Comments on: Ideas for Hotels and Hospitality http://www.chrisbrogan.com/ideas-for-hotels-and-hospitality/ Learn How Human Business Works - Beyond Social Media Fri, 10 Feb 2012 14:24:09 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Emma181111 http://www.chrisbrogan.com/ideas-for-hotels-and-hospitality/comment-page-1/#comment-324489 Emma181111 Tue, 22 Nov 2011 12:50:00 +0000 http://www.chrisbrogan.com/?p=4227#comment-324489 no risk no gain, definitely agree you need to be a leader to get some where , even if it is risky, I think one of the reasons is that some of the customer preferences may be difficult and also expensive to implement , no risk no gain, definitely agree you need to be a leader to get some where , even if it is risky, I think one of the reasons is that some of the customer preferences may be difficult and also expensive to implement ,

]]> By: Emma http://www.chrisbrogan.com/ideas-for-hotels-and-hospitality/comment-page-1/#comment-324488 Emma Tue, 22 Nov 2011 12:45:00 +0000 http://www.chrisbrogan.com/?p=4227#comment-324488 definitely agree with this comment im currently a hospitality management student , and i agree with this totally you need to be different to have a competitive advantage otherwise your going to just be like the rest and customers see all the hotels being the same , hence price is the ultimate factor that they actually use instead of a choice criteria such as a family dedicated restaurant with child friendly features etc. definitely agree with this comment im currently a hospitality management student , and i agree with this totally you need to be different to have a competitive advantage otherwise your going to just be like the rest and customers see all the hotels being the same , hence price is the ultimate factor that they actually use instead of a choice criteria such as a family dedicated restaurant with child friendly features etc.

]]> By: Alice Jones http://www.chrisbrogan.com/ideas-for-hotels-and-hospitality/comment-page-2/#comment-322108 Alice Jones Fri, 14 Oct 2011 18:40:00 +0000 http://www.chrisbrogan.com/?p=4227#comment-322108 The challenge is typically compounded by the need for front-loaded capital expenditures to support the higher level of service and product delivery. Hotel CapEx is normally prioritized by life safety / regulatory mandates, followed by cost reduction initiatives, then revenue / margin enhancement projects and finally, incremental guest satisfaction programs.  <a href="http://f-ckbuddy.com"Fuck Buddy</a> The challenge is typically compounded by the need for front-loaded capital expenditures to support the higher level of service and product delivery. Hotel CapEx is normally prioritized by life safety / regulatory mandates, followed by cost reduction initiatives, then revenue / margin enhancement projects and finally, incremental guest satisfaction programs. 

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]]> By: Anonymous http://www.chrisbrogan.com/ideas-for-hotels-and-hospitality/comment-page-2/#comment-316446 Anonymous Fri, 05 Aug 2011 19:33:00 +0000 http://www.chrisbrogan.com/?p=4227#comment-316446 A lot of this could be aggregate online over time and again they'd accept to apply a bit added chump casework as cartage boarded the even to accomplish it happen. They'd accept to amount out how to accomplish it quick so that the flight times backward on track. <a href="http://www.hotgirlshub.com/" rel="nofollow">adult video chat</a> A lot of this could be aggregate online over time and again they’d accept to apply a bit added chump casework as cartage boarded the even to accomplish it happen. They’d accept to amount out how to accomplish it quick so that the flight times backward on track.

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]]> By: Sfaliatel Sfaliatel http://www.chrisbrogan.com/ideas-for-hotels-and-hospitality/comment-page-2/#comment-314419 Sfaliatel Sfaliatel Fri, 15 Jul 2011 18:24:00 +0000 http://www.chrisbrogan.com/?p=4227#comment-314419 You accept a report made a breakthrough that would perform if they were abundant implemented by hotels. You accept a report made a breakthrough that would perform if they were abundant implemented by hotels.

