Pursue the Goal Not the Method

finish line In the back of a town car hired to take me to the Kansas City International airport, talking to Jeff, a driver with two kids, self-proclaimed ADD, and a history of quitting rote sales jobs every few months, I realized something of importance to the story of what’s brought me to this place: I am a seeker of the goal, not the method. Now, to unpack.

The Method Is What We’re Taught to Pursue

We learn our times tables. We learn the 50 states (in the US, at least). We are taught all these rules, these patterns, these systems, these methods. Musicians learn their scales. Painters copy the Masters. Copy. Learn. Make patterns.

Repetition. Finding grooves. Fitting into our assembly lines. Aligning to the way we understand how to measure.

Method. The process by which we get somewhere. Kempo karate is a method of fighting. Kicking the other guy’s ass is the goal.

You see this, right?

“New” is Rarely a Byproduct of Repetition

Except when it is. iPod was a whole new way of framing the music story: 1000 songs (not megabytes and gigabytes). iTunes store not just an orphaned player. Wheel and single button, not a slew of buttons.

And the Nano is the baby of the original, but the iPhone is nothing like the original, except they removed the wheel and left only one button. New. Again.

Now, repetition isn’t the only facet of method, and method isn’t bad. I need to be clear about that. But focusing on perfecting one’s method isn’t as useful as focusing on solving for the goal.

Pursue the Goal, Not the Method

I addressed the International Association of Business Communicators at the Uptown Theater in Kansas City, a painted lady teetering between demolition and emotional buttressing. The room was, as it always is, filled with that mix of the converted, the confused, the naysayers, the proof (that it all works), and me. Me, the street preacher, the jester, the irreverent, the addle-brained and yet target-minded sayer of what everyone swears they already know and blogs that they’ve seen it all before. Common sense. Be human. Be real.

I imagine some of them at their desk today, looking at their monitor, digging into their email, looking at their stats, settling back into the warm cottony folds of what they know how to do, what they were taught to do, what they practiced and repeated and did again and again. Trenchwork, some of it. And some of them are damned pleased and okay to be pleased by performing it.

But some of my people, some of those who saw something, felt the sparkle, caught a whiff of what I’m cooking, they got what I was saying. Old roads have precious little to do with new paths. What came before doesn’t have to explain what should be done next. We don’t have to repeat repeat repeat repeat.

I read once that every cell in our body completely recycles every four days. Perhaps I have it wrong, but when I think of that, I’m caught. I wonder why my scar from cutting my left ring finger while pulling a fern out of the ground during a Boy Scout survival weekend still persists. I wonder why I still have cowlicks in my hair. If every cell is new again, why can’t I be someone else every four days? But this is a side thought. This is a distraction for you to ponder. Scientists need not apply: I’m a disciple of accepting mystery instead of seeking truth. (Delusional, maybe, but pleasantly surprised? Yes.)

Methods change. It’s not that you shouldn’t learn methods, but rather that you should be ready to switch methods by facing the goals.

And Here At the End, The Goal

You will do so much more with your pursuits should you become a pursuer of the goal, and not a student of the method. Okay, SOME of you will. Others, you need the repetition, the ritual, the comfort. That is so very okay. Religion is all that. Okay, most religion is all that. Most religion is the method.

Seek the goal. The goal is equipping people. The goal is satisfying need. The goal is seeking to better others. The goal is to provide. The goal is to make everything work better.

See how that works? Think about your goals. Think about your company’s goals. What if you threw out EVERY method you were using before this very moment? The goals would still be there.

What if you left email behind and used ONLY voice? Could you still reach your goal? What if I stopped blogging and only sent you emails? What if we all shut our computers off? (Not sure we could ever get that genie back into the bottle.) What if we switched to mobile-centric design?

Goals. Not. Methods.

And you said…

Photo credit Dru Bloomfield

Related posts:

  1. Remember the Root Goal
  2. The Goal is the Interaction
  3. Goal Coach
  4. Wiring Yourself for Success
  5. College Goal Sunday

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  • http://www.healthydonating.com/ Tom

    Great article Chris, it's always useful to step back and get a whole picture when you're stuck repeating your routines.

    Don't know if it is correct with the four days – what I heard is that all cells in the body are replaced in nine years. So, technically, every nine years you are in a completely new frame.

