Social Media is Not a Vocation

linkedin logo My friend, Lesley Aveyard from the UK pointed something out to me the other day when she was listing an event. The site LinkedIn doesn’t list “Social Media” as one of its vocations or categories. At first, I thought, “Well that’s odd, being that the site itself is a social network,” but then it really hit me in a different way.

linkedin stuff Social media isn’t a vocation.

As we always say, it’s a set of tools. We know this. But sometimes, we get a little hung up in that.

I hear from people all the time telling me that they quit their job to pursue a career in social media. It scares me every time. What does that even mean? I guess when they’re saying it, they’re saying “social media” the way others say “marketing.” That makes a bit more sense.

And yet, is that what they’re really pursuing?

For example, [chrisbrogan.com] is considered a publishing project for me. I’m a publisher here, as well as community manager and marketer, I guess. But the “business” of [chrisbrogan.com] is publishing.

New Marketing Labs is a digital marketing consultancy. We build and execute strategy.

Third Tribe Marketing is a membership community.

Human Business Works is an education company.

Social media is not a vocation. It’s tools and a method.

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  • http://www.seospidy.com SEO Spidy

    Nice Quote

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  • http://www.baekdal.com Thomas Baekdal

    Agree with the term social media. But looking at the list above, it also clear that it isn't up-to-date.

    If Social Media is a tool, what is the job function that uses it? Marketing? Yes and no. Sales? Maybe, PR, yes… and no.

    The types of jobs listed above reflect a traditional style workplace where everything is siloed. Where marketing and sales are two different job functions.

    We don't need “social media” as a job title, but we do need non-siloed job functions. Jobs that are about what we do, not where we are physically located in the organization.

  • http://www.whyaboutmarketing.com/blog Dave Wirsching

    Excellent point – like saying “I work in hammers”

  • http://www.smallbusiness.sitters.com Mike Cravens

    Good post. Your comment “they quit their job to pursue a career in social media” is something I hear too. Not good! Social media should be part of a strategy to achieve a goal, not a goal in and of itself.

    Mike

  • http://christainnewyork.com Christa Avampato

    Hi Chris,
    I love this post. Such good points. Social Media is an important part of an overall marketing plan, but not a vocation all on its own. Thanks for this reminder.

  • patrickdh

    I looked up the term vocation to make sure I was getting it right – A vocation, represents a task with intrinsic positive marginal utility (satisfaction) associated with it – meaning that you can enjoy doing it for its own sake. Contrary to getting a Job or making a career in Social Media, I think that adopting social media as a mindset is a positive first step for then applying the tools to good use. What happens too often is that we learn the tools but never have the mindset, dedication or change to apply them properly.
    And what I've always found strange, is that even Innovation can be vocational, and its also not part of Linkedin categories.

  • http://www.suzemuse.com/ Susan Murphy

    Social media is a buzzword. It's one I'm trying to push away from, preferring things like “online content development” and “digital communication”, because they are more all-encompassing. Then again, maybe those are buzzwords too. :)

    I'm in the process of developing an online course as part of a college certificate program that is teaching people how to communicate clearly in the digital world. Yes, they use “social media” in the title of the program. I'm OK with that – it's what people recognize and are looking for when they search for programs of study. However, myself and my colleagues are working to make it very clear to our students that social media is only the set of tools – not the vocation, as you say.

    Because there's a heck of a lot more to it than just using a bunch of tools.

  • http://www.ryanhanley.com/about Ryan Hanley

    I have to agree with Susan Murphy, “Social Media” is a Buzzword created so everyday people can understand the difference between Social Sites and the Internet and traditional Marketing. Don't get me wrong I love the power of Social Media, but I am completely over Social Media Gurus.

