Help Everyone Around You – Kitchen Table Talks

I haven’t done a Kitchen Table Talk in a while. Here’s a post about helping everyone else around you, which I think is what’s next for businesses who want to grow using social media.

Oh, and the tee shirt I’m wearing in the video is one I bought from @mickgaluski, who runs Toy Soldier, a business that gets it.

People always ask which camera I used to shoot my video. I use the Panasonic Lumix DMC-LX3 (that’s a review of the camera).

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  • sue_anne

    Great idea, Chris. I think too many people see their use of social media as a “competitive advantage” … whether it's a local restaurant, non-profit or another business. Instead of trying to build each other up, they are trying to “one up” each other.

  • http://stwem.com/digital-conveyancy/ Andrew Spong

    Your piece prompted me to go an see what http://www.kybourbontrail.com/ looks like now, having toured the distilleries in three fantastic days in 2008. They've really done some great work integrating the social web, but I'd love to see YouTube added to their Twitter and Facebook presences on the home page. There's such rich visual source material to share around the US's finest (IMO, as a Brit :)) artisanal product: bourbon. It's a little too early for a snifter of Wild Turkey Rare Breed, but maybe later…

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  • http://scottgould.me/ Scott Gould

    This is what we do in Exeter, Chris, as you know.

    I'll be looking to see who else comments and if I can assist them

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  • AliRe

    I agree with Sue_Ann on the concept of social media as a o competitive advantage. The lack of capacity entrepreneurs have to understand the advantage they can take from social media sites is the main reason why they cannot do proper business using them. It is important to build relationships with people within a business and also within a business area. And for that purpose, it is important to learn about the importance of social media and the best way to use it. When I started using social media for business purposes I was lost. Back then I found some great tips from other entrepreneurs at startups.com
    The point is, you should ask online, offline, everywhere for tips to take full advantage of every single resource to do busines.
    Cool video!

  • http://www.cargiant.co.uk/cars/usedcars.asp used car

    That's really nice video. And of course thought of helping everyone around us is also commendable. But I don't think today anyone think in this way. Everyone think help our own selves. As today what everyone is looking for is money and business and we can't ignore this fact.

  • http://www.ricardobueno.com Ricardo Bueno

    I had some thoughts along this lines in a post earlier this week I titled: The Power of Generosity http://www.ricardobueno.com/2010/04/28/the-powe

    (Note: I hope you don't mind me sharing the link).

    The idea is simply that collective knowledge is better. And what you will realize is that when you help others, they naturally tend to help you in return (at least this has been my experience when it originates from a place of sincerity).

    I challenged people to reach out to someone they knew (or have only just met), and lend a helping hand (whether it was words of encouragement or help on a project). I'm doing this now with a few of my colleagues. And although we have similar pursuits, it's nice to see each other putting our brains together to help one another make progress towards our goals.

    It's a good feeling. And ultimately, I think it benefits everyone.

  • sarahfarrugia

    i have been working in this way now helping people around me for the past two years and then linking to virtual media in different ways. what i have found is there is some general work that needs to be done first before people can get into social media but they get used to the idea over that sorting out time and then slowly surely get going

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  • http://twitter.com/BenSpark BenSpark

    Chris, that is an excellent point. I am meeting with a bunch of young business people in my local area tomorrow night to network I will try and help whoever I can with their social media presence, especially the local businesses.

  • http://twitter.com/GeoffreyWebb Geoffrey Webb

    Chris -

    Perfect timing. I just mentioned you in my latest post, talking about how you “get it,” that social media is about giving (and receiving) value. Hope people come over and check this video out.

    Thanks for all you give!

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  • knealemann

    Yes! Love it! Contact local BIA's. Many hands make light work. Pick your cliche. Small businesses often don't have the cash or time to do the stuff they need to do on their own but someone had to build the first auto mall. Gotta make some calls.

  • ankush009

    Great video! And i agree with all your points. At first i thought after looking on title about talking to kitchen table! i thought it's just a joke page. But well it's nice and ya i even read your review about the camera. it looked amazing and planning to buy it.

    Ankush,
    http://ankushwood.blogspot.com

  • Yvonne C. Hyde

    Great post, Chris. Once we figure out that we will benefit from helping those around us, we will fly. I'm looking for ways to apply that in my own situation. Thanks again.

  • http://twitter.com/_podcastingtips Bryan Curry

    Chris,
    What a great idea, over and over we hear about how blogging and social media can be used to give back to the online community. Here is a very practical, very real way that we can give back to the local, real-world, community by sharing what each of us have learned. A great opportunity to help local businesses, my mind is already turning with ideas.

  • MobiKeith

    Tx, CB, as always very helpful, What you're talking about is creating critical mass so all the players(businesses) in a specific hood(area) benfit from the foot traffic.