  • lukelatimer

    Great post as usual Chris – to be honest my first reaction when seeing 0 comments was almost to just say FIRST! and move on with my life but that isn't my goal…
    Part of my life is producing music and I've found that often the goal is the method – sometimes I just sit down and try and replicate HOW someone has created a sound or melody. This has translated into other parts of business life with great success, now I love innovating my methods without even having a goal – or is my goal just improving my method (hmmm this could get messy so I'll stop there…)

  • martinkronicle

    What if you're goal is consistency? I'm a trader and I focus on process (method). If I focus on process, I get the desired outcome. That feels good.

    Apple's process is to invent new things that to me appear to be audacious. That is their method and they embrace the failure and the emotions associated with it to propel them forward.

    Smart people don't like to be wrong (they don't like the feelings around failure) so they can make for horrible traders. Creating “new” things as you say takes a special mindset to embrace failure and the feelings that go with the failure and to recognize their positive intentions.

  • desaraev

    Goals are important but it's hard to innovate the strategy behind them without innovating the medium. The more we grow as people it will be interesting to see how far outside the box people can really think. Technology is a mere shadow of what it can be in ten years with the vast resources we have available. I'm excited to see where it will go.

    Whether or not you are primarily a goal pursuer I'm sure you still have methods and it would be interesting if you divuldged more of them.

  • http://twitter.com/Jeffrey_Fass Jeffrey_Fass

    Great post, Chris. Many of us confuse the Method with the Goal.

  • http://twitter.com/brettlegree brettlegree

    That was really, *really* good.

  • http://www.mindstructures.com Annemieke

    I guess it depend if the method is something we are taught or a skill we improved ourself.

    With the first I agree, because in itself it is useless if we never reach the goal.

    But if the method is a skill, we can improve or alter it. Which might make it even more important then the goal.

    Because the method (improved or altered) might be useful for many other goals to come.

  • http://www.andrewgubb.com/ Andrew

    Brilliant point. I'm new to your blog by the way, nice to meet you Chris – I'm Andrew. I love the message – and while it's supposed to be common sense, it so bears repeating… at least for me :)

    Love

    Andrew

  • http://www.ChristopherSPenn.com Christopher S. Penn

    Except when the method is integral to achieving the goal. Kicking the other guy's ass? Yes, kenpo is as good as jujutsu is as good as ninjutsu is as good as krav maga, up to a certain point. But there are very fine points to the method at the deepest levels that will get you more juice for the squeeze – but only if you master the method.

    If you abandon method in pursuit of the goal too often, you risk becoming a dilettante – mediocre at everything, excelling at nothing. If you focus on method to the exclusion of goal, you risk becoming an ivory tower recluse, perfecting method but with nothing to show for your perfection, no results.

    As always, the middle path seems to work best.

  • alisoncreamer

    Chris ,

    The result is what we should all seek. Other wise there is no reason for the journey.
    Okay I have to do this
    “Seek the goal. The goal is equipping people. The goal is satisfying need. The goal is seeking to better others. The goal is to provide. The goal is to make everything work better.”

    In my humble opinion a Church that is following this method IS SEEKING THE RESULT !

  • dawnrobinson

    Love this! As someone who works to help not-for-profits achieve their philanthropic goals this is exactly what my team tells people all the time – tried and true fundraising techniques often have to be re-adjusted to meet the goal.

  • avilbeckford

    Chris,

    Sometimes I am daunted by the volume of comments that you receive and wonder if what I have to say really matters. Anyway, as I was reading the post, I stopped to think about it, and yes I have asked myself the same question you did about the cell regeneration and didn't come up with an answer. Yes, it boggled my mind.

    The goal is important and not the method and that's way when you delegate you tell the person what to do, but not how to do it. Where would innovation take place if everyone did the same thing the same way?

    What I would like to contribute to the conversation is that people should enjoy the journey to the attainment of the goal. Focus is needed yes, but not to the exclusion of other things. Stop and see what is around you, something may click for you and set you on a path to innovation while achieving the goal.

    Avil Beckford http://www.twitter.com/avilbeckford

  • suzyoge

    Love your assessment of the crowd mix in K.C. (and everywhere).