    I go to a lot of Local Networking Events and unfortunately run into a lot Social Media Professionals. They always try to pitch me on how they can set up a facebook page or get me 100 more hits a day… Its all BS. Social Media is a Communication, Education, and Marketing tool and that is just a few of its uses. Exactly as you said Chris, its a tool to do larger things… Its not a Verb, you can't “Social Media”. You can Market to a Group, You can Communicate with someone, You can Educate, But you can't Social Media someone…

    Great thought Chris…

    Ryan H., http://www.RyanHanley.com

  • http://conversationmatters.co.uk LesleyAveyard

    Yes Chris it isn't a vocation – Social Media are media tools. We have gotten too used to calling Social Media a 'thing' rather than a discipline, and we know that there are many tools or platforms that make up this new Media.

    One thing I learned from you whilst you were here in the UK (and I learned a LOT of things) is to stop using the word 'social' to describe this new media all the time. The tools and platforms are social and include Social Networks, and we use the new Media for listening,connecting and sharing (publishing).

    I think that the word 'social' is often off-putting to those who do not understand what this media really means. Some feel it's just for the kids because the word 'social' is in there and don't see it as something 'serious' and therefore a 'fad'

    However on a different note I got called up by a (now new) client yesterday who Googled 'Social Media, Bradford'. People are certainly using the term when searching for a provider. When listing myself on online diectories I have to select either Marketing or PR or Advertising. The new client by the way is a (non new Media) Marketing Agency!

    I agree with Thomas Baekdal that we need non-siloed job functions.

    .

  • http://kommein.com Deb Ng

    There are people looking for jobs in social media just as they look for jobs in marketing or journalism, probably because no one really knows where to put these types of jobs. As to whether or not social media is a vocation in itself, I think that's kind of a fuzzy area for most. Social Media is still new enough that many people still aren't sure how to use it in examples. ( I still wonder why so many of us use it in the singular when media is plural, but that's a whole other argument…). Personally if I had to list an area for these types of jobs, I'd choose communications (and when I went to school this was a broad term for “Journalism”) or marketing.

    So many people don't even know how to explain social media, let alone classify it for a job listing.

  • http://rickcaffeinated.com Rick Stilwell

    Makes me think. I started my change in career as Web Developer and that's morphed into Social Media Developer. While I might want to live on the fun Social Media side of that, everything I do comes from the Developer mindset.

    But I like Suze's comments about changing her buzzwords. That makes lots of sense to build on the meaingfulness of any of these conversations.

  • http://twitter.com/MarieMonDieu MarieMonDieu

    I tend to disagree here. Social media is at the point where websites were 10 years ago. Businesses were expected to have a web site, and the new career, web page designer, came up. Perhaps adding a noun on the end, like “consultant,” or “specialist,” would make it clearer; but I believe social media (or the use thereof) can be a vocation, especially if one is doing it for money.

    And frankly, I don't think it's anything new, Twitter reminds me of a big chat room, except you get to choose who enters your room while your message goes out to anyone who wants to listen. And it's not a question of who's got the loudest megaphone, it's a question of who uses Twitter and Facebook wisely, and to their advantage, without making it seem like they're trying to sell you something. I'd say having that level of finesse warrants its own job title.

  • http://twitter.com/marketitwrite Market It Write

    Social Media Marketing would probably be more descriptive as a vocation, and you could have Social Media Development as well for someone who specializes in developing apps and widgets for social platforms. It's not much different than the other terminology we've all lived through – especially those of us in marketing. For example, New Media, Interactive Media, Digital Media, etc. New, Interactive and Digital Media all have their specialties, be it marketing, development, etc., just as Social Media does.

    To use your point, SEO is not a vocation either, yet such people often refer to themselves as “SEOs”.

  • whitneyhoffman

    While part of me wants to say you can break any career or job down into its tools, what I think Chris is saying here is that it's hard to develop a toolbox into a career without tons of experience, hard work and effort. You can't throw a couple of hammers into a box and declare yourself a contractor or carpenter and expect to start commanding master craftsman rewards. You have to know how to use the tools like a craftsman and become an expert. Sometimes, people gain some of that expertise through training and school- med school and law school come to mind. (There are a few certificate programs for social media and online marketing, like the one through the University of San Francisco).
    Many of the current experts in the field right now became experts not through school alone, but by using the tools and learning to wield them more like a scalpel and less like a chain saw over time.