]]> By: HotelGM http://www.chrisbrogan.com/ideas-for-hotels-and-hospitality/comment-page-2/#comment-295115 HotelGM Thu, 06 Jan 2011 18:20:00 +0000 http://www.chrisbrogan.com/?p=4227#comment-295115 Hello, lots of good discussion here, let me provide a word from the hotelier side. Your requests and ideas are not uncommon or outlandish at all. It was actually pretty common place years ago to get this type of personalized service. Hotels use to cater to your request when it was a person to person business. Travel agents would listen to all your requests and search for a hotel/airline that would accomodate them for the best value. The hotels had larger staffs to accomodate these personal touches like conceirge service, baggage handing, valet, etc... Now as technology advances corner store travel agents are being replaced by online websites like priceline, hotwire, orbitz etc... These sites push low low rates not value, this is causing hotels to strip services and features to be able to compete in this price sensitive market. Over the years these site have been growing by leaps and bounds due to travelers looking for the best deal not the best service. Quite often these sites will knowingly book a room at a hotel for you that does not meet your requests. They now get your money and leave the hotel to deal with an upset traveler that was mislead by the website not the hotel itself. Hotel chains are now starting to design their hotels based this new breed of travelers by making the hotels all cookiecutter clones of one another. They are all set up this way to provide a "consistent guest experience" from one hotel to another wich in lamens terms means cost effective. I guess to sum up my points is that hotels have lost the "service industry" mentality because guest like you that are willing to pay alittle more for personalized service are becoming fewer and more uncommon each day. Hello, lots of good discussion here, let me provide a word from the hotelier side. Your requests and ideas are not uncommon or outlandish at all. It was actually pretty common place years ago to get this type of personalized service. Hotels use to cater to your request when it was a person to person business. Travel agents would listen to all your requests and search for a hotel/airline that would accomodate them for the best value. The hotels had larger staffs to accomodate these personal touches like conceirge service, baggage handing, valet, etc… Now as technology advances corner store travel agents are being replaced by online websites like priceline, hotwire, orbitz etc… These sites push low low rates not value, this is causing hotels to strip services and features to be able to compete in this price sensitive market. Over the years these site have been growing by leaps and bounds due to travelers looking for the best deal not the best service. Quite often these sites will knowingly book a room at a hotel for you that does not meet your requests. They now get your money and leave the hotel to deal with an upset traveler that was mislead by the website not the hotel itself. Hotel chains are now starting to design their hotels based this new breed of travelers by making the hotels all cookiecutter clones of one another. They are all set up this way to provide a “consistent guest experience” from one hotel to another wich in lamens terms means cost effective. I guess to sum up my points is that hotels have lost the “service industry” mentality because guest like you that are willing to pay alittle more for personalized service are becoming fewer and more uncommon each day.

]]> By: career ideas http://www.chrisbrogan.com/ideas-for-hotels-and-hospitality/comment-page-2/#comment-294720 career ideas Wed, 05 Jan 2011 06:26:00 +0000 http://www.chrisbrogan.com/?p=4227#comment-294720 please share it please share it

]]> By: Ronnie Sparks http://www.chrisbrogan.com/ideas-for-hotels-and-hospitality/comment-page-2/#comment-286216 Ronnie Sparks Sun, 21 Nov 2010 19:43:00 +0000 http://www.chrisbrogan.com/?p=4227#comment-286216 I have a great idea for a hotel chain or brand.... I have a great idea for a hotel chain or brand….

]]> By: www.smartcomm.co.uk http://www.chrisbrogan.com/ideas-for-hotels-and-hospitality/comment-page-2/#comment-227156 www.smartcomm.co.uk Wed, 25 Aug 2010 16:45:00 +0000 http://www.chrisbrogan.com/?p=4227#comment-227156 i think they should offer more courses in service marketing in business schools so that HoReCa industry flourishes! i think they should offer more courses in service marketing in business schools so that HoReCa industry flourishes!

]]> By: Anonymous http://www.chrisbrogan.com/ideas-for-hotels-and-hospitality/comment-page-2/#comment-225370 Anonymous Thu, 19 Aug 2010 17:48:00 +0000 http://www.chrisbrogan.com/?p=4227#comment-225370 You have some excellent ideas that would make a great improvement if they were implemented by the hotels. When it comes to loyal customer cards, there are several <a href="http://www.expedia.com.au/London-Hotels.d178279.Travel-Guide-Hotels" rel=follow>London Hotels</a> that do just that: store all your personal details on a customer card and they swipe that in front of an IR reader and you only need to sign for the bill, and you're already checked in. You have some excellent ideas that would make a great improvement if they were implemented by the hotels. When it comes to loyal customer cards, there are several London Hotels that do just that: store all your personal details on a customer card and they swipe that in front of an IR reader and you only need to sign for the bill, and you’re already checked in.

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