Comments on: Guest Post- The SanDisk Story

By: Can Social Media Sell? « Attorney Don Hecker Release

Can Social Media Sell? « Attorney Don Hecker Release — Wed, 17 Mar 2010 19:52:37 +0000

[...] hyper-target those who are most interested their space. Twitter can also be very powerful as a customer service mechanism, for introducing special offers and for answering questions about products and [...]

By: Does Social Media Sell?

Does Social Media Sell? — Fri, 05 Mar 2010 20:27:28 +0000

By: What Does The Internet Say About Your Company? | Business Leads Generation System

Thu, 19 Feb 2009 11:58:02 +0000

[...] post was prompted when I read an article on ChrisBrogan.com about customer experiences. Now this story is based in the US but I think the relevancy is very [...]

By: Linda

Linda — Wed, 11 Feb 2009 20:00:03 +0000

I have a SanDisk Sansa and love it. Great to know the company cares about consumers!

By: Come Twitter with me | Life on Avenue Z

Come Twitter with me | Life on Avenue Z — Mon, 09 Feb 2009 17:18:49 +0000

[...] three weeks ago, I was griping about my SanDisk MP3 player on Twitter, and, long story short (but spelled out here in detail in a guest post I wrote for Chris Brogan), within 10 hours of my original note on Twitter, a new SanDisk player was on its way to me at no [...]

By: Underground Web Designs Blog » Blog Archive » Powerful Customer Service and Social Networking

Mon, 09 Feb 2009 00:19:47 +0000

[...] really should read the SanDisk story on Chris Brogan’s blog. Go ahead, I’ll [...]

By: What is social media and why do I need it? | Shua Consulting

What is social media and why do I need it? | Shua Consulting — Fri, 06 Feb 2009 20:01:36 +0000

[...] Blue, Zappos, SanDisk, and many more are coming on to engage their customers in new ways that meet the customers where [...]

By: David

David — Thu, 05 Feb 2009 20:38:58 +0000

i was playing around with kickapps a few months ago, said so in a tweet.
30 minutes later kick apps added me as a friend, and i have been getting helpful updated ever since. GREAT services.

By: paul merrill

paul merrill — Thu, 05 Feb 2009 02:35:13 +0000

Great PR for SanDisk.

However, I owned a Sansa too – and I sold it via Amazon. Why? It didn’t break. The software interface was SO much harder to navigate than the iPods that I vowed to never get any other MP3 player than an iPod ever again.

(I just bought my family’s 8th iPod. The very first one is mine – and it’s still running fine! We sold 4 of them to upgrade. I’m the low man on the totem pole, even though I’m dad, so I keep my 20gb gen-2 Classic running. A new battery recently!)

By: Cynthia

Cynthia — Thu, 05 Feb 2009 00:34:38 +0000

We owned three Sansa SanDisk MP3 players in 1.5 years and they all three fell apart. They were awful. Our attempts to solve the issue with their customer service was also awful! I am glad you caught their attention twittering. Probably wanted to save their face on twitter. They certainly didn’t give a darn about our three “situations”!