How to Put Your Small Business On the Web

Vintage storefront

If you’re a business of one like a consultant, or a smaller business looking to grow your presence, there are some basic steps you might take towards getting yourself into place on the web. In this example, I’ll assume that you have nothing and are starting from scratch, and I’ll list out steps I’d consider taking in order. (Please note: several of the links in this particular post are affiliate links, meaning that should you choose to purchase something via that link, I’ll receive a small payment. Note that I only support programs that I’ve tried and can vouch for.)

In order, we’re going to talk about setting up your home base (your main site), getting that home base to be known/seen, and then in subsequent posts, we’ll talk about your outposts ( more on this kind of thinking about home bases and outposts).

If this ends up seeming like too much work, just know that my company, New Marketing Labs, offers local services now. If you want to set something up, contact me.

Set up a Home Base – Domain Name

You need a website of some kind for people to land on, to get some basic information about your business and/or your offer. Though you might not choose to write a blog (sequential information posted over time), blogging software makes for a simple set of tools to set up a basic web page. But even before that, you need to choose a domain name (URL). I currently use GoDaddy (affiliate link) to register my domains. It might be tricky to get your exact business name, especially if it’s made up of common words. This one step takes some time, because finding the right domain name early saves you a lot of headache later on.

I recommend buying for 2 years or more. This shows Google (and other sites that try to determine the authority of the person buying) that you’re not a fly by night operation.

Once you have a name, you have to pick a place to host a site. There are a few options in this.

Set up a Home Base – Host Your Site

Hosting is only tricky insofar as you have to pick a place that makes sense for where you are in your business at that time. Because my site receives a very high volume of traffic, I use Rackspace to host my platform. This might be overkill for a beginning website. I noticed that GoDaddy also offers $1.99 Web Hosting, but I’m not sure what they give you for that.

You can host for free, if you choose a free blogging platform like WordPress or Blogger, but the only caution there is that you have a lot more restrictions on how you set up your site and pages, plus some very stringent terms of use on what you can and can’t do with a site there.

One possible solution is what my friend, Andy Quayle, offers at Tubu. He has a service called Bloghost.me, that supports $10 a year WordPress installs and hosting. It’s inexpensive, gives you your own hosted WordPress service (with no restrictions like using WordPress.com would have), and sets you up with a decent set of management tools.

Set Up a Home Base – Your Blog Software

Again, you don’t have to use blog software, but it’s a lot easier to set up a home base using that software versus doing old fashioned website design. For an example of a site that’s using blog software to run, but that isn’t a blog, look at my friends at StudioPress.

Should you choose a blog software for your home base, I want to make the plug for WordPress over most of the other software. The reasons I use it are that there’s a large developer community, a lot of support, and plenty of flexibility for adding plugins and other software.

Set up a Home Base – Blog Themes

Most blogging software comes with built-in themes (looks and feel of the site type stuff). These are decent and a good starting place. But before you jump from that into a $5000 design, a step in between might be to check out some premium WordPress themes (if you went with WordPress), because they’ll allow you a decent framework to build upon. Again, a simple way to start is to choose any of the built-in themes, but after a while, you’ll want to move into a theme that better suits the design aesthetics you want to portray for your prospective buyers.

Set up a Home Base – Your Site Content

I’ll cover this in a subsequent post, but know that you should at least put your business name, a picture of you (yes, you), an address if your business has a physical component to it like a shop or a storefront, and a way to contact you. This would cover the bare minimums. You might also consider adding a sense of what you do, and/or any products and services you want to talk about. We’ll get to this in more detail later, but those are the basics.

Set up a Home Base – Link your Domain Name to Your Site Location

Once you’ve set up the blog site to your liking (and it’s okay if you need help in this regard. There are tons of people willing to help. If you want help like that, leave a comment on this post and I’m sure someone in my community will offer up their services), you have to link the domain name you bought to the location of the site.

The cool news is, you can point that domain name at whatever you want, so even if you decide later to move your site somewhere else, or even if you pick different software for the site, you’ll have no problem directing your customers and prospects to wherever you choose to make your home base.

Get Your Home Base Seen

You’ll want to submit your site to Google and submit your site to Bing, and maybe even Yahoo! local. I also found this huge list of ways to submit your site to be noticed by local search engines and services.

If you’re a business with a physical location, you should consider adding it to Google Places:

Google Places

That will improve your search listings, and/or give you a spot on the Google Maps, which gives people an even better chance of finding you when they’re searching for you.

From here, it depends what kind of business you are. Some businesses benefit from listing themselves on Yelp (traditionally restaurants, but more types of business as time goes on). You might even consider placing posts and/or ads in Craigslist, so that people seeking out your services on that site would know how to find your home base.

