointers that indicate that Gannett is still making strides to innovate, carrying on a 26 year tradition of making first moves. And it all started with the Scandinavians.

What’s Swedish for “Mentoring?”

At 10AM, I wandered into the kickoff of a two day meeting where Jim addressed a room half full of Norwegian and half full of Swedish news professionals. Tord Nedrelid and Bjorn Ottersen were amongst the leaders in the room, learning from Gannett about how to innovate with their web properties, how to build community platforms around news, and how to build blogging into news.

Hanging With the Pirates

11g Concept WallBefore my 1PM meeting, Jim took John and I upstairs to 11g, the area led by Michael Maness, Vice President of Innovation. We saw their commitment to innovation practices such as those followed by Ideo and InnoSight. The whole area, by the way, was a total pirate ship zone, where all kinds of ideas were being considered. I can’t talk about specifics, because I’m not sure what wasn’t ready for prime time yet, but let’s say that if I were working for Gannett, I’d be looking to sneak in there.

No Scare Tactics Here

Later, at the meeting, I meet with Chris Saridakis, President of Gannett Digital, and some of his team (Jennifer Carroll, VP/content and audience, Kevin LeFew, VP/technology and operations, Peter Lundquist, VP/product development), and John Stone and I pitched our concept to the team. As part of my presentation, I did some of my best faux Jeff Jarvis, citing how media is screwed and they have to get on board, and throw out the old models, and…

..and they were very much in the, “yeah, we get that. We’re on board. Let’s do cool things!” camp.

They’re Already Doing It

Simply, not only did Chris Sardakis and team get it. They, along with Michael Maness’s team, were already doing some really forward-moving projects. For instance, have you seen Make the Charts? It’s local ranking charts for local bands. So, if you’re in a punk band in DC, you can see how you rank, according to the local community. Borrowing from the DNA of USAToday, one of the first truly national-focused papers (if not, the first) in the US, Make the Charts takes National-done-local to a new inflection.

Another project they’re behind is Moms Like Me, which aggregates a mom presence across several platforms.

If you haven’t looked at USAToday.com closely, you might not have noticed their implementation of the Pluck social components under the hood. That extends to their 80-something local area newspapers in the Gannett system. I’ve used USAToday.com on slide presentations forever, because of how there are commenting, voting, and profile elements built in. It was nice to hear some of the behind the scenes from Gannett’s James Ku from Reno, NV, too.

Live In Front of a Studio Audience

Later that night, I presented to a packed crowd at the 11g room. In the audience were all kinds of really interesting and engaged people. I was excited that USAToday’s Executive Editor, Ken Paulson, stayed through my presentation and seemed reasonably engaged (he didn’t jump up and yell bullsh!t at any point). I also had people like Broadcast president Dave Louge, and a few other executives that Jim Lenahan kindly named, but that I failed to write down (so sorry, but you were appreciated, too). I saw my friend Jodi, and my new friend, Mary, and I spoke to Larissa, and Eduardo (from the 11g) team, and lots of other people who I might not remember your names well enough to type here.

The presentation is balled up in a trash can somewhere, but essentially, I imparted a message that media makers need to atomize, to modularize, to give your ideas handles, and to start seeing themselves as being in the information business, not the newspaper business. I pushed with passion the idea that communities want better relationships with advertising, as opposed to simple placement against content, and that media organizations could actually lead this space, instead of accepting the editorial-only side of the business equation. The rest of what I said might eventually come available here, though Mogulus had trouble at the very moment we started recording.

What I Took Away

I never presume that companies “don’t get it,” at least not the companies kind enough to indulge my visits, and seek out what I think might come next. But I guess I do still have some bias around what I perceived would be the level-set of people inside a big news organization like Gannett. I need to keep myself open to the perspective that these big companies “get it” just fine, and that my role is to help further augment their visions with my industry learnings and implementation guidance, instead of thinking that I’m going to bring fire to the natives every time.

Sure, not every company gets it, and yes, every company has different views of how this will all go, but with my eyes opened by all the bright minds I encountered in my long day at Gannett, I feel that I’m going to presume that there are voices and minds inside who see the future just as clearly as you or me, and I’m going to listen better.

By the way, Jim Lenahan and I met at the first BlogWorld Expo, where I complimented him on being the only big media company there. I got more long tail business leads out of that one conference than any event before or since. I hope some day someone says that about my New Marketing Summit events.

What say you?

If you enjoyed this post, please consider leaving a comment or subscribing to the feed to have future articles delivered to your feed reader.

