Comments on: How Blogs Improve Customer Service AND Product Development http://www.chrisbrogan.com/how-blogs-improve-customer-service-and-product-development/ Learn How Human Business Works - Beyond Social Media Mon, 22 Mar 2010 12:20:29 +0000 http://wordpress.org/?v=2.9 hourly 1 By: RJAY http://www.chrisbrogan.com/how-blogs-improve-customer-service-and-product-development/comment-page-1/#comment-188908 RJAY Wed, 28 Oct 2009 10:10:18 +0000 http://www.chrisbrogan.com/how-blogs-improve-customer-service-and-product-development/#comment-188908 Thinking about how to improve customer service? This white paper has some great ideas and stats. <a href="http://snurl.com/customerwhitepaper" rel="nofollow">http://snurl.com/customerwhitepaper</a> Thinking about how to improve customer service? This white paper has some great ideas and stats. http://snurl.com/customerwhitepaper

]]> By: RJAY http://www.chrisbrogan.com/how-blogs-improve-customer-service-and-product-development/comment-page-1/#comment-182248 RJAY Wed, 28 Oct 2009 05:10:18 +0000 http://www.chrisbrogan.com/how-blogs-improve-customer-service-and-product-development/#comment-182248 Thinking about how to improve customer service? This white paper has some great ideas and stats. <a href="http://snurl.com/customerwhitepaper" rel="nofollow">http://snurl.com/customerwhitepaper</a> Thinking about how to improve customer service? This white paper has some great ideas and stats. http://snurl.com/customerwhitepaper

]]> By: Why Corporations Shouldn’t Moderate Their Blog | Professional Blog Service http://www.chrisbrogan.com/how-blogs-improve-customer-service-and-product-development/comment-page-1/#comment-165179 Why Corporations Shouldn’t Moderate Their Blog | Professional Blog Service Sat, 28 Mar 2009 00:39:04 +0000 http://www.chrisbrogan.com/how-blogs-improve-customer-service-and-product-development/#comment-165179 [...] It lets you deal with customer service problems. If someone is unhappy with your product or service, you want them to air that complaint on your [...] [...] It lets you deal with customer service problems. If someone is unhappy with your product or service, you want them to air that complaint on your [...]

]]> By: New Ways to Get and Use Customer Feedback | goWholesale http://www.chrisbrogan.com/how-blogs-improve-customer-service-and-product-development/comment-page-1/#comment-157059 New Ways to Get and Use Customer Feedback | goWholesale Tue, 13 Jan 2009 05:17:46 +0000 http://www.chrisbrogan.com/how-blogs-improve-customer-service-and-product-development/#comment-157059 [...] New area and bringing back the Recent Site Activity module, which users preferred. As Chris Brogan said , the action was “both a customer service act (responding to their user base) and product [...] [...] New area and bringing back the Recent Site Activity module, which users preferred. As Chris Brogan said , the action was “both a customer service act (responding to their user base) and product [...]

]]> By: Mike Smith http://www.chrisbrogan.com/how-blogs-improve-customer-service-and-product-development/comment-page-1/#comment-144516 Mike Smith Tue, 11 Nov 2008 03:04:57 +0000 http://www.chrisbrogan.com/how-blogs-improve-customer-service-and-product-development/#comment-144516 If your company targets anyone who could possibly be online, you should be using any possible method to connect with them and become "real" instead of a robot that they can't seem to get close to. Friendly, open and honest chatter from your company can be the deciding factor when a potential client is making the decision to hire you or not. Great post Chris If your company targets anyone who could possibly be online, you should be using any possible method to connect with them and become “real” instead of a robot that they can’t seem to get close to. Friendly, open and honest chatter from your company can be the deciding factor when a potential client is making the decision to hire you or not.

Great post Chris

]]> By: Best Social Media Advice From This Site | chrisbrogan.com http://www.chrisbrogan.com/how-blogs-improve-customer-service-and-product-development/comment-page-1/#comment-123868 Best Social Media Advice From This Site | chrisbrogan.com Tue, 13 May 2008 05:41:38 +0000 http://www.chrisbrogan.com/how-blogs-improve-customer-service-and-product-development/#comment-123868 [...] How Blogs Improve Customer Service and Product Development [...] [...] How Blogs Improve Customer Service and Product Development [...]

]]> By: WetPaint Gives Their Painters a Clean Canvas | chrisbrogan.com http://www.chrisbrogan.com/how-blogs-improve-customer-service-and-product-development/comment-page-1/#comment-121885 WetPaint Gives Their Painters a Clean Canvas | chrisbrogan.com Sat, 12 Apr 2008 18:45:10 +0000 http://www.chrisbrogan.com/how-blogs-improve-customer-service-and-product-development/#comment-121885 [...] The results have really knocked our socks off. In just over a month there have been hundreds of contributions (ideas, feedback, comments, suggestions) and we’ve already been able to show them that we mean business making a major revision to our latest release, thanks to their immediate hand raising. (see your original post about Wetpaint) [...] [...] The results have really knocked our socks off. In just over a month there have been hundreds of contributions (ideas, feedback, comments, suggestions) and we’ve already been able to show them that we mean business making a major revision to our latest release, thanks to their immediate hand raising. (see your original post about Wetpaint) [...]

]]> By: Kommentare und Kundenbetreuung http://www.chrisbrogan.com/how-blogs-improve-customer-service-and-product-development/comment-page-1/#comment-121163 Kommentare und Kundenbetreuung Wed, 02 Apr 2008 06:29:56 +0000 http://www.chrisbrogan.com/how-blogs-improve-customer-service-and-product-development/#comment-121163 [...] eingesetzt werden. Ein Beispiel dafür zeigt Chris Brogan in seinem kurzen Artikel “How Blogs Improve Customer Service AND Product Development“: Der Wiki-Softwarehersteller Wetpaint hatte für ein Update der Software seine User um [...] [...] eingesetzt werden. Ein Beispiel dafür zeigt Chris Brogan in seinem kurzen Artikel “How Blogs Improve Customer Service AND Product Development“: Der Wiki-Softwarehersteller Wetpaint hatte für ein Update der Software seine User um [...]

]]> By: FutureGov » Useful links » links for 2008-03-18 http://www.chrisbrogan.com/how-blogs-improve-customer-service-and-product-development/comment-page-1/#comment-120260 FutureGov » Useful links » links for 2008-03-18 Tue, 18 Mar 2008 23:43:41 +0000 http://www.chrisbrogan.com/how-blogs-improve-customer-service-and-product-development/#comment-120260 [...] How Blogs Improve Customer Service AND Product Development | chrisbrogan.com Example of a company using early customer engagement to give their customers what they want. (tags: wiki customers customerservice engagement beta) [...] [...] How Blogs Improve Customer Service AND Product Development | chrisbrogan.com Example of a company using early customer engagement to give their customers what they want. (tags: wiki customers customerservice engagement beta) [...]

]]> By: links for 2008-03-18 http://www.chrisbrogan.com/how-blogs-improve-customer-service-and-product-development/comment-page-1/#comment-120259 links for 2008-03-18 Tue, 18 Mar 2008 23:43:26 +0000 http://www.chrisbrogan.com/how-blogs-improve-customer-service-and-product-development/#comment-120259 [...] How Blogs Improve Customer Service AND Product Development | chrisbrogan.com Example of a company using early customer engagement to give their customers what they want. (tags: wiki customers customerservice engagement beta) [...] [...] How Blogs Improve Customer Service AND Product Development | chrisbrogan.com Example of a company using early customer engagement to give their customers what they want. (tags: wiki customers customerservice engagement beta) [...]

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