So Far

So far, we’ve talked about buying a domain, buying hosting, putting a simple website together, possibly theming it, and then listing it in a few places. In the next post, we’ll talk about how YOU set up your own personal presence, an avatar that will move between your site and other sites.

If these seemed like a lot to ingest and too much hassle, my company, New Marketing Labs, now offers local services for small businesses. If you want to have one of my team set something up for you just drop me a line here.

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  • http://eileenlonergan.com Eileen Lonergan

    Thank you Chris, this list is simple and straightforward. I agree WordPress is the way to go. I have bee using the Small Business Theme, and the pages that you mentioned as essential are pre built, which can make life very easy for someone who is new to the software. In the Design section of Mashable they often feature free WordPress themes that are beautiful!

  • http://www.bloggerbusinessplan.com Allan Ward

    Well written post. I remember a few years ago having to learn all this for myself. You’ve laid it out in a very simple way. I’m looking forward to your future articles.

  • Brogan the troll

    Hey smaller peanuts, don’t be mislead by my guru advise. Obviously i’m only interested in promoting my affiliate links and my own baby – new marketing kitchen. Did you notice i’m trying to make money here? he he i’m like that. I thrive on your ignorance. If you click and buy those things i claim are very important, let’s not forget you will also be buying me a banana or two. Nothing’s going right in my moronic existence. I’m just trying to get a life here, OK? Help me. I’m such an evil person who makes money off my visitors. God, forgive me.

  • http://kbskobac.blogspot.com kskobac

    I think there are a lot more hubs that businesses need to claim / register / monitor / own these days just to be responsible- e.g. just like you should claim your business listing on Google you need to now claim your location page on Facebook + Foursquare.

  • Anonymous

    Thanks Chris for this timely post. I am working with a woman who has an existing one page site that I want to just make a page on her WordPress blog. There were some good links in here to help me make the case to her.
    For SEO purposes does anyone have a case for which is better – integrating blog into web site (content) or separate blog site and url (generate incoming links)?
    Thanks.

  • http://carlnatale.com Carl Natale

    Good advice Chris. I would second the WordPress plug. It uses tech that I’m familiar with so I can tweak it. But if you don’t have that familiarity or time, there are many designers and developers who do. They can help you do what you need to do.

  • http://carlnatale.com Carl Natale

    Good advice Chris. I would second the WordPress plug. It uses tech that I’m familiar with so I can tweak it. But if you don’t have that familiarity or time, there are many designers and developers who do. They can help you do what you need to do.

  • http://carlnatale.com Carl Natale

    Good advice Chris. I would second the WordPress plug. It uses tech that I’m familiar with so I can tweak it. But if you don’t have that familiarity or time, there are many designers and developers who do. They can help you do what you need to do.

  • EJ Ellis

    Generous as always, Chris. Thank you.

  • http://themoneycoach.com Nanci Murdock

    Chris, I am not sure why you accept comments from people like Brogan The Troll. You provide awesome content and help so many thousands of people. You are totally upfront about your affiliate relationships and deserve to make money if people buy these products due to your influence. Perhaps it was a joke, but it bugs me that you get comments like this.

    Anyway, just wanted to add that I use GoDaddy deluxe hosting which costs me about $80/year and allows me to host up to about 10 sites. I have never had any problems (or ads) for this rate and have found the GoDaddy service to be exceptional. (would not recommend the $1.99/month version)

    Best,

    Nanci

  • http://chrisbrogan.com Chris Brogan

    I’ve already deleted it and blocked the IP address. And it bugs me, too. : )

    Good to know. But wait… is $2/month ($24 a year) just for a single site?

  • Jake Karger

    Too often, starter lists like these go way too deep for the average small business owner. In particular, it’s hard to get the sequence right. Chris, you are so skilled at making the complex less intimidating and as always, your mindfulness is right there. I sent this to all my clients (and I will take some of this advice for myself, too).
    Thank you, Jake

  • Jake Karger

    Too often, starter lists like these go way too deep for the average small business owner. In particular, it’s hard to get the sequence right. Chris, you are so skilled at making the complex less intimidating and as always, your mindfulness is right there. I sent this to all my clients (and I will take some of this advice for myself, too).
    Thank you, Jake

  • http://gregcryns.blogspot.com greg_cryns

    You don’t need to submit your webiste or blog. In fact, Google discourages it. Just fill it with good content. It will be picked up by the major search engines quickly.