    If you want a career in social media, you have to have what every good artisan has- a portfolio. Your blog, for example, shows that you can build an audience, and that you can write. It shows your opinions. It shows maybe that you can produce decent audio and video. If you have a decent following on other social networking sites, it shows that others are interested in your ideas. All of these skills, of these pieces, forms a bigger picture of your abilities, rather than just being able to set up a Twitter and Facebook account, which any eight year old can do. (And the only reason they might need to wait that long is so they become better at typing and spelling).
    If you are considering a career in Social Media, make sure you understand what tools you need in your toolbox and that you can demonstrate your skill with those tools. You need to be wielding the tools more like an artisan and less like a camp craft project involving Popsicle sticks and too much glue. Otherwise, what makes you different from any high school senior with a Facebook account?

  • http://www.halfadozenmonkeys.com Rich

    Interesting post Chris – not sure I wholly agree though! The market in which Social Media sits is so nascent, that it's structure is yet to evolve. In such young markets, idiosyncrasies always develop.

    Equally, if you look at most mature industries you end up with a Manufacturer-Distributor-Merchant model – someone makes cement in lorry-loads, someone breaks those lorry-loads down into bags and ships them around the country, and someone stocks individual bags so you and I can buy them.

    In this case, someone is producing content and information, social media is distributing throughout the users of the interwebs, then our web-browser or media-aggregators vend that information to those who can make proper use of it.

    Social Media is not necessarily a vocation. But it might be one day.

    p.s. Another commenter suggested we don't say “I work in hammers”. I'd argue that was just semantics – replace 'in' with 'with' and it makes perfect sense.

    p.p.s. For context, I don’t do anything that could remotely claim to be in Social Media ;-)

  • Jake

    Peter Drucker, the business guru, wrote about management as a “practice”, in the way that doctors practice medicine. I am passionate about management and managers, which is why I am a management consultant. My consulting practice is dedicated to making better managers.
    I think social media can absolutely be a professional “practice”. Chris, you are surely a practicing doctor of all things social media; you write, assess, diagnose, prescribe, cure and even save lives, (I'm sure)! If this was an alternate ending for the Wizard of Oz, the Wizard would give you a white coat with your name on it.

  • http://www.future-frontiers.net Justin

    How then should we classify the social media experts that were called in for the @oldspice commercials? Not disagreeing with your point, but I'm curious as to they should classify themselves. After all Ray Kroc said that McDonalds was in the real estate business.

  • http://ariwriter.com Ari Herzog

    The business of chrisbrogan.com is anything but publishing, Chris. You have a specific niche you write about, you don't write about everything under the umbrella of publishing. If you walk into a bookstore and browse their selection of publishing titles, you don't write about the content in those books. You write stuff that a bookstore might categorize under marketing, entrepreneurship, and travel.

  • Amy

    I know countless people who did as you said – quit their jobs to become SM Marketers, and I don't get it. It's PART of what I do for my clients – teach them how to market their businesses with Social Media, but HOW would you make a living as a SM Marketer??

  • Amy

    I know countless people who have quit their jobs to do SM Marketing and I don't get it – HOW do you make a living?? I teach my clients how to market their businesses with Social Media as part of an entire Internet Marketing Strategy – website, blog, newsletters etc…. I would like to see an example of someone actually making a living as a Social Media Marketer – and I don't mean a “coach” or “guru.”

  • http://www.social-media-design.com/ Lori

    Well said!! I love Social Media marketing, but make my living primarily from web design. It's where the rubber meets the road.

  • http://chrisbrogan.com Chris Brogan

    You might have misunderstood: chrisbrogan.com is a publishing project. I publish. I write stories. I don't write ABOUT publishing. It's classified as a publishing project.

    Sorry for the confusion.