    Sometimes I wonder how you keep up your road show, but being a witness to the few “getting it”, feeling the sparkle and walking out with a renewed sense of direction and purpose is the same reason I keep teaching and trying something new with my students every week:-)

  • thomsinger

    This one was a bit harder to follow than most of your posts, but your point is right on the money.

    I am always amazed with people who tell me they do not set goals. I am big on setting goals each year (and resetting them mid-year)….and just hit a HUGE one on Saturday…. but others just go through life following the flow of what happens to them.

    The people with the highest levels of success do not get there by accident!

    Have a great day.

    thom

  • whitneyhoffman

    Method is developing the skills you need to execute. It's putting the tool box together. The trick is being able to use the tools to improvise and not being afraid to use them in new ways. Every artist knows they can use their brushes, chisels, paints, or code to express themselves in creative ways, once they know how to use them well.
    What I think you're trying to get at here is that you have to be willing to use a screwdriver as a hammer if necessary- to use old tools in new ways and be willing to find a better or faster way, to work with what you have to get you to the next goal, and not to be afraid to reach beyond your comfort zone.
    The big goals need to be articulated so you know where you're going, but the pathways to that goal can be many. It's so important to be able to jump those hurdles, work around the blocks and make sure the roadblocks don't stop your progress forward, but just cause you to think about another way to get to the end point.

  • http://www.mtv.tv/ Jeff Lapointe

    Repetition is the memory of yesterdays attention. A goal is the anticipation of tomorrows attention. How attentive are you today? Know where you are going – but pay attention to the opportunities today – often coincidences, serendipitous moments, bumped into you meetings are far more effective for producing results than only seeing the goal. Don't only cling to your goal – there is a big world out there wanting to help you along the way without being restricted. I like to say – know your direction and be attentive now.

  • http://www.bizplanit.com/blog Scott Pollov

    Chris. Very true. I love what I do – helping entrepreneurs meet their business planning and financing goals – but I am working every day to do it better, different, etc. Have more fun with it. Finding new methods to achieve my goal that improve both my professional and personal life.

  • kylemcguffin

    Goal vs. Method. If you do not have a goal you have nothing. If you have a method but no goal you have nothing. Think about our lives…. everyday we have a choice to follow our routines (easy) or try something different (scary/unknown). As a father we realize that children require routines. It’s a form of stability of knowing what’s next. But Chris you bring up an interesting point. If you have a goal and have it on paper you will achieve your goal by focus and desire. If you have a method to do something but no goal you have nothing…really! Goals must be achievable and methods can me mastered at achieving ones goals…Make it a great day!

  • http://twitter.com/Heintzelmann Thomas Heintzelmann

    Hey Chris! Makes total sense! As of 2:06 CET I’m also a disciple of accepting mystery :-) Great article.

  • matthewneedham

    I understand the military encourage the what, not the how as this allows creativity and the ability to respond to unforseen challenges.

  • claudioalegre

    Method or process Chris, but don't you think there is one regardless? Game plan to achieve the goal and all that…?
    What I took from the post is that you must challenge and experiment on the method to achieve those goals, I don't think there is a shortage of goals out there, but I could be wrong!…Experiment is the word I like better! Stay hungry, challenge tradition and learn faster.
    Didn't know that about the cell in our bodies regenerating every 4 days…Interesting!

  • http://twitter.com/christammiller christammiller

    Some people are method-oriented. Others are goal-oriented. There's room for both of us, but the real danger, I think, is when they each get so wrapped up in what's comfortable *for them* that they start to view the other as a threat to their worldview. That's when method people demand that goals people do everything — everything — methodically, and when goals people dismiss method people as being unintelligent!

  • http://spiralentrepreneurs.com/ Devon White

    Chris,

    I really enjoyed your writing in this post. The style was so pleasurable to read. As far as the goal-versus-the-method thing, we agree. The only difference is in how we say it. Traditionally I've said, people can pay attention to where they're going or how they get there. It's like Heisenberg's Uncertainty principle – you can know where a particle is or it's momentum but not both.

    Best,

    D

  • http://twitter.com/bhartsook Barbara Hartsook

    There's the saying, 'Nothing changes until something changes.'

    A method of sorts is integral to reaching the goal, but must be in a constant state of do it, evaluate it, tweak it.

