Living In Google Wave

Google Wave I’m sending more and more collaboration tasks and conversations to Google Wave. I use it in place of the phone for a very simple reason: I’m not on the ground and in people’s time zones often enough to make the phone convenient. But further, it allows us both to see the conversation and refer to it as we move along. It allows newcomers to get caught up simply without us wasting time rehashing. It allows me to work while you sleep.

I’m not using many of the frilly plugins. I’m just using it for conversations.

One trick we do a lot: put the “good” or “clean” stuff at the top of the wave, and then use the bottom part for the conversation. Then, we can run up to the top, edit the “good” part, and keep that as the master copy.

Things I wish it had: groups for contacts, so that I could ping the HBW group in one shot; Export to DOC/PDF so I could send the “good” Wave to people not in the wave; sidebar chat, so that we could see our chatter in the upper right but dump it below, while looking at the “good” part of the wave.

But I’m not pushing it. In fact, I’m keeping these notes more for people thinking on innovating on Wave, so that they can see how users are doing things with it, and so they can adapt and advance their product ideas accordingly.

What I’m NOT doing is just waving to wave, or chit-chatting. I appreciate that people are interesting in just kicking the tires, but I’m not really available for that. I’m using it for projects and plans right now, but much less interested in general chat.

That said, I have an idea for a paid “Wave-only” event some time in the near future. Stay tuned. : )

For me, Wave has become my go to place to think, to share, to coalesce, to make projects happen. In fact, when I look at my online ecosystem, here’s what I do where:

  • Facebook: connect with friends and family.
  • LinkedIn: share professional networks.
  • Twitter: communicate in real time, and find the new good stuff.
  • Google Wave: work on the future.
  • Blog: think and muse and share and publish.

It’s tucked in there nicely.

What about you? Are you there yet? Are you finding much value yet? What are you collaborating on? What matters next?

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  • http://twitter.com/gwavernet GWaver

    I'm with you in all points. Unfortunately, my collegues are not yet convinced as I am, so a real, professional day-to-day usage is not possible for me right now.
    I work hard to achieve that as soon as possible, though.
    Thanks for your insight in your google wave usage habits.

  • http://marktzk.com/ Mark Tosczak

    Thanks Chris. I've struggled a little to figure out what Google Wave is good for (perhaps a function of not enough of my networking having access yet). This helps me see where it might fit in with my other social media activities. Guess I need to get back to it and see which of my projects we might be able to collaborate on via Wave.

  • http://businessonpurpose.co.uk/ Andy

    Hi Chris
    I have been using Wave myself although I do find it hard to keep waves going and sorting info in them. I haven't found a way to notify people when I have updated a wave or created a new one and invited them.

    Most of all I would like a way of moving good stuff to the top. As you say you copy and paste the good stuff. We need an 'add to top' or something so it is easier than copying and pasting.

    Like you, I find that although it is a bit quirky it is a useful tool.

  • roywells

    I was able to get an invitation to the Wave, after reading one of your previous Blogs (which was quite convincing by the way). Do you have any idea when Google will open it up more? I would like to get my team involved but have not seen any opportunities to have them be invited? To be honest, I have not checked in the past few weeks, so I may be missing something. Thanks.

  • http://www.du4webtech.com Pre Priyadarshane

    I utilize Wave for project collaboration also. The only shortfall I've seen is that some clients that I work with do not have Wave accounts yet. I agree with the versatility of Wave that enables you work in different times and yet carry on a clear consistent conversation and work-flow. A BlackBerry app for Wave would be a nice addition for me.

  • http://www.vmrcommunications.com Hugh Macken

    Chris, I've not used Wave yet very much yet myself and I like what you are saying about using it for planning future projects. I've got a project coming up that's due in a month and I am going to give it a whirl for that. Also, my understanding was that google was hoping developers would jump in and create useful apps to make Wave more useful, kind of similar to how Seesmic or Hootsuite were created to help make twitter more useful and user friendly. Are you aware of any useful Wave based apps? I'm curious. Thanks again for another great post.

  • http://subject2.com Nick Johnson

    I'm with GWaver that I'm with ya as well, just need to get my colleagues on board. They're stuck in in the 90's and it's a little frustrating when I see the value(s) of using Wave more often for more functions

  • cgreen23

    This is exactly how we're coming to use Wave: a great tool for collaboration.
    We too have quickly come to the conclusion that chit-chat on Wave is a wave-killer. It works better as a highly-enhanced message board.
    I'm still struggling to find the right way to integrate task management in all my online systems.
    Your comment about keeping the good stuff at the top is very valuable, thanks.
    I look forward to better integrated document handling as well.

  • http://elizabethpottsweinstein.com ElizabethPW

    I just started using Google Wave to collaborate on a project (a live event for 2010), love the idea of keeping our master notes & our conversation in one place that's archived, instead a zillion emails/skypes/DMs/texts. I also have my own feature wish list, but hey, it's in (actual) beta.