ChrisBrogan.com runs on the Thesis Theme for WordPress

Thesis WordPress theme

Thesis is the search engine optimized WordPress theme of choice for serious online publishers. If you’re a blogger who doesn’t understand a lot of PHP, Thesis will give a ton of functionality without having to alter any code. For the advanced, Thesis has incredible customization possibilities via Thesis hooks.

With so many design options, you can use the template over and over and never have it look like the same site. The theme is robust and flexible enough not only to accommodate a site like ChrisBrogan.com, but also to enable the site to run far more efficiently than it ever has before.

  • The newsrooms at so many "big media" companies are "getting it" at such an accelerated pace, that it's hard to keep track of all the good work being done. The bigger challenge now, especially for modern news organizations born out of newspaper companies, is adopting business model that can grow with -- and sustain -- that rate of innovation.
  • Hey there Chris;

    Great post, but I am amused by the title of the post. "Don't Count Out Big Media - Yet." Some of us in the so-called big media have been saying that all along. However, in the midst of the screamers of what's called the "New Media" we are often drowned out. Many are content to listen to the conspiracy theory blow-hards, instead of realizing many in the "old media" are re-tooling. I spent some time addressing this issue during the election campaign in a series I entitled "In Search of Responsible Broadcasting." While I pointed out many flaws, with both the new and old media, I also kept pointing out that in order to survive, the old media must re-tool.

    I believe you are right on the mark when you say not to count out the big old media yet. But, I'd like to know why more aren't declaring this message.

    Just some thoughts.
    Dr. Rus
  • Your work with Gannett sounds fascinating and I must admit to feeling a tad jealous!

    My client, Daylife, also has a wonderful implementation going on over at USA Today. They started by helping them out by following yet another Jeff Jarvis nostrum: do what you do best and point to the rest. USA Today has a blogger who specializes in the cruise industry who generated a ton of interest from both readers and advertisers, so they wanted to expand his blog's presence on the site -- but he is only one guy. So they implemented Daylife to aggregate all that which is being said about cruising from across the Web to created depth and add dimension. Traffic to the blog increased by more than 600% and they were able to add a bunch of new revenue opportunity.

    They've since added more than 11,000 new topics page powered by Daylife that augment and provide context to their own (extensive) enterprise reporting, which Daylife constantly updates in real-time as new content become available. It's been a great way for USA Today to add real reader benefit, more topical, target inventory, and SEO benefits without having to tap into stretched headcount resources.

    So, you're right: Gannett continues to lead on the innovation front. It's great to see -- our so valuable fourth estate both needs and deserves this kind of leadership.
  • randy cole
    Hi Chris,

    The biggest economic problem with "old media" repurposed onto "new media" is the advertising that is devalued or missing. I look forward to advertisements in the online version of the local newspapers, especially if they are contain all the info from the print version. But I don't want to see the same ads repetitively. And I need to figure out how to adjust adblock-plus' whitelist.
  • Jim Lenahan
    Chris, thank you very much for spending the day with us at Gannett. I'm glad that you got to see how we're trying to innovate and adapt to the transformation that's happening. And I very much appreciate your contributions to the conversation. It really means a lot for people in our organzation to hear outside perspective from someone who studies and understands the changing dynamics of media. Thanks.
  • Local newspapers will become even more local online. Have seen snippets of it from my own Gannett paper, Cincinnati Enquirer. Challenge is perception: loyal, older print subscribers mashup w/younger, fickle online NON-subscribers. Hopeful but focus needs to be uber-local. What does this mean? Openness: teaching participants in these online communities to be honest & transparent. Only way this will happen is when newspaper itself (editors, reporters) are open & transparent themselves.
  • Ed
    "Jim Lenahan and I met at the first BlogWorld Expo, where I complimented him on being the only big media company there."

    Or, "Why Companies Need a Bob"
    http://www.chrisbrogan.com/bob-the-next-chapter/
  • This sounds like old media embracing the new media rather than the revival of old media. I am sure there will be old media companies that keep with the pace and they will survive, but there will be plenty of old media companies that will learn the hard way.
  • Chris,
    Glad to hear you got to see some of the smartest people in "old media."

    At Ripple6, we think they really get it, and we're glad to have just formally become part of the Gannett family, after having worked for some time with them to put our social media platform behind MaketheCharts.com and MomsLikeMe.com.