    Isn't that what shoppping centers have been doing for years, “anchor” their mall with one or two big box retailers that attract the traffic to the entire mall.

    My question, where does the monetization take place. If I enlighten the gift shop or jewelry store about social media, should I expect to be monetized for my time and effort? Oh, and if so, HOW?

    I'm sure you give aways lots of free advice but you also are compensated, deservedly so, for your advice as well.

    Go Sox!

  • laineyd7

    Chris, this is the perfect attitude “A rising tide lifts all boats” (oft attributed to JFK). This is the way we should be thinking, not just in social media, but in life. What you talk about is what, for instance,
    @packagingdiva (JoAnn Hines) for the packaging community on Twitter – she coached/coaxed the individual entities interested in packaging into a group, and the active ones work to help each other.

    As always, you enlighten us – thanks!

  • bkjrecruiter

    Chris- What a trip… I find myself reaching out to friends and people in the community to assist with utilizing social media to engage with the customers/family, etc.

    Question: What is someone you know NEEDS social media but is not receptive to it?

    They way I see this playing out is simple in the next 3-5 years..

    Option A: Use Social Media
    Option B: Out of Business

    Best, Brian-

  • http://chrisbrogan.com Chris Brogan

    I like option A much better. : )

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  • http://www.projectauthenticity.com Robyn

    It's like the kids book fishy, where the little fish are trying to make it in spite of the big fish.They realize that if they all work together and in their case swim in formation they are bigger and more powerful. If we all work together we can accomplish so much more! Lots of goodness in this post, I love it! Thank you!

  • srinirao

    Hey Chris,

    I've been taking this approach to almost everything I do in social media these days. I've been attending alot of networking events and my focus has shifted from what can I get to “how can I help somebody.” Just a quick story of doing this. A few months back I met a friend at a networking event who wanted to start a blog, so I sent her an email the next day with a bunch of blogs I read and a link to my podcast. A few weeks back she was at an event where the owners of a large restaurant chain were looking for some social media help. She gave them my name and in a few weeks they will probably be one of my next clients. I think we're moving away from a world where we are driven completely by competition and driven more by collaboration. In a few years it wouldn't surprise me to see a handful of 3-4 person companies that started out as individual bloggers who helped each other in some way. Good stuff as always.

  • http://www.murraynewlands.com Murray

    Great video. I am often struck by how small groups who band together can make something more event if some would see them as natural competitors. I think the thing to remember is that the world is HUGE and it is better to form a small team and compete globally then stand on your own.

    The other thing to remember is once you have your small team, find other small teams to work with and create a big team!

  • http://www.idiomstrategies.com/ Christine Fife

    About 8 years ago I heard Joseph Nye speak about on his then newly released book The Paradox of American Power: Why the World's Only Superpower Can't Go It Alone. After hearing him and reading the book, one principal stuck in my mind (can't even recall anything else about the book) and your video just reminded me of it.
    Essentially, Nye was saying that the US as the world's only superpower does not have any interest in seeing other countries fail. The US can only thrive as a superpower if other countries are also successful and prospering, so it is against the US's interests to openly or secretly do things to sabotage the progress of other countries.
    Setting aside any political thoughts or whether we agree with this or have any conspiracy theories, etc. … Your video is saying something quite similar. If the other businesses on the block are doing well, so will your business. More foot traffic, happier crowd, more likely to have people spending money, etc.
    I think Nye is a thought-leader in diplomacy and apparently you're communications and social outreach thought-leadership have crossed over to diplomacy as well. Super great video post! Thanks Chris!

  • http://toddrjordan.com/thebroadbrush tojosan

    Spot on video Chris.
    A rising tide lifts all boats is so true. What we see still in St. Louis is a tendency for individuals(read people/companies) to work on lifting themselves, often in isolation.

    Sadly they miss out on ways to benefit from their neighbors' experiences and knowledge. What's evolved in St. Louis is some local individuals outside of the business owners forming their own websites, blogs, and social media efforts.

    Contributing to this is the rising number of social media 'experts' who are anxious to charge out for designing blogs, setting up Facebook pages, and convincing the bizs they need twitter training. Nothing wrong with offering those services, but the idea of offering some free training, ie wordcamp, and then upselling themselves later seems out of place.

    Your model of share share share demonstrating your expertise and attitude seems to me it sells you better.

    Anyway, this, along with other thoughts I've been having, is pushing me towards rolling my own brown bag and learn for getting on Twitter. I had success with one targeted at a realty firm's agents.

    Cheers,
    Todd

  • http://toddrjordan.com/thebroadbrush tojosan

    Bryan, great point. We talk about giving back to the community, but end up asking for folks to hire us. Time to turn that around!

