Comments on: Ideas for Hotels and Hospitality

By: Floor Lamps Are Really Easy to Find on the Web, Just Make Sure That You Do Some Research Beforehand

Tue, 08 Dec 2009 14:09:48 +0000

[...] Ideas for Hotels and Hospitality [...]

By: Isis

Isis — Fri, 02 Oct 2009 21:21:11 +0000

Great post, Chris.Very thought provoking.Thanks for sharing.

By: Isis

Isis — Fri, 02 Oct 2009 16:21:11 +0000

Great post, Chris.Very thought provoking.Thanks for sharing.

By: Three Ways to Create Loyal Customers | CA Communications Consultants Blog

Three Ways to Create Loyal Customers | CA Communications Consultants Blog — Fri, 04 Sep 2009 15:37:21 +0000

[...] just stumbled on this old Chris Brogan post where he waxes on about Ideas for Hotels and Hospitality, which got us thinking about ways in which we, and our clients, could better serve their customers [...]

By: How NOT To Recruit Me — 1918 Internet Services

How NOT To Recruit Me — 1918 Internet Services — Tue, 01 Sep 2009 16:54:10 +0000

[...] That’s a feeling everyone likes. I’ve been thinking more about this since seeing Chris Brogan’s post on how hotels could be better for him. If a firm treated me like that, why would I ever talk to another recruiter? I would certainly tell [...]

By: Puneet

Puneet — Wed, 19 Aug 2009 18:08:22 +0000

Finding a good hotel at a competitive price is difficult in the UK. Good hotels charge over the top prices, and the less you pay, the more you regret not paying more. It's a viscious cycle!

By: tegbrar

tegbrar — Tue, 18 Aug 2009 23:12:16 +0000

Chris great post, very thought provoking and forward thinking for the hospitality industry. Guest preferences are key to providing exceptional experiences in the hospitality industry and hotels can do so much more with technology in this area. Having said that, our industry is not the best known for embracing innovation, unless forced to do so. I am happy that you are bringing this discussion to the forefront.
Teg Brar

By: Hotel Design Should Influence Hospital Architecture : Sensing Architecture by Maria Lorena Lehman

Mon, 17 Aug 2009 10:03:28 +0000

[...] Brogan, a social media expert, describes his ideas in this post: Ideas for Hotels and Hospitality. He merges his knowledge of social networking with making efficient use of time during his hotel [...]

By: frank barry

frank barry — Sun, 16 Aug 2009 15:41:35 +0000

Airlines could easily pick up on some of this (This could apply in many places (as you know)). When I fly do I want wifi, do I want business class, do I like isle or window, do I drink, do I like a pillow/blanket, what type of meal do I usually order, etc...

A lot of this could be gathered online over time and then they'd have to employ a bit more customer services as passengers boarded the plane to make it happen. They'd have to figure out how to make it quick so that the flight times stayed on track.

Lot's of opportunity to make flying a bit more pleasant.

By: Mike's Life

Mike's Life — Sat, 15 Aug 2009 11:42:10 +0000

Mike’s Life POW 15th August 2009…

Here are my posts of the week from around the web. As always my choice alone and with reasons. Should I be reading your blog? Let me know in comments and I will!

Sit back and be patient

By Herbert on Jobless Joes

I only discovered Herbert recently, …