  • http://chrisbrogan.com Chris Brogan

    People who know something about social media are in demand the way that people who know how to write really good sales copy are in demand. It's still not the job itself. It's a skillset within the job.

    Believe it or not, there are people traveling the computer animation realm that are known as the best at making realistic hair. Like… that's ALL they do. But they don't call themselves digital hair makers. They call themselves animators.

  • http://chrisbrogan.com Chris Brogan

    I think the “with” “in” is an American/British thing. When people in the states say “I work in real estate,” it means that they're “in the field of” real estate.

    As for the rest, you're not wrong that it might possibly mature to be its own subcategory, but do you think it'll ever be a standalone?

  • http://chrisbrogan.com Chris Brogan

    You're right that people need social media help. You're right that it mirrors websites of 10 years ago.

    My point is that there's not exactly a “job” called social media, though several people now have that title. I fear it's like having the “fax marketing” job.

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  • Shawn Lea

    My favorite: Typepad used to always flag “blog” as an incorrect word in their spell check!

  • http://www.bizworks360.com Mary Ann Halford

    Chris, I am a big fan of all you do . . . but I find your post interesting given that when I do a google search for New Marketing Labs, your meta descriptions is: “Social Marketing Agency New Marketing Labs is a hybrid social media agency dedicated to implementing business strategy for companies seeking to use social .. . . ” How do you reconcile this with some of what you write above? In the meantime, thanks as always for another provocative post!

  • http://twitter.com/bchesnutt Brandon Chesnutt

    There is a reason you don't see “e-mail” on that list either.

    When the dust settles, social media will become an integral part of how we do business. For marketers, understanding where it fits within an organization it will no longer be an option, but a requirement.

    At least that's where I see things going.

    Hope you're well, Chris.

  • http://www.facebook.com/carl.thress Carl Thress

    Good post, Chris, and good debate here in the comments. I'm with those who see social media as a subset of marketing. The vocation is marketing. Social media refers to the particular set of tools used to achieve that aim. @PushingSocial has a good response to this post on their website, and they make a good analogy to a plumber not being defined by the type of wrench he uses. The wrench is a tool he uses to accomplish his work, but it is not the work (vocation) itself.

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  • http://toddrjordan.com/thebroadbrush tojosan

    Social media is a set of tools, and using it requires a set of skills, but the question you pose is do those skills constitute a job or career by themselves. I liken them as you do to tools on a tool belt. In this case there are literal tools, such as Twitter, Facebook, and blogs, while at the same time there are skills associated with the practical use of those tools, and soft skills associated with the how to use them side of things.

    A person could be an expert in hands on side and be clueless about using them to market an idea. I've seen more often market minded folks bringing their strategies over to these new tools.

    Karen Goodman, aka @KarenStL, is a St. Louis Realtor who has made solid use of Twitter, Facebook, and blogging to increase her business and the visibility to that business. She started off with ideas on the ways she wanted to use the tools, but found she needed to learn the practical how to use them. I was fortunate to be there to show her that the twitter service was just that, and clients are the tools to use it, and prompt her to add those to her tool belt.

    I've decided teaching the tools is just being an educator with a niche market. Not unlike those teaching Microsoft application use.

    There's a whole other topic to talk about how best to use Twitter.

    Cheers,
    Todd

  • http://twitter.com/carolinamoonie Caroline J. Fox

    As a social media specialist, I believe that social media is a very important part of PR/Advertising/Communications/Marketing. Standing alone, it doesn't work very well, but paired with other forms of advertising and marketing, it is key for a brand to succeed.

    So, while I don't think you'll ever have people major in social media, I DO believe that it will be an integral job position in both companies large and small.

  • http://dannybrown.me Danny Brown

    Looks like it's also a great self-promotion tool as well… ;-)

  • http://twitter.com/DeepDishCreates Lara Dickson

    Ditto! Social media for marketing can't really stand on its own – it needs to be applied.