    Actually, It’s better to light up your site and start filling it with content. If it takes the engines a few days to catch up, no problem. You will then have more content to show your search engine visitors. By the way, even though you are listed in the search engines, this does not mean you are going to get a lot of visitors, but that is a story about key phrases..

  • Pingback: Choices, choices everywhere…. « Stamford, CT Internet Marketing, Local Search, Online and Inbound Marketing

  • http://themoneycoach.com Nanci Murdock

    I don’t know because I never used it. I think the “free” hosting (or maybe the economy @1.99/month) has ads. Which never really looks good because you can’t control what they are and you aren’t being paid for them. @johnnybtruant set me up with the deluxe hosting and at $80 per year, it’s great for my main site plus 6 or 7 niche sites.

    Now that I think about it, I do think the $24 a year is just for one site because they really push the deluxe hosting with the benefit of being able to host multiple sites.

    Here’s hoping that I get so swamped with traffic that I use your rackspace affiliate link one day! Have an awesome time in Montreal if I don’t see you. (but I hope I do!)

  • http://sarugu.com/ Albert

    Thanks for sharing. I want to know about Local SEO strategies.? Possible make one new post about this.

  • http://www.dayswork.org Barbara

    Thanks Chris, there’s a real need for brass tacks explanations to help people just starting out with their web presence. I’ll be directing clients without a website to this post!

  • Gabrielcunha Design

    Thanks for sharing!

  • http://businessbeware.biz/ Ashley

    Nice article Chris!

  • http://twitter.com/RealEstateOwned Real Estate Owned

    Great short list here. There are verticals that exist that should be apparent when setting up certain components. Like to see what you cover in part 2.

  • http://www.sweet-joni.blogspot.com Joni_In_MN

    Chris,
    This is the SIMPLIST format I’ve ever seen! Believe it or not, I’ve asked THOUSANDS “How to build a website? Where do I start? How do you get your own domain name? blah blah blah” – with NO response!!! This is part of what I’ve been trying to ‘study’ to get STARTED on the next step & here in one blog post you’ve got it all written in such simple terms for my brain to comprehend!!! THANK YOU CHRIS!!! This post is shared with many in hopes they too can move forward in their journey & link back to YOUR site!
    Hugs, Love, Peace, & Thanks,

    ~Joni

  • http://twitter.com/kickofftopic Karmen Reed

    It seems so simple to many of us, but the ones that are struggling with decisions and steps to take their business online, this is a great help! I am glad to share your article with my community and businesses that are struggling with the ‘online’ concept and ‘webifying’ their products and services. Thanks Chris!

  • http://jenfongspeaks.com Jennifer Fong

    What a great resource for folks getting started with this. Thanks Chris! I’ll be passing this along.

  • http://trafficcoleman.com/ TrafficColeman

    You know I do services just like this in my city, I help all the same business setup shop online..but yea there are still the ones who say…”Hey Mister We Don’t Need A Website” LOL

    “TrafficColeman “Signing Off”

  • http://www.biznetcentral.com John Wheeler

    As always, great stuff. I’ll retweet it and pass it along to friends that are struggling to create an online presence.

  • http://www.slice-works.com krabil57

    Great meat and potatoes article, Chris. I’d like to echo EJ Ellis’ comment–Generous as always.

  • http://www.slice-works.com krabil57

    Great meat and potatoes article, Chris. And if I may echo EJ Ellis’ comment–generous, as always. Thanks.

  • Anonymous

    Hey Chris,

    Who can offer the best data base management solution?

    Working on biz to revolutionize how insurance is presently being bought with some gurus from CMU- research shows most of us overpaying by 20% on avg. (elderly, minorities 30%) and most are way uninformed about what their policy even covers due to egregious insurance sales practices- about to shock them and change that!

    My service will be Free to biz, individuals. Goal is to save small biz, individuals over $1B in premiums in first year and $20 billion in 3 years. Project having 1 million people register in first year and have 20 million registered by year 3.

    Will need to run a great viral campaign- will be in touch- Thanks Chris!

  • http://www.moderntechfloors.com Scott Avery

    This is something more people need to know about in the contracting world for sure. Our business has nearly doubled because of the web over the past year. Blogging, a good site, and reviews on third party sites like Yelp are mostly the reaon.

  • Anonymous

    Thanks for advice and short list. Like you said : “Once you’ve set up the blog site to your liking (and it’s okay if you need help in this regard. There are tons of people willing to help.” . It’s so amazing that so many people are reading your article and sharing their experience.

  • http://www.kherize5.com Suzanne Vara

    Fantastic Scott! Thanks for sharing your experience, data to reinforce that online marketing via social media and the like do help to increase awareness and sales. So many are still trying to see how and where they can incorporate this new media into their marketing plan and while they seeing, others are taking action and seeing results.

