By: Bill

Bill — Fri, 23 Jul 2010 13:07:26 +0000

Go Disqus!

By: micro sd

micro sd — Wed, 16 Jun 2010 12:35:22 +0000

I think people forget that without customers there would be no business and hence no job! Customer service with a smile and with a focus on them is what distinguishes one business from another and keeps a customer coming back! Managers have to be more in tuned to training their employees in this regard.

By: Links for August 16, 2009 « Technology Strategy Center

Links for August 16, 2009 « Technology Strategy Center — Sun, 06 Sep 2009 03:35:02 +0000

[...] Rage Against The Assembly Line by Chris Brogan on chrisbrogan.com Share and Enjoy: [...]

By: Is Work Really That Bad? | JetSetCitizen.com

Is Work Really That Bad? | JetSetCitizen.com — Tue, 01 Sep 2009 16:02:40 +0000

[...] Brogan has become a celebrity in online marketing because of his work ethic and care for delivering great service all of his life. President Obama, didn’t just get lucky in the last election. He has been grooming himself [...]

By: James Young

James Young — Mon, 31 Aug 2009 21:17:48 +0000

For every great retail experience I've had, this has been the case. Most experiences are fine, nothing special but not annoying at all. The experiences that stand out are the ones where there was a human connection made. I feel like for that to happen, both sides have to realize that we are both just humans doing something normal like being involved in a meal. There is no judgment on either side of the transaction. It's a recognition of “I'm here to enjoy a meal, and you're working to make my dining experience great,” and that we've all been on the other side of the transaction at some point.

By: James Young

James Young — Mon, 31 Aug 2009 16:17:48 +0000

By: John Seiffer www.BetterCEO.com

John Seiffer www.BetterCEO.com — Tue, 25 Aug 2009 13:29:02 +0000

You people are obviously extroverts. I don't want a relationship or a community with the person who makes my sandwich. I certainly don't want them to chat with me.

At a place like subway I just want a sandwich made quickly according to my choices.

I know I'm in the minority and that's why I'll never go into retail but keep in mind some people's boundaries are in a different place than others.

By: Rob O'Daniel

Rob O'Daniel — Sun, 23 Aug 2009 14:30:41 +0000

I'll tell you for a certainty that I do business with people – even if it their services aren't the least expensive – who treat me as a human, a friend. I've been using the same dry cleaners for more than a decade simply because they know my name and greet me with a smile. They're not the cheapest dry cleaners, but they're the ones I stick with.

I aspire to generate that same kind of loyalty with the people who I work with and for. And it takes so little to make others feel so valued – as a friend, customer, business associate, whatever. Make a little eye contact, ask a sincere “How're ya doing?” and take a dab of genuine interest.

By: Rise Up! Chris Brogan Nails It

Rise Up! Chris Brogan Nails It — Tue, 18 Aug 2009 18:43:18 +0000

[...] Here’s the link to the whole post: http://www.chrisbrogan.com/rage-against-the-assembly-line/ [...]

Comments on: Rage Against The Assembly Line

By: Bill

By: ed hardy

By: micro sd

By: Links for August 16, 2009 « Technology Strategy Center

By: Is Work Really That Bad? | JetSetCitizen.com

By: James Young

By: James Young

By: John Seiffer www.BetterCEO.com

By: Rob O'Daniel

By: Rise Up! Chris Brogan Nails It