  • http://twitter.com/VincentWright Vincent Wright

    Chris,
    You've long been one of my favorite thinkers and one of my favorite writers in the social media sphere. 90+% of the time, I wholeheartedly agree with your excellent reasoning and the conclusions you reach. However, what you seem to be saying in this particular post is that “Social media isn’t a vocation unless Linkedin *SAYS* it's a vocation.” If so, in this particular instance I must disagree with you. And I'll tell you why:

    1. While it's an incredibly popular platform, I don't think that Linkedin's categories as they are currently structured are sufficient to determine what is and what is not a vocation for all its 70 Million members. As it's currently structured Linkedin's categories FORCES many to describe themselves as something which they wouldn't describe themselves as outside of the Linkedin platform

    2. Linkedin's categories don't perfectly line up with nor can they handle every job classified in more Standard career classification systems such as the Bureau of Labor Statistic's Occupational Outlook Handbook (OOH), 2010-11 Edition ( http://www.bls.gov/oco/ )

    3. RHETORICAL QUESTION: If your job/advocation/career is not listed in Linkedin's categories does that mean you don't have the job you say you do and by which you currently earn your income?

    4. #3 leads to this question: Is Linkedin's categories *SYSTEMATIC enough* and *FLEXIBLE* enough to account for and to keep up with the accelerating abundance of job types being generated by the laid off/unemployed/under-employed globally-based professionals seeking to re-brand and market themselves during these challenging times?

  • http://twitter.com/richtricker Richard Tricker

    Too true. There are too many people trying to “make a career” out of social media. I must have interviewed nearly 100 of them this year and I'm sure only a handful are being truly successful at it.
    Unfortunately unless people have a solid grouding in more than one of the following: Brand positioning, marketing strategy, PR, campaign performance & measuring, web development, copy writing… it's unlikely that you'll ever generate enough money from consultancy to justify jacking in the day job. Furthermore, something that is often over-looked is that in order to be successful in SM, you need to be inherently social. (you can't just lurk behind your mac on twitter all day)
    SM is an evolution of digital marketing – not a new paradigm entirely.
    I know a bit about SoMe and I have a couple of London centric groups of a few hundred people and I run regular mass-mingling/meetups and networking evenings, but it's important to keep this in context. Neither group has turned a profit in hard cash. But I wouldn't stop doing it because it's not profitable, because it's a natural extension of my existing recruitment business – oh and it's fun too!

    ps. linked in search categories are far from perfect!

  • TaylorEllwood

    I disagree Chris. The fact that companies hire social media managers, the fact that there are professional meetings focused specifically around social media suggests that social media is a vocation and an industry. What I see you focus on, and what many people focus on is social media as technology, but you ignore the social aspects of it, and how important those social aspects are in really using the medium.

  • KarenSwim

    Chris, technically, I agree. I use the term as a foundation of understanding but do not consider social media on its own a vocation,but an integral part of Marketing, Sales, PR, Communications, Publishing and more. One of the problems I have with the label of Social Media as a job is that it does not speak to science, methodology, and analytics but only the tools. There is a difference between understanding the use of a tool and understanding how to develop and deploy a comprehensive strategy that makes use of the tools. Of course it may all just be a matter of semantics, for I believe that many really are embracing the broader discipline of Marketing.

  • Jason_Dick

    Social Media is an integral part of the Internet Marketing vocation. Some day, as social media sites grow in complexity and become more difficult to manage, I believe it will become its own vocation.

    Right now, however, its more limited scope makes it just one in a myriad of different marketing strategies used to utilize the Internet as a marketing tool. If someone describes their entire career as Social Media, they are limiting the scope of what they can do.

    It's best to have writing skills, PPC skills, SEO skills and social media skills and say you have a career in Internet Marketing.

    That being said, there are a lot of vocations not listed on LinkedIn.

  • Jason_Dick

    Social Media is an integral part of the Internet Marketing vocation. Some day, as social media sites grow in complexity and become more difficult to manage, I believe it will become its own vocation.

    Right now, however, its more limited scope makes it just one in a myriad of different marketing strategies used to utilize the Internet as a marketing tool. If someone describes their entire career as Social Media, they are limiting the scope of what they can do.