    Their future is bright because of innovative thinking. And because that innovation is being applied not just to technology, but to best serve their audiences and the marketers who want to reach them.
  • Chris, pleasure to meet you last night. Yes, Gannett has cleverly thrown its "big media" weight behind innovation & product development efforts, instead of clinging to outmoded ideas.
  • Chris, Thanks for mentioning Innosight! We've lead many projects helping "old media" refocus and innovate, including spearheading the API's Newspaper Next project. I'm an old-media alum also (Dallas Morning News, D magazine) and I'm thrilled that the company I work for now is helping those who want to innovate do so.
  • Aw crap I knew I forgot to mention something. Ripple6. I think that acquisition is brilliant. Sorry I forgot to mention you directly, Rich. I mentioned you every fourth sentence.
  • I'm constantly surprised at how fast the new media gurus have made themselves comfy in their big chairs assuming the position of lesson givers to the so-called traditional media.

    I think you're a nice guy and all Chris but the presumption of conservatism on the part of any old company is as dumb as the presumption of innovation from new companies.

    The whole "old media", "new media" thing is just getting old and irksome. More power to you for a (kind of) balanced post.
  • I like @Timothy Coote's point. For both "new media" and "old media" it's about adapting and moving forward.

    Old media screwed? Maybe some of them, but it seems like many recognize the need to develop social media strategies. I can't think of a major media site that doesn't at least try to incorporate them. Maybe there are?

    But any industry that ignores the traditional methods and the millions of people for whom they are still viable (ahem, new media, you listening?) may be screwed too.

    Not everyone is on Facebook, twitter, or commenting on blogs. Hard to imagine, but true.

    It's about learning to play on both sides of the fence, so to speak.

    That's why this post is especially heartening. It's good to hear Gannett recognizes the need to develop a social strategy that embraces the old and new. Thanks, Chris!
  • Well, Swedish for "mentoring".. .. it's a really tricky one! It might be that it has to be a totally different word.

    mentor (noun) = mentor
    mentorship = mentorskap
    mentoring = rådgivning (or) handledning

    ;-)
  • @Kristofer- Thanks so much for swinging in. : )
  • Great post and I agree with you and with the comments which allude to the idea that TV and newspapers aren't sitting idly by, and that this world is not somehow foreign to them.

    I think sometimes because these tools can allow a single person to become as audible as a large media organization, we get the idea that these organizations can't use "our" tools - or they can't use them as effectively as individuals can. I disagree with this.

    I use these tools (including blogs, twitter, etc.) to amplify what I say, and to amplify what I hear (including both non-Gannett and Gannett-run newspapers). In the newspaper example, it is an effective way to keep up to date without being a subscriber, and it allows the paper to send my eyes toward their site (and their ads).

    My own feeling is that while they may not be the early adopters, so-called "old" media will almost certainly be the entities who take this technology / tool set the furthest.
  • Hi Chris

    Nice meeting you at Gannett yesterday & thanks for the mention. Back in Norway news is, as I mentioned to you, very local with some 220 + newspapers for 4.7 mill people, and very online with some 90 % of households with broadband connections, more than 1.3 facebook users, and more cell subscritions than inhabitants. Check out this blog: NRKBeta (in english) http://nrkbeta.no/kategori/english-articles/. These are the resident geeks at NRK (Our BBC) & are doing a lot of interesting stuff.
  • should of course be 1.3 million facebook users :-) Sorry for the typo
  • Very good his work. a big day
  • Jim Lenahan
    I love the discussion here about old media adapting to the changing landscape. Here's an open invite: If any of you find yourself traveling to the Washington DC area and would like to visit Gannett and learn more about how we're innovating, as Chris did this week, just shoot me a note: jlenahan@gannett.com. We're always excited to tell our story ... and also continue to get input and learn from smart people. Thanks.
  • It's good that Gannett seems to get it, but so many media organizations these days don't get it. They barely even get the traditional role they used to play. This story sums up quite well what alternative media is doing to keep ahead of traditional media.

    http://www.nytimes.com/2008/11/18/business/medi...

    I've worked as a reporter and I know what it's like to be limited in what you can do. In my case, it wasn't so much the editor or publisher saying 'you can't report on that.' It was more that we just didn't have the time to do the in-depth investigative reporting that needs to be done. We just didn't have the bodies in the newsroom to allow us to do it.

    So, if big media thinks that 'getting it' is just rehashing wire copy online and turning out various entertainment products as news, then they don't get it and sites like Voice of San Diego will replace them.

    People want news, information and analysis. It's a very complex world and the traditional media is dropping the ball. Perhaps traditional media fails to realize they're losing readers because their readers have lost faith in their ability to produce honest and complete information.
  • Chris,

    It was great seeing you (and hearing you). As always, agreed with what you said and I am looking forward to working on some digital initiatives at Gannett. Thanks a ton for coming out to HQ!!
blog comments powered by Disqus

Previous post:

Next post: