Go The Distance

old building Often, I find myself reading a blog post that stops short of the real opportunity. It starts well. There’s a good observation, then a little bit of an idea starts to pop its head out, and then nothing. It’s like the room never got finished, the road never completed, the signs never went up. Something.

In writing good blog posts (just as it is in giving a good professional speech), the goal is to convey information that’s useful and/or entertaining. There’s not exactly a required formula (though I know several formulas that help you deliver killer blog content). Instead, what I’m getting at is that you might consider how your blog will be received and potentially used by your audience. I have some ideas.

Make Every Post a Story

And by this, think about a beginning, middle, and end. In the beginning, you’re reporting the most important stuff: what you’ve observed, what’s changed, what’s new. In the middle, you’re helping people making meaning from it, with the aid of your perspective. In the end, you’re giving them serving suggestions for what should come next from your audience. How will they take what you’ve given them and do something?

Not every post will fit this, I guess, but many will. We’re given the opportunity to inform, to educate, and to equip our audience. What comes next is up to us.

Always Write With Service In Mind

I was interviewed by Brian Pittman from Bulldog Reporter during a webinar, and he pushed me at every step to take an idea I’d given, and add to it by coming up with something actionable the audience could do with the information. For every case study I offered, he wanted a few takeaways. He called what he did “service journalism,” and I like the idea. His brand of journalism was to take his skills as a reporter and use them to tease out actionable steps for his audience.

Let’s do the same.

For every idea you share with people, be it a blog post about a suitcase, or an embed of a YouTube video by your favorite band, take a few extra moments to think about how this post will bring value to your audience. See if you can’t give them a takeaway or a next action.

Wrapping Up a Good Post

The best way to wrap up the post is with something definitive for your audience to do. In most of my blog posts, the “to do” is simply to comment and add your perspective. I appreciate every comment I receive, and I love starting conversations that you can take with you to whatever ends make sense for you. When I wrap up a review post, I give you simple links (often Amazon) to the product I’m talking about. This isn’t to make money, per se (though I do make about a nice dinner out per month from stuff you buy), but rather a way to give you a simple link to evaluate the product for yourself.

When I promote something, my goal is to send you to the something, so you yourself can decide upon a next action. Those are ways to wrap up a post, too.

But when the post is simply an informative post (like this one), I will most often wrap by seeking further discussion in the comments.

So, let’s review:

  • Make every post a story, with a beginning, middle, and end.
  • Write with service in mind, meaning add something that your audience can DO with the information.
  • Wrap up with a direction in mind (such as inspiring comments or promoting a next action).

Oh, and another great way to help people see what you’re saying? Make the post itself an example of the actions you’re describing.

Does it make sense? Is that how you build your posts? What have your results been?

Photo credit Cavin

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  • http://twitter.com/BFchirpy Simon Bostock

    People struggle with verbs. We're good at describing what we want the world to be like. Less good at describing how to get there.

    I was working on a game design yesterday. We were all good at describing how we wanted players to feel and what the experience would be like. But we were short on verbs.

    I taught people how to write essays for years. And it was always such a downer to see the results of brainstorms which basically said something like (and I'm not exaggerating here), “First, I'm going to write an introduction, then I'll build on the themes of the introduction and wrap it up with a conclusion.” Again, no verbs here. We're not good at telling people what we're going to do.

    So, yes, it makes perfect sense. But it's hard. No excuse not to try, though :)

  • http://hrringleader.com Trish McFarlane

    Chris, this is one post I will definitely share with some fellow HR bloggers. I know that when I write my posts, my goal is to start a discussion. Even if it means that the reader will disagree with me, it's still an opportunity for me and the other readers to learn something. Reminding us to have a close with purpose is something that many bloggers need. I like to end with a question, a call to action, or a “tell me about a time when you….”

    Another tactic I use is when I'm posting about something where I know I really need the feedback, I will ask for the help in the opening paragraph. Then I tell the story, give some additional facts, and close by reiterating the request for collaboration in the comments. It really works. Here's an example of doing that: http://hrringleader.com/2010/03/30/the-power-of

    Lastly, I'd add that as a blogger, when I receive a lot of comments, I not only try to answer them, but if they are “meaty” that will often lead to a follow up post where I credit the readers as my experts.

    Thanks for the informative post. Love your blog.

  • Pingback: Go The Distance – Commercial Product, People and Pet Photographer

  • http://twitter.com/lisahickey lisahickey

    Hi Chris,

    You post brings up something I have been thinking of for a while — the evolving nature of media. How in the past, newspapers/magazines were something your “read”. In today's world it's things you “share and discuss”. In the future, it will be things you “act on”.

    I don't think people are used to thinking that the information they receive, if it's “useful” can almost always lead to new actions. (I guess that's actually the definition of “useful”). And so, it's hard for them to write from that point of view.

    So once again, I thank you for expressing the idea so eloquently and clearly. You are a true leading example of “service journalism.”

  • http://principlesoffailure.blogspot.com/ SHerdegen

    What you’ve said makes sense, but it’s not always easy to do. Well, not for me.

    I have a hard time getting inside the reader’s brain and knowing what is going to be interesting, informative or entertaining to them.

    Often the posts I thought were most insightful receive a lukewarm reception and the ones I thought really missed the mark turn out to be favorites of my readers.

    But I like that you’ve offered some really concrete things I can do to improve my writing without having to necessarily know what my audience is thinking:

    Making a point. Having actionable steps. Including a call to action.

    Those are good things to remember. Thanks.

  • http://www.socialtraffic.biz glencrosier

    Chris – first time commenting here so 'hi' to you and everyone – what I took from this post was the importance of really understanding in some depth your audience's challenges, pressing concerns, etc so to tailor your 'take aways' for maximising the meaning of your post for the reader.

  • http://www.johnpaulaguiar.com John Paul

    Greta tips.. writing compelling posts is my biggest hurdle, but I think slowly I am doing better..I hope lol

    Luv the idea to Wrap Up A Post. People sometimes need to be walked thru it step by step, so asking for a comment, or a RT or to share their views is always better then “Hoping” they will do that.

  • http://grootship.com Rex

    Chris,
    If my blog is based on ideas of things to do, do I still need a story?

    I guess I might be putting one in naturally, but I'll try to make a more conscious effort. Thanks for the tip. Here it is if you want to check it out: http://grootship.com

  • http://chrisbrogan.com Chris Brogan

    Glad you're here, Glen. Thanks for stopping in and for making the post fit your needs. : )

  • http://chrisbrogan.com Chris Brogan

    Welcome to my world. My FAVORITE posts go nowhere. My stupid posts that I throw together with five minutes of spare time before getting on a plane get 100 comments before I even land. Yep, we can't predict, but we can make some efforts to improve. : )

  • http://chrisbrogan.com Chris Brogan

    Very good point, Lisa. Storytelling and reporting have indeed changed. Papers used to be monoliths. Blogs allow us to slip off the page and into each other's heads and hearts.

  • http://chrisbrogan.com Chris Brogan

    I did that a lot early on. I'd write “Post from the comments” types of posts. It's a great way to honor your community as more than just the backing band.

  • http://chrisbrogan.com Chris Brogan

    Verbs. Simon, you've added a whole new dimension here. I'm racing to consider which verbs would propel me forward. : )

  • http://www.ribeeziemedia.com/blog Ricardo Bueno

    This is how I try and build my presentations. Share a few case studies and deliver actionable items for the audience (a list of takeaways). Because really it's all sorta of pointless if you walk away not knowing what do do next. I'd like to think that I've gotten better at it :-)

    Re: “For every case study I offered, he wanted a few takeaways. He called what he did “service journalism,”…

    I like this. I think that @StaceySoleil should be more conscious of this when we're interviewing folks for our podcast.

  • tobineckian

    THanks MR. Brogan again for clear words to live by and often to show the direction I have been on is the more or less good path – your words in both books lend to give self confidence to the agent of trust on the internet road and beyond.

  • musingsofahousewife

    I love this. It took me about two years of blogging to come to the realization that every post should tell a story. I realized it is the posts I write that tell a story that are the most well received and garner the most conversation in the comments. And it helps give purpose to the type of writing that I do – basically a life blog.

  • http://twitter.com/stephanellaw Steph Walsh

    I operate on a very tiny scale, however, I have noted that actions, or as Simon above suggests 'verbs', really fire readers up. I am interested about writing and the creative process in general and it always surprises me to see how well received posts of the 'do this, don't do that' variety are.

    Often I am slightly uneasy about them, for I don't want to suggest that all of my PhD expertise is the ONLY valid view-point out there, but I guess that my results, if we can call them such, are not down to mounting the high horse of arrogance, but to taking charge in a positive manner. By sharing what I have learnt in no uncertain terms, readers become incredibly supportive and involved. Or, you know, perhaps they can sense that I am genuinely interested in them, for if I were not, I'd be writing a paper journal instead of a site.

    Also, Lisa's words above resonated for me, as writing these days is demonstrating new sub-texts to all of us. It isn't any more just a product, but a process as well.

  • http://pandkmcgrath.blogspot.com Karen McGrath

    Amen to this, Chris. Love your storyline. I want a story, not some bland info in a blog. Mini stories are fairly easy to write with a little practice. They take a journey, from the mundane to the profound, from Main St. to Back St., from storm to sunshine and back again. My blogposts are short but I try to bring movement from one place to another, that's the goal anyway. I think as Americans we need to get in the habit of revealing ourselves, become vulnerable. The worst that can happen is someone stops reading. No big deal! When we realize our voice counts, then we'll understand every voice counts. I love a blogpost that takes me somewhere.

    Speak up America, I want to hear you!

  • http://lifeinapinkfibro.blogspot.com lifeinapinkfibro

    Hi, I'm a new blogger and found this very helpful. I naturally try to construct the story, but fall short at the 'action' stage. Thanks for giving me something to think about.

  • http://www.wildapricot.com/blogs/newsblog/default.aspx Rebecca Leaman

    One of the very best uses for analytics, no? To learn more about your readers' interests.

  • http://www.gomominc.com Molly Gold

    Fantastic and so helpful to keep us focused. I'm in the midst of changing what I do for my Vlog/Blog and this is a perfect recipe for me to follow. And you know me…I like to have an easy process I can work with. Once again, right on time for where I am =) Thank you!

  • http://www.newbizblogger.com Michele Welch

    I really like the idea of “Always Write With Service In Mind”. I often 'hope' my readers take what they've read and take action – this is probably easy for a tutorial-based posts…not so easy for a general one.

    Writing with the intent to “tease out actionable steps” I don't expect will always be an easy task with articles based on ideas- it's going to really take something before writing the article to ask yourself 'what action can my reader take after having read this article?'

    I'm excited to take that on…thanks for the great post!

  • http://www.ivanwalsh.com Ivan Walsh

    Neil Patel does this very well on Quick Sprout. Worth reading, especially his older (longer) posts.

  • http://www.johnpaulaguiar.com John Paul

    Ivan I follow Neils blog, and I agree, he is great at this.

  • julieannejones

    As I read this post, Chris, I was amused to recognize how much your blog style and “construction” has unconsciously rubbed off on me. I wasn't consciously using this formula, but in looking back over the last several months, most of my posts contain it.

    The truth is, if I'm really honest with myself, I enjoy blogging. At first it seemed like a chose, but now I actually look forward it. Not just because it allows me to share part of myself and my life or expertise with my audience, but because I know it's making a difference to some of them and giving them great tools for improving their own lives and businesses.

    For me, I know my absolute transparency and authenticity are also great assets. I'm honest about my flaws as much as my successes and I know that increases the trust factor between me and my audience.

    Thanks for breaking down the formula. Now I will be more conscious of how I use it.

  • http://www.MarketingBeyondAdvertising.com/blog/ Tom Wanek

    I agree. How to end should be the very first question you should ask yourself, no matter if you are writing a blog post, ad copy or novel.

    Here's a little exercise I go through before I write:
    1. How to end?
    2.) Where to begin?
    3.) What to leave out?

    It gives me direction and focus.

  • avilbeckford

    Chris,

    Thanks for the reminder! I conduct many interviews which are featured on my blog The Invisible Mentor and I have to remember to extract the nuggets for my readers. I am not always intentional about it, But I do a good job with the book reviews because I usually pull out the great ideas. The posts for me that do really well are the ones with instructions such as how to problem solve, how to develop a reading plan, how to read to master a subject and so on.

    Thanks!

    Avil Beckford

  • http://www.intelligentproductivity.com John Soares

    Chris, this is important in all types of writing, not just blogs.

    It's especially common on blogs, though, because anybody can put up a blog and start writing without getting any editorial feedback. (Of course, there will be some “feedback” in the form of few comments, but that message may not be clear to the poster.)

  • http://www.webconsuls.com Judy Helfand

    My team has debated this idea for the past year. My take: writing on our business blog did not and does not mean that it must be technical, but it can serve as a vehicle for our clients and future clients to get to know us as people. A little over a year ago, one of our team members wrote a post about The Saturday Evening Post. http://blog.webconsuls.com/2008/10/saturday-eve… You will see it is not long and involved but tells an interesting history of how our society utilized the Saturday Day Evening Post. It really was “interactive” and people were encouraged to get involved, beyond just reading and sharing the magazine, they were encouraged to submit letters, poetry, etc. So I guess I believe that people used magazines like the Saturday Evening Post to lead to new actions. What do you think?

  • http://www.ajuever.blogspot.com freelancer

    great stuff.. really awesome.

  • http://christophercatania.com Chris Catania

    Usually, I start with my own ideas then I try to refine it by thinking how that idea can be turned into a helpful post for my readers, or at least challenge their minds and previous thinking on the topic at hand. I also think there is a direct connection between how helpful a post is and how much is resonates with the reader. It doesn't always work that way because you often don't know what readers are really looking for. But if you can wrap your idea around something that changes their life or helps them in some way, you have a much better chance of your post will resonate. Adding story, helpfulness and other elements is all about tinkering and testing, too. See what works and continue in that vein as best you can.

  • http://www.blogcastfm.com Srinivas Rao

    Chris,

    Really well said. I find at this point after about a year of being a blogger that I tend to do this almost subconsciously. But I like the fact you've actually given us a formula for really improving the quality of your writing. I think I'll conduct a little experiment over the next few weeks. I'll look back at the action items of your post and refer back to them every time I write a post. I also love the idea of service based journalism. As far as results go Ive noticed the more I've used this sort formula the more my posts get retweeted and the more comments they generate. Thanks for the inspiration.

  • VerizonNana

    Would is sound incredibly silly to write that I use a similar approach with tweets? Make them unique, meaningful and try to end with a punch! Your blog writing approach only on an itsy-bitsy scale. Yes?

  • http://toddrjordan.com/thebroadbrush tojosan

    See the same in other writing beyond work. Not enough meat is what I call that but boring is what it's called in a story.

    Initial – need introduction
    better – character sees purple mountain vista
    better yet- walking towards the mountains, deep purple fills the view…

    Blog posts, mine included, often stick in the boring or non-actionable phase. I'm continually working to improve in this area. Where bloggers struggle though is the limited feedback most of us receive, indicating whether we're getting it right.

    Hundreds of eyeballs a day doesn't give me much guidance when the comments is a couple/day.

  • http://toddrjordan.com/thebroadbrush tojosan

    Asking for help in the opening vs the ending? Does it really work much better?
    I'm going to check out your example. :)

    Perhaps it's the giving context that makes a difference. I read things differently if I'm expected to answer somehow at the end.

    Do you get much response on your “tell me about a time when” posts?

    Thanks,
    Todd aka @tojosan

  • http://toddrjordan.com/thebroadbrush tojosan

    Welcome! You're going to enjoy your time here with Chris.

  • http://www.yournetbizwealthcreation.com/ YourNetBiz Mentor

    “Service journalism” – love the concept. Offer your audience something to take action upon. Next blog post will be it!

    Best,
    Ana Hoffman/What is YourNetBiz

  • http://toddrjordan.com/thebroadbrush tojosan

    Analytic tells part of the story, who is reading what. Combined with feed stats an even better picture is provided.

    Another factor is response outside the blog. That's harder to measure but I believe tweets, buzz comments, and FB comments should be counted as well.

    I'm with Chris though. Some of my favorite posts – ignored. Some of my 'boring' ones sometimes draw folks in.

    Currently doing a 31 Days of iPad series. Getting some views directly but more views via the feed than directly to the blog. In both cases, few comments.

    The problem is likely a lack of actionable items in most of those. :(

    Thanks again Chris.

  • http://www.wildapricot.com/blogs/newsblog/default.aspx Rebecca Leaman

    “Analytics” in the broadest sense of the term, let us say, then – because, yes, you're right: all types of buzz count towards teaching what our readers find most interesting.

    I think we've all been in the position of finding a post fall flat when we thought it would fly, while another one surprises us by hitting a chord with readers. The most frustrating part of blogging, for sure!

  • http://twitter.com/ktatgenhorst Karl Tatgenhorst

    Since I am just starting to write blog posts, these posts are great. I will try to build this in as a habit. Thanks.

  • http://chrisbrogan.com Chris Brogan

    Not at all silly. I'm sure you get better impact. : )

  • http://chrisbrogan.com Chris Brogan

    I'm really good at starting, but what often happens is that halfway through, I end up in a new place, so I go back and change the beginning, and by then, I've got a good ending. So, I do that in a different order. : )

  • http://chrisbrogan.com Chris Brogan

    Glad to help. : )

  • http://chrisbrogan.com Chris Brogan

    Verbs seem to be it. And we all are tiny compared to someone else.

  • http://www.marketinghandy.blogspot.com/ Mike Handy

    Nice… I am so guilty of letting an idea pop out and let it hang at times. I started drafting my blogs like speeches and I am finding quite a bit of success that way. Good advice!

  • http://www.marketinghandy.blogspot.com/ Mike Handy

    I am totally interested in your blog… I write a blog that reviews blogs/ offers tips on how to do it better. . http://www.hockeyonabus.wordpress.com

  • http://www.johnrossharvey.com John Ross Harvey

    My blog has one purpose, publish my comedic material, and the odd opinion on current events.
    http://threeforcesofevil.blogspot.com mostly Traffic rants, but life situations as well.
    However my blog has been directly mimicked in a copy blog http://fourthforceofevil.blogspot.com
    By a cowardly troll that decided 7 years ago that no opinion I have is ever worth printing, so this is how it manifests its hatred towards me. Claiming to be me, with my email address, and my personal bio and a defaced photo, direct from my blog, writing nonsense to make people think I'm an uncaring thoughtless person, that the imposter obviously is. I have reported this three times to Google over the past week as copyright infringement and/or impersonation. Do they even check these reports?
    That blog should be gone the day I sent the first report. I am tired of dealing with this online terrorist, and I want answers as to how to stop it permanently. It has such an inferiority complex, it thrives on creating reasons to ridicule people it once disagreed with. It hides behind a username that means nothing. It's a coward, and my blog, my webpage http://www.johnrossharvey.com never get traffic because this coward has a following that tells people to avoid me. It posted scathing reviews on my book page, that I scrambled to find ways to turn off, when they've never read them. I am sick of being a victim.
    Don't publish if you see fit, but people as influential as you, should have some effect against trolls like this.

  • http://www.mikemccready.ca/blog/ Mike McCready

    As a blogger who has been at it for a year and struggled with creating compelling content, this is a great post for me to read. I really liked the point about giving them something actionable. Its the same with meetings. When you go to a meeting and discuss ideas, but no one walks away with actions, its a waste.

    Thanks for the simple points to consider when writing blog posts. I'm going to try to adapt the way I write.

  • http://twitter.com/BFchirpy Simon Bostock

    Funny you should mention 'meat'. This is how I summarised the process for producing a Games Design Document – http://www.slideshare.net/simonbostock/making-a
    (It's 10 or so slides and about 50 words)

    I'm pretty sure it would take minimal effort to transfer this to 'guidelines for writing a blog post'.

  • http://twitter.com/BFchirpy Simon Bostock

    I'm heavily influenced here by Chris Crawford who has a lot to say about interaction. His spiel on verbs is about halfway down: http://www.gamasutra.com/features/20060612/murd

    For what it's worth, my fave 'verb' on blogs is: here's a story, here's the main points and I've done all the heavy lifting – now can you ADD in the last piece of the puzzle…

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