  • http://www.mindadventure.com/ rob white

    One of my heroes is W. Clemente Stone (a philosopher, a noble peace prize candidate, and a man who went from rags to riches in extraordinary ways). He said he believed in 'reverse paranoia' – he felt people were running around behind his back helping him out … he believed this becauseTHAT is precisley what he did. That's why his life was such a great tribute to the possibilities of humanity.

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  • http://chrisbrogan.com Chris Brogan

    I don't know if I could love this story any more. Too amazing. Thank you. : )

    • http://www.mindadventure.com/ rob white

      Hi Chris, for some reason I cannot leave comments on your great blogs. It
      is something new that has occurred over the past week. Have I been banned?

  • http://chrisbrogan.com Chris Brogan

    I can't wait to hear where that takes you, Todd. Keep pushing it.

  • http://chrisbrogan.com Chris Brogan

    I hadn't thought along this axis, Christine, but I like what you've brought to the post. Thank you for sharing your take. : )

  • http://www.DaveLianelli.com/freereport.html Dave Lianelli

    Well Chris, I've experienced that helping others is the way to go nowadays. Actually it's been one of the best ways to grow a business since humankind invented the first trading system. Doing deals on a win-win situation has grown my business with over 300% in just a few months.

    But what I also notice a lot is that those offering their help to others are being 'scammed' a lot. They help the people around them and are only being taken advantage of. For example: a friend of mine build a website for some guy. This guy later sold the site, not even thanking my friend… and here's the worst part: that guy was telling everyone HE build and grew the website.

    So being friendly and helpful is a good thing, but watch your back – since you might get stabbed by some unscrupulous people!

  • http://twitter.com/AJBombers AJ Bombers

    Chris, thanks for the Milwaukee shout out. We do have a unique community here, for sure. Streetza, Blatz and myself just automatically include eachother in pretty much everything we do these days, because we truly believe in “the rising tides” idea. It's really interesting to see the how power of many, many people and businesses in one SM community learning and teaching all at the same time forms such strong “real life” bonds.

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  • dancingbaglady

    Nonprofits need this approach. I always do a double take when somebody wants to start a nonprofit as well. I think they should work with one that holds their values first. I am also surprised how many have the motive of making an income by starting a non-profit. Purpose and work first, reward perhaps later.

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  • http://www.searchoneweb.com Marketing123

    What a great post/video. If everyone thought like this it would be a much better world, thanks Chris.

  • http://nothingbutsocnet.blogspot.com/ Zena Weist

    Love the discussion your vid is generating. Your approach lends itself to something we've been talking about at the Kansas City Social Media Club. Weaving online and offline activities more closely…keeping the community thriving where ever (virtual or in office, store, bar, non-profit gathering, etc.) The geo-location based apps really help with that tie and if more local businesses band together to support each other, I agree with you, the ripple will be stronger. For example, with the Lawrence bar scene, the owners could join together for a Gowalla or Foursquare badge for a downtown bar hop (bar goers get a unique badge and hopefully try a new bar along the way and the business owners spread out the cost of a badge.) It lifts the community up. Thanks for the Kansas shout-out.

  • http://www.webconsuls.com Judy Helfand

    I been so busy today helping clients with their social media I haven't had much time to read. But I stopped by here tonight to listen quickly to your KTT. As you might remember, my husband and I bought out first business in 1986, a country inn in the White Mountains of New Hampshire. New Hampshire is pretty famous for its country inns. What you are discussing today is really not new, but the means to accomplish the goal is new or evolving. Businesses are often more successful if they “associate” with each other forming groups-chambers, professional associations,etc. For example, as innkeepers we joined an organization called “hearths and hillsides.” It was a group of country inns in the White Mountains, now http://www.countryinnsinthewhitemountains.com. But its formation was prior to the internet and someone thought the name “hearths and hillsides” was clever. I always thought it was useless, because it did not quickly tell who or what we were. When they first formed it was all about getting together for coffee, but my husband told them he didn't really have a lot of free time for coffee…however, he did want to form a group purchasing coop. So he put out to bid – heating oil, firewood, propane, credit card processing fees for 20 inns, as opposed to each buying from their own vendors. So you see not only did we support each other, we saved a tremendous amount of money for the innkeepers. Taking it a step further we sponsored events that would entice people to visit the White Mountains. We started a reservation service, taking turns answering the phone. My husband always told the other innkeepers, competition is what make us better individually and what will bring more people to the valley. If the other hotels fill up, they will need to refer to us. But they won't refer to you if they don't know you! Just tonight I was thinking of a Mt. Cranmore Tennis Tournament event that Hearths and Hillsides became involved in. You might get a kick out of reading this old newspaper article http://bit.ly/coDP79.
    Working together as social groups is not always easy, a lot of personalities and everyone has a private life and agendas that influence their level of cooperation. But you won't know how and if it works unless you try.
    Have fun in Memphis!

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    I hadn't thought along this axis, Christine, but I like what you've brought to the post. Thank you for sharing your take. : )

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