Mind you that’s based on one flight round trip.

On the way to Pittsburgh, Air Canada threw me through lines for an hour and a half. Before customs. I end up in the LINE for customs just 10 minutes before boarding time. It sucked. And soured a first time flying experience.

On the way home it wasn’t as bad… But the plane was an hour and a half late.

Service on the plane was fine, and I have no complaints there.

Still … A JetbBlue YYZ-PIT round trip (Or a YGK-PIT) would ROCK.

Mind you that’s based on one flight round trip.

On the way to Pittsburgh, Air Canada threw me through lines for an hour and a half. Before customs. I end up in the LINE for customs just 10 minutes before boarding time. It sucked. And soured a first time flying experience.

On the way home it wasn’t as bad… But the plane was an hour and a half late.

Service on the plane was fine, and I have no complaints there.

Still … A JetbBlue YYZ-PIT round trip (Or a YGK-PIT) would ROCK.

My domestic pick is Southwest. They understand the advantage of their position as a provider in the narrow airline market but they don’t seem to take as much delight in lording this fact over us, their customers.

A plane is a plane. More legroom on some perhaps; TV’s, leather seats, tastier peanuts. What makes a flight for me is the people I have to encounter during the process of air travel. Southwest’s employees have the genuine appearance of enjoying their jobs. And, because SWA is only one notch above riding the bus, the customers seem to have a commraderie born of a presumption of a B-grade experience.

We’re all just freight to these airlines. Expect nothing more than the service and comfort your luggage receives and you will be completely satisfied when you get it.

Now, if they were to bring back the free booze on domestic flights and reinstate the old height, weight, age, and gender standards for flight attendants, then we’d have something to look forward to!

My domestic pick is Southwest. They understand the advantage of their position as a provider in the narrow airline market but they don’t seem to take as much delight in lording this fact over us, their customers.

A plane is a plane. More legroom on some perhaps; TV’s, leather seats, tastier peanuts. What makes a flight for me is the people I have to encounter during the process of air travel. Southwest’s employees have the genuine appearance of enjoying their jobs. And, because SWA is only one notch above riding the bus, the customers seem to have a commraderie born of a presumption of a B-grade experience.

We’re all just freight to these airlines. Expect nothing more than the service and comfort your luggage receives and you will be completely satisfied when you get it.

Now, if they were to bring back the free booze on domestic flights and reinstate the old height, weight, age, and gender standards for flight attendants, then we’d have something to look forward to!

I’ve had numerous lousy experiences with US Air. I’ve had numerous positive experiences with JetBlue and SouthWest. In air travel, smaller is better.

I’ve had numerous lousy experiences with US Air. I’ve had numerous positive experiences with JetBlue and SouthWest. In air travel, smaller is better.