    Methods are tools, and tools improve over time and with need for something better. But to worship a particular method is to risk getting stuck in the mythical Status Quo… not a fun place to live.

  • http://twitter.com/startupcoach Alain Theriault

    It's about getting lost along the way. When the goal isn't clear, when the purpose isn't strong, we start second guessing any method, than we start looking for a new one and spiral out from there. Reminds me of “The stronger the WHY, the easier the HOW”.

    It's one step further than the classic, “start with the end in mind”. It's “keep the end in mind, all the time” ;-)

    Thanks Chris.

  • http://www.facebook.com/brucerbrown Bruce Brown

    Focus on the “What”, not the “How”! That's another way of stating your point, Chris and absolutely spot on. Lots of parallels are easy to find, like a race car driver focusing on the turn apex instead of every foot of the road, or an athlete focusing only on the goal rather than the sidelines, but particularly in business, if you focus on What you want to accomplish or achieve and give up at least a little on exactly How you'll get it done, you can be open to all types of unexpected assistance and opportunities.

  • brettandrews

    In property/casualty insurance sales, what I struggle with is the overriding goal. When I sit down to draft a mission statement, I come down to protecting my clients' assets through risk management programs (and helping them to understand those programs). My goal: help folks get back what they lose when something bad happens.

    When I develop my productioni plan, it revolves around goals that are numbers oriented: how many policies do I need to sell representing how much premium and commission so I can support my family.

    I'm sure those are pretty common sales goals: (1) Help clients and (2) Make a decent living.

    While I need to be diligent and do the small, measurable things to accomplish (2), I have to continually make sure that (1) is being accomplished in the process. I think that's where the evaluation of the process needs to take place: are my methods and my habits serving people. If not, I have to adjust. And, of course, I can never lose sight of the main objective: serving my client base.

  • rob

    You mention “pursue the goal, not the method.” Great tip. Here is an additional tip that empowers each of us to succeed – 'Once you clearly see what is right, do not give the slightest thought as to whether or not you appear productive to others'.

  • http://twitter.com/mckra1g mckra1g

    I think that if you focus on the predetermined, acceptable means of reaching a goal, you reject your own voice. Better mousetraps were built by those who saw a way to do something better, faster, more efficiently etc., using methods that hadn't been recognized by society on the whole.

    If I were to ask you, “What's 11 + 11 equal?” Some brains would default to the rote memorization of times tables in school while others add the two 10s in the equation first, then tack on the remaining ones. Both reach the answer (22), but each takes a different route.

    Focusing on the outcome, not the means allows for creativity and expansion. Great thoughts!

    Best, M.

  • Kathie

    As usual, your comments are spot on, at least from my perspective.
    Focusing on the goal rather than the method allows you to think outside box, finding new solutions and, along the way, increasing your skill set and the skill sets of those around you.
    I'm a fairly recent subscriber to your blog, Chris, but I must say that I've found more value in your posts than I've seen in so many things I've read on the subject. You make me think.

  • http://twitter.com/ShawnaCoronado ShawnaCoronado

    Goals are important and I agree that focusing on them should be a key to everyone's ultimate plan. However, it took me years of perfecting “method” before I could start delineating from said methods and innovating a unique creative approach towards my goals. This has now propelled me far ahead. – but I started with method – and understanding the system intricately then assists you in targeting a goal which is far outside of the standard system and making headway with that goal.

    Of course, your theory is correct – at least it has been for me. Success can be attained with goal-oriented thinking – and mine is that I published a book, am now followed in over 20 countries, tour internationally speaking, have sponsorships and act as a spokesperson, and this year am expanding into my first online retail start up business.

    Now on to the next goal. ::smile::

    Thanks for your blog – great advice as usual.

    Shawna Coronado

  • http://www.whoisandywarner.com Andy Warner

    I agree a lot with your point Whitney.

    When we pursue OUR goals, we need to PURSUE our goals. This is what makes OUR goals uniquely ours.

    The widgets are (and will be) what they are.

    What makes life (our goals) unique is how we pursue our goals and attain them because this leaves our unique-ness on the goal. And nobody can be who you are.

  • http://twitter.com/PeterFaur Peter Faur

    Good post, Chris. A couple of comments:

    -People have to submit themselves to their discipline (practice scales, learn grammar, etc.) before they have the tools to move beyond the rules and innovate. That's part of paying dues and building skills. You're right, however, in that most of education confuses success in the drills with being an educated, productive person. They're not the same!