    Congrats on the nearly doubling. So happy to hear that.

  • http://twitter.com/DaraBell DaraghBell

    I use the Godaddy service it is alright, for the money. I do not get why more people are not using the free Google listings, it easy and free. (Google is God after all). If your in the UK Google up they now offer a free website. The scheme is called Getting British Business Online. The UK CEO told me about it a few months back at a meeting.

    Dara Bell

  • http://martynchamberlin.com/ Martyn Chamberlin

    This is an exciting series. This introductory part is pretty basic like you said, but it’s laying a rock solid foundation for what’s coming next.

  • http://www.estrategiasdemarketingonline.com Curso de Marketing

    Great post Chris! I think your list is great, but I would also add two services in the “Get your home base seen” point, that I think are going to be very important for local business in a very short time:

    Foursquare
    Gowalla

    What do you think?

    • http://chrisbrogan.com Chris Brogan

      I’m not yet sold on location-based businesses. I think that listing them isn’t a bad thing, but I’ve yet to make them work very successfully beyond really basic marketing, so I didn’t want to recommend them here.

      You’re right to mention them.

    • http://chrisbrogan.com Chris Brogan

      I’m not yet sold on location-based businesses. I think that listing them isn’t a bad thing, but I’ve yet to make them work very successfully beyond really basic marketing, so I didn’t want to recommend them here.

      You’re right to mention them.

  • Marie

    Great advice for getting the basic foundation in order and motivated toward a productive start!

    You’ve brought a sense of calm + action to a process that only this morning, seemed like a chaotic weave of options. = I’m now excited about my decision to move forward from an outdated website, to a fresh and innovation-friendly WordPress model…thanks for sharing. :)

  • Thomashasch

    When choosing a WordPress theme I found that many themes have the blog page as homepage. That’s great for bloggers – but not for a Business. Yes granted that some themes allow you to set a static page as homepage. But look for themes that are designed for Smallbusiness owners. I also found that a lot of free themes don’t offer any support for WordPress-Newbies. Buying a Premium Theme for a few $ like Expand2Web offers gives you access to the developer for free support and help.

  • http://twitter.com/CRRTravel1 Tom Ranieri

    Sometimes as the small business guy you think it all might be too much. But after the post about breaking it up in blocks and now the simplicity of this I have to say this post made me think of a little quote from Dumb & Dumber “so your telling me theres a chance?” Excellent info and good reminder to have a solid foundation before going full throttle. You could have saved me $300 bucks at Barnes in Nobles on Social Media Books if I just read this post first. Thanks for keeping it simple.

  • http://chrisbrogan.com Chris Brogan

    I’m always here to help, Tom. I’m glad this worked for you. So very sorry about the $300.

  • http://chrisbrogan.com Chris Brogan

    Happy to be helpful, Marie.

  • http://chrisbrogan.com Chris Brogan

    I agree. Studiopress.com has themes like Agency that start at a main page instead of a blog. I’ve never tried Expand2Web, but I bet it’s similar and cool. Thanks, Thomas.

  • http://chrisbrogan.com Chris Brogan

    Believe me, nothing I ever tell you here on this blog will be the super advanced. I charge for that. But you’ll find bits you might have skipped or forgotten about for a while. That’s what I show you here. : )

  • http://chrisbrogan.com Chris Brogan

    Great news, Scott! This is what we want to hear. : )

  • http://www.hware.com Brenda Horton

    Thanks Chris! You continue to inspire me with all that you do.

  • http://chrisbrogan.com Chris Brogan

    Which kind of database? Just contacts? I like Batchbook.com (I’ve got a free account from them, as a way of disclosure).

    If you mean database like something meaty, then you can use any number of free SQL database softwares and several non-structured language softwawre.

    Can you explain more?

  • http://chrisbrogan.com Chris Brogan

    Don’t be sorry. Resources are great things. : )

  • http://chrisbrogan.com Chris Brogan

    Very happy to help. : )

  • http://chrisbrogan.com Chris Brogan

    That’s just it. I didn’t write this for the folks who know how to do it. I wrote it so that people who didn’t would have a decent starting point.

  • http://chrisbrogan.com Chris Brogan

    I’m not disagreeing, but why would google discourage it *and* offer a link right to the part where you can list? Meaning, if they don’t want you to do it, why do they make tools to do it simply? Again, not really disagreeing, just asking you.

  • http://chrisbrogan.com Chris Brogan

    Thumbtack.com and GannettLocal.com are some really easy starting points. Beyond that, if you google around for “local seo” on blogsearch.google.com , you’ll find a bunch.

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