    But one thing I don't like, is I feel this is another place for people to get rejected. I have people who want to friend (or whatever it is called) my on google wave, and I'm not open there, I don't want people chatting w/ me there (that's what twitter is for). I hate saying no.

  • http://chrisbrogan.com Chris Brogan

    Very good point, about not wanting to disappoint. Guess I'll be doing some of that myself.

  • http://kengaylord.wordpress.com/ kengaylord

    I agree totally with the post. I have tried to use it to replace my email for personal contact, but my friends do not want to use it. I think that for Wave to be successful it will need to be in the corporate world.

    However, I think that it could definitely stand some improved integration, specifically with email (or just Gmail or Outlook). Some sort of notifier would definitely be valuable.

  • http://getyourinfusion.com/ Russell Tripp

    Chris – I've been using Wave for project management for a while now. Big advantage to me is keeping everything all in one place, unlike email – and I use Gmail, which arguably has the best search functions for finding all the stuff you need of any email system out there. The point is, in a wave, I don't have to search for anything – it's all there – documents, images, code files, notes, questions, answers – everything. As someone described it to me – email takes stuff to people, Wave brings people to stuff. It's actually pretty frustrating when I can't use Wave for a particular project because the people involved aren't there or just won't use it for whatever reason – because I've seen how well it works when I do use it. Of course, there are some things missing in the preview that need to be there for all my biz contacts to coordinate via wave – the biggest (and this has been mentioned, discussed, griped about, etc. countless times) – is an access control system. For real, serious business use we absolutely need some kind of granular access control, but – yes, I'm there – I use Wave every day – and unlike you, I actually do use a lot of bots and extensions because I've found a number of them that make my tasks there easier. Happy waving!

  • graemefraser

    I am struggling with it to be honest. I do genuinally see the benefits of it, however, using it day to day is impractical as so many colleagues are not seeing it the same way as you or I perhaps do. So, to date I have not actually used it for any real gain. Perhaps I am looking at it from the wrong angle. who knows?

  • avilbeckford

    Hi Chrism

    I respect you and you are singing the praises of Google Wave so now I have to see what the hoopla is about, I got an invite a few months ago and while I was going through the tutorial I got distracted and never went back to finish it. I edit a newsletter for a global organization and have to get signoff from people in different times zones. Perhaps I should suggest using Google Wave.

    Thank you for talking about how Google Wave is helping you in your work, it's the kick in the pants that I need.

    Avil Beckford

  • http://www.nomadcouch.com/ Juha Liikala

    Until just recently, I've been just kicking the tires and chit-chatting with my friends there. This month, for the first time I've started to use waves in my personal projects, blog interview collaborations and such. I like the way things are now shaping up so I'm probably going to do a lot more “waving” in the near future. Lately, I've been experimenting 6 rounds “video chat experience” while collaborating on a document. It's quite fun, but I guess you could just easily use Skype or such and do the same.

    What comes to the online ecosystem, my means of using those medias are pretty much like what you describe. On the Facebook's part, usage have started to change from strictly personal to both, business and personal. I've now started to accept friend requests from business contacts in addition to the personal ones. I'm quite strict on this though. I must have either met the person irl, talked with him/her on the web or something similar. And I also make adjustments on the things those contacts will see. But anyway, the border between personal and professional has definately started to blur there.

    Hope more people start using GWave soon! There's still only a handful of people out there I collaborate with. Until then, G' Waving to everyone!

  • http://changememe.com/ Louise McGregor

    I'm having a “critical mass” issue with it, partly because I'm in Europe and it seems that fewer people have it here. It will never make it inside our corporate systems so I'm playing with it to see if it might offer the collaboration for thinking outside work that I miss in blogging (unless the comments really get going) or twitter.

  • mikecharbonneau

    I'm using it within my company as a collaboration tool as well and other than it being a little laggy, I'm quite pleased with the experience. So much so, I'm trying to implement it with a group of people in a not-for-profit model that I'm involved in. I haven't tried your “good/clean” approach but it sounds interesting; I'll have to look into that.

  • http://johnhaydon.com John Haydon

    I'm using Google Wave pretty much the same way.

  • http://frontofficebox.com stevensreeves

    I'm trying to do exactly the same with Wave. To my mind this is by far the best way for group collaboration available. Unfortunately I can't get anybody else to agree – they won't use it.

    Two reasons I think 1) no notifications so it relies on people logging in and 2) poor user experience – how to use it isn't obvious and it looks messy.

    My colleagues, admittedly late adopters, prefer email :-(

  • http://twitter.com/mckra1g mckra1g

    I like how you've broken out the sm tools for their various functions in your toolkit. Especially because we benefit from your blogging/percolating. ;)

    As for functionality in Google Wave, I'm encountering similar frustrations as Steven (prev comment). Not enough of my immediate contemporaries are using Wave, and so I haven't been able to take it out on the road and put it through its paces.