    -As you said, most people's understanding of religion is “follow the rules.” Yet Jesus said, “I'm giving you only two rules. Love your God with all your heart; love your neighbor as yourself.” Working that out day to day is far more challenging, and invigorating, and humbling, than a paint-by-numbers, follow the rules religion.

  • http://twitter.com/MartijnLinssen Martijn Linssen

    Marvellous Chris! Spiritual, and so right

    Worshipping and pursuing methods as goals (or means as an end) makes for a sub-optimal combination, so to say
    Yes our biological body refreshes a few hundred times more often than our mental / spiritual one: the reason that scar is still there is memory, habit, custom, groove

    You might like my “broken reocrd” blog post: http://www.martijnlinssen.com/2010/02/broken-re…

  • tonyfarley

    An inspired post Chris. Nice.

  • dieverdog

    Good food for thought. I think like everything there must be a balance. Some things we need to be able to do by rote – use the method – in some of our daily tasks and on a bigger scale, too. And sometimes focusing on the goal is the more important thing – are there alternative ways to reach it – are you too focused on doing it the way it was always done to not see a new and even better way to achieve it – assuming you are successfully achieving it?

    It reminds me of what often happens at my part-time job at The Container Store – a customer comes in and says something like “do you have a plastic box x high by x long?” And perhaps we don't happen to have a box EXACTLY that size – most people would just apologize and let the customer go – but we stop to ask what their GOAL is… what do want said box to do? What are they storing, keeping, using it for? In nearly all cases this is much more revealing and there is usually some totally unthought of alternative solution that the customer never would have considered and it often is a better solution than the one they were asking for. So, yes, having the goal clearly in mind is of the utmost importance.

    As some people have mentioned though, the method is important, too. It takes both to get to the goal – some people are more comfortable with one side of the equation over the other – and this is okay. We can't all be goal-focused all the time – nor can we all be happy on the other side – doing the rote work to get to the goal – but that's why we all have different gifts and abilities. It's good to think about these things and question where we are and if we are happy about it – and make a change if we need to.

  • http://www.danielthepoet.com DanielthePoet

    I have to agree with Christopher here. What's the point of having goals if there's no method to reaching it? That's what we call dreaming. That's where all the American Idol contestants fall. That's where my friends and I were as teenagers when we gloated over our perceived talents and our goals despite our total lack of accomplishment.

    Without method, goals are merely wishes. Wishes someone else has to deliver.

  • http://www.danielthepoet.com DanielthePoet

    I've already agreed with Christopher Penn, but I'm going to add a few extra thoughts here:

    Every agency I've worked with/for was about the method. Their goal was to be better at the method of helping clients reach their goals than the next agency.

    Method is sometimes the goal. SEO, for example. Yes, outside-the-box thinking can lead to dramatic success. But without adhering to some basic methods, you miss out on ground level success.

    To be honest, while I've considered myself an out-of-the-box thinker, I'm really more of a challenger of methods. In my position at my company, I'm not given opportunities to approach many prospects by looking at their goals and then creating ANY solution that could work best. I am handed a client who wants a method and doesn't care to reflect any further on their goals because they are understaffed and overworked and are simply looking to spend their portion of the marketing budget wisely (i.e. in such a way as to at least avoid getting fired – if not to earn a little praise).

    That's the real world I deal with.

  • mikeeisele

    Chris, you are close, but not quite on target. Goal is necessary but insufficient. Most people make New Year's resolutions with all good intentions, but the great majority miss their mark. Many of us talk, dream, or make notes of writing a book, starting a business, changing our diet, and yet it doesnt quite come together.

    The key question is, what Method am I missing? What NEW methods will propel me to my goal that I havent adopted yet? I may need priority skills, time management skills, or new openness to change or a new attitude that appreciates 'failure' or 'obstacles' as learning.

    Look inward to find new methods. Then look outward to your goal.

  • katherineburks

    Hi Chris, what if the goal encompasses even more than you stated? What if each individual (and their organization) is in alignment with his or her unique contribution (goal), if they've identified it?

    And if we step back from, or eliminate the rote methods we automatically default to, then creativity opens the door to all kinds of possibilities…new paths.