    It's best to have writing skills, PPC skills, SEO skills and social media skills and say you have a career in Internet Marketing.

    That being said, there are a lot of vocations not listed on LinkedIn.

  • http://www.stohn.biz Jason Stanley

    I would say yes, social media could be considered a vocation. However for most people it would be hard to make it so. That may be the reasons companies don't add it to their vocation categories, I would bet there are a lot of self proclaimed social media experts.

  • http://www.vongehrconsulting.com/ Erroin Martin

    Chris,

    An excellent reminder in not to chase fads!

    @Erroin

  • http://twitter.com/karimkanji Karim Kanji

    Social media in its present form is a vocation. Just like record pressing was a vocation. And just like publishing is a vocation.

    Whether social media is a long-term viable vocation is another question.

  • http://www.Twitter.com/ArtseyC ArtseyC

    I started to agree with you, but Taylor Ellwood has a point. There was a time when “Web Developer” and “Data Warehouse Architect” wasn't on the list of vocations either. (Though I don't want to admit I remember that time.)

    But I do think of social media as tools of business (not just marketing/sales/PR) that can be used in vastly creative ways. My company bills “Social Media Strategists,” but in truth, as we explain to each client, the strategy needs to be an overall company-wide strategic plan (which all businesses should have), including new medias and social networking as one aspect thereof. Business consultants who do not adopt new technologies and (obviously widely adopted) trends may be doing their clients a disservice. Those who choose not to delve into the new medias should bring on a consultant who specializes in using these tools, and those are they we currently refer to as “Social Media Specialists” (or something similar).

  • http://www.internet-bard.com KatFrench

    Well, of course social media isn't a vocation. I'm not even sure it's a good term to describe the technology, much less the cottage industry that's sprung up around the technology. And I'm not sure even “marketing” is a true vocation, in the sense of “a deeply personal, spiritual calling to a particular kind of work.”

    My vocation is teller of tales and investigator of mysteries.

    Since there's only one Renaissance Faire here in Kentucky, the most literal and direct translation of “storyteller” didn't seem like a career path with a great deal of promise. Advertising is a nice application of the vocation of telling stories. It pays the bills better than the RenFaire, I can tell you.

    I also sort of missed the boat on getting my Private Investigator's license (and I'm pretty sure the reality of that application of “investigator of mysteries” is not as much fun as Moonlighting made it seem back in 8th grade.)

    So there is a piece of advertising and marketing and “social media” that is about investigating the mystery of consumer behavior. Which is the direction I'm going to be heading soon.

    My point is, if “social media” crashes and burns, I'm going to be okay. Even if the whole advertising thing did a swirly–I'd find another application of “storyteller and investigator” and be just fine.

    It's about knowing who you are, and finding ways of getting paid to be that.

  • Raynichols

    I have a much different take on this. I'm retired and not selling anything. But as an avid social networker, I posted this in Contact Settings on my LinkedIn account nearly three years ago:

    “Contact Settings [ Edit ]

    My focus, at the moment, is the use of social networking technology in connecting “The Good Guys” involved in rebuilding and revitalizing New Orleans and the Gulf Coast in the wake of hurricanes Katrina, Rita, Gustav & Ike. Linked In has considerable potential in this arena, but our target audience is already stretched and generally unfamiliar with this use of technology. We will deeply appreciate any support which strengthens our ability to join together in this daunting effort.

    “The Good Guys” might be defined as:

    • Who do you consider highly innovative?
    • Who brings ideas about the “big picture” to his or her efforts?
    • Who has the integrity, concern for the common good, and guts needed to get this project done?
    • Who would roll up his or her sleeves in order to see this project through to the very end?
    • Who would you depend on to help bring together local resources?

    Thanks to Karen Stephenson in:

    http://www.strategy-business.com/press/enewsart

    for these qualities.”

    Lately, I've been saying, “I'm exploring the use of social media in building