    In theory, I love its role as a collaboration tool, designed for the realities of a global conversation.

  • http://twitter.com/beanfair Bean Fairbanks

    Thanks for sharing your “online ecosystem”. I find it fascinating to discuss how people are organizing these different tools to match their own style and needs. It gives me new ideas to refine my own systems.
    Although I have had my Google invite for awhile I haven't used it because no one else in my project circles is using it nor have any desire to give it a try. I am not effective in convincing them to join with me because I don't have the experience with the tool. I am encountering a lot of “new, shiny tool” fatigue. I am curious if you have as well?

  • http://twitter.com/ajbraun ajbraun

    I think Wave is perfect the way you are using it, however it is not ready for those of us with in the corporate environment because I do not trust the security for confidential corporate information

  • http://twitter.com/beanfair Bean Fairbanks

    There is the “disappoint” factor but what I am getting from your comment is that dispersion of energy. I need to consolidate my “work” time. Conversation is important but if it is a free for all in all of my networks I wouldn't get anything done. Yesterday I logged in to Skype for a meeting and five others wanted my attention to “chat”. I finally had to go invisible so I could focus on my meeting. I bet that is happening more and more in this connected and “always on” world.

  • michelechollow

    Thanks for again making a somewhat complicated topic simple. I just signed on with google wave, and am learning how to use it. I use LI, Twitter, and FB in the same manners as you. I also blog about animals because I'm passionate about them.

  • http://twitter.com/beanfair Bean Fairbanks

    Interesting. I am not in the corporate world, I work with individuals, small businesses and small non-profits and they are overwhelmed by the idea of learning and managing a new tool. I can see how it would be more attractive to the corporate world.

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  • http://www.shop78.blogspot.com/ BlogTech

    Still I have no idea about google wave,anyway a goodpost of waht you do with that.

  • terryeast

    Wave has not impacted my community… in fact, most of us evidentally aren't cool enough to have been invited. I am curious and would love to explore how it works… but I guess I am destined to wait for the general release or remain in Microsoft Sharepoint (which sounds like it does a lot of what is currently missing in Wave… but I don't know for sure).

  • Chris D.

    Wave has become my medium for collaborative idea generation/development. It requires some education of the participants, mainly in how to utilize threading. But once information is shared in logical lines Wave is really handy because you can comment directly to those specific lines and comments in a much more useful way – this is really helpful in being creative, it almost acts like a “mind map” allowing new threads to sprout. But again, this takes an understanding of the community to enter and respond in that manner.

    The problem I anticipate is getting information *out* of Wave in a meaningful way. That might be easily resolved if it's an open platform. But I'd like to be able to direct information in ways that are relevant: opening images in editing suites, directing text to the appropriate programs, etc.

  • http://gregcryns.blogspot.com/ greg cryns

    Chris,

    Where is a good tutorial on Google Wave? After reading your post I can see its potential now.

  • http://twitter.com/pnstlion Gabe Young

    Personally, I love Google Wave. The problem is that I'm not sure if the world is ready for it. Its innovative features can't even be leveraged since so many people are stuck in the comfort zone of the archaic email system we've all grown to love.

    Like many great things, perhaps Google Wave is just slightly ahead of its time. Meanwhile, I'll wait patiently while people start to hop on this wagon so I can really tap the crazy power it has.

  • http://www.katebrodock.com Kate Brodock

    Chris –

    As for your suggestions, I agree with your point about having a “distribution” list option. I was going back and forth between Google Wave and Google Groups for a Think-Tank-of-Friends/Colleagues type of thing that we could use on an ongoing basis, but one of the clinchers to why I stuck with groups was that I wanted to make it as easy as possible for about 20 people to send a communication in different streams.

    Note: you can use a Google Group in a Wave, but it's an extra step, you know? Personally, I also had a few people on the list that weren't as tech savvy as some others, and didn't want them to drop off because they weren't early adopters.. it was more important to me to have them on there.

    I'm still really interested in finding new ways to use Wave, but as you said, I don't want to Wave just to Wave. It's got to serve the purpose and goals I want to achieve.

    Let me know if you'd ever like to experiment on Wave and let the creative juices flow, and regardless, hope you're well and good luck with Waving :-) Thanks, as always, for the input.

    Cheers,
    Kate

  • http://twitter.com/mmyerspalio Mike Myers

    Chris–

    I've been playing with wave of late more too. On one level, I find it clunky. On another, very helpful. Question for you – any idea on a good iPhone app to access Wave? The ones in the store have very sketchy reviews. Any thoughts would be appreciated.