    Thank you for this post!

  • http://www.danielthepoet.com DanielthePoet

    And in case that seemed incomplete, I mean that I am a challenger of methods because I fight for new methods when clients come pre-attached to old methods. But I don't always have the luxury of being client-goal minded first because the client has hired us to do what THEY want to do, not necessarily to hear what I THINK they should do.

    So there's the “we should be doing SEO” line of thinking. They have no idea what their goals are. Usually it's just “more traffic, more sales, more leads” and “we'll know how much more is enough when we get there.” Obviously this is a HORRIBLE way to do business, but it is by far the mindset of the majority of companies I encounter.

  • http://johnmclachlan.ca/ John McLachlan

    Best post you've done, Chris. Lots to think about and I really appreciate the idea of looking at the goal. We often get so bogged down in the how and the details while we forget what the point was in the first place.

  • LuckyCe

    Good comment. Very clear, specially with the example of “Kempo karate is a method of fighting. Kicking the other guy’s ass is the goal”.

  • http://onlinewillsadvisor.com/ Sarah An

    Hi Chris,

    What you mentioned in the early part, I agree that most people lost their goals along the way & started to focus on the method. Also from another perspective, those who pursues goals sure look like they are on some kind of ritual to those who don't pursue goals.

  • jnswanson

    the title works. the last sentence of the opening confuses. If you are a seeker of the goal (or of goals), then, as Christopher Penn says, you become a dilettante. Trust me. I know. However, if you are a pursuer of The Goal, there is tremendous clarity. You aren't looking for what; you have that. You are now looking for how to get there, and that can be a variety of methods.

    In reading “Switch” by the Heath brothers, I'm seeing that have a destination postcard, a clear picture of where you want to get, is particularly important in times of change. We're moving from here to there. We need to do everything we can to get there.

    Because I have a little background in religion, you pushed me to go back to the number of times writers in the Bible say, forget that, push on. fix your eyes. focus on the goal.

    Interestingly, Jesus is described at one point setting his face toward Jerusalem. No matter what, that's were he was going.

    Unfortunately, we do turn it into rituals and focus on making sure we get the rituals exactly right. “How to pray so you get what you want. 8 ways to not offend the hierarchy.” But that's because in times of change or challenge, focus on on the method no matter what is easier.

    Maybe the way to think of it is not either/or. Maybe it's priority. If we focus on goal first, then we use method as a way to get there, and method can fall away. If we focus on method, the our goal becomes better method, and we can have efficient methods that get nowhere.

  • kseniaroshchakovsky

    Balance. Set a goal and pay attention on the journey to that goal. Sometimes you find out it's the wrong goal. And as for not commenting in the past…I am a neophyte in all of this. I knew you wanted comments. It wasn't clear to me just how to do that. I was looking for a comments thing I could click on.

  • http://whiplashdesign.com Christan_Messer

    I admit that long ago (and yes, sometimes in the present) I was more focused on the method. Before I discovered David Allen's Getting Things Done (GTD) I would spend so much time on making lists, and my graphic design mind wanted to format the text and make it look all shiny.

    These days, I am accomplishing more because of GTD. It's a system, a method, that I would otherwise be a tad chaotic without. However, it is a method that I mold and shape into what works for me – it's not cut and dry. Without it, I wouldn't have the sense of accomplishment when I look at all the Things I was able to accomplish.

    But – you're right – even though I do spend time setting up that system everyday, it is my goal that those things lead me to that is key. How do I get outcome A, if I don't have B, C, and D in place or figured out? Without the goals, I have no foundation to build the GTD method.

  • Refractive Communications

    Some of these comments missed your point of *pursuing the goal* — that’s not a directive to abandon methods. Pursuing the goal sets the destination, keeps the focus on achieving the results, and avoids dictating a constraining, preconceived notion on how to get there.

    I’d much rather give a team a goal and see what creative methods they discover to achieve it, than give the team a goal and my perception of the right method and lose out on tapping their inventive, game-changing creativity.

    The old adage of “If you do what you always did, you’ll get what you always got” rings true here. Focus on methods to deliver expectations; focus on goals to exceed expectations.

    This post is right in line with your Three Words for 2010 concept. Keep your eye on the ball, not the cleats.