  • noelle01520

    I like the way you break down where different social media apps fit into your life. I'm just getting started with wave (my biggest problem right now is getting co-conspirators to sign on). Thanks for the advice on how to organize a wave – I am going to pass it on. It makes a lot more sense if you have a system for how to use it rather than just a free-for-all of people saying stuff.

  • http://twtrcoach.com TwtrCoach

    Hi Chris.

    I just recently started to digg a little more into Wave.

    And you put it in really interesting perspective here. Where Google Wave is the work of the future. And here you primarily focus on your projects and plans. Maybe Google Wave will be great platform for Social Media JV collaborations.

    At the moment I provide invites to my Facebook fan page members only. Learning how to utilize Google Wave is a project itself. But I know you are a game player Chris, so I will work on figure out what your next move will be.

    Cheers.. Are

  • mwlm07

    Between Wave & Reader I'm not sure how to thank google. Google, if you're listening, you are invited to my wedding.

  • http://www.rockandrollmama.com rockandrollmama

    I'm definitely into it more this month than last. I used some of my invites to lure collaborators from different projects I was working on, and it's much more interesting now that it's populated.

    I'm using it to replace Skype, as the immediacy of that medium led to frequent and bloody firefights in large groups. Wave, though also immediate, seems to have less of us “hanging out” on it waiting for a response. So it leads to more thoughtful responses that are less unwieldy than email.

  • http://kengaylord.wordpress.com/ kengaylord

    I guess by “corporate world” I meant to say business community. For the purposes of business planning and long term projects it is a wonderful solution, but I do not often play in that space. For my purposes Wave does not seem very practical if I have to cajole my friends and family into using it.

  • http://www.googlingsocial.com IamChrisLang

    What ever you do with Gwave, it will save you time and time is money.

    It can be just like Facebook, think of it like your FB wall but instead of each wave going to your ENTIRE freinds list you can select them.

    I was thinking about what I would call Gwave, but as you explained it just now, it is what you want to use it for. I am just glad to see you like it and understand that.

    Most bloggers are so stupid and short sighted that they are writing negative reviews because they don't know what else to write. They all sound the same too, you know what I mean…. I was surprised though Scoble hated it, as much as he has loved Google sharing features in the past.

    The bottom line on Gwave is this:

    Remember that Gwave pulls from Gmail / Contacts, it is not it's own list. Contacts supports groups / naming / list segregation. I expect Gwave to soon.

    If not will be writing the gadget to do so in February.

  • http://twitter.com/tamadear Tamsen McMahon (@tamadear)

    One of the most interesting side benefits of working in Wave has been watching people think. There's no other communication medium I can think of where (if multiple people are in the Wave simultaneously) you can watch as people type…you can watch as the ideas come and go, as people self-edit, as people offer and respond.

    It's a little harrowing, frankly, when you're the one typing. I'm so used to having what I “publish,” whether by blog post, email, or even text message and IM, be a complete–and edited!–thought, that having people see the contortions I often put my ideas through has been a fascinating experiment in vulnerability.

    On a more macro level, Wave does the same thing as a group thinks collaboratively. You can watch the core ideas develop (and keep them clear, particularly when folks agree to and follow the “clean blip” approach you advocate)…as well as see the red herrings take things off track.

    Since Wave's “replay” feature means no content is every truly lost, I think there's a lot of potential in being more aggressive about cleaning out chats once they've run their course….

  • http://twitter.com/writeonglass Glass

    I was just tweeting about Wave yesterday. I've had it for a couple of months now, but I rarely, if ever, use it. It seems like it's a better collaborative tool than a chatting platform. I guess this gives me the push I need to start collaborating more! Thanks for sharing your opinion about Wave.

  • http://www.yukiba.com/ Travel

    I think wave is great to send messages through, works effective and fast

  • http://www.createyourgreatlife.wordpress.com/ DeAnna Lynn

    This article was AMAZING! SO good that it made my top pick's this week on Wednesday Wisdoms! Check it out:

    http://createyourgreatlife.wordpress.com/2010/0

    My Best,
    DeAnna

  • leehales

    Thanks Chris

    I've been wondering how to best use Google Wave. After reading this I'm now going to trial project collaboration first internally and then with external clients. I like the benefits of multiple party conversations and all the information being retained for future reference by all parties. This should certainly help ensure everyone is on the same page. Now just to get all the parties on the wave!

  • http://www.ivanwalsh.com Ivan Walsh

    to fast track the doc review process

  • http://jasonkeath.com jakrose

    If this is the only thing you are using Wave for, is it really any better than a shared Google Doc?

  • vks

    Thank you for your post.

    I have visited a nice tutorial about google wave here http://freshnewz.co.cc/

  • http://moviestarentrepreneur.com Marshall Wayne

    I have to more fully get a handle on how I should use Google Wave. I still don't have a good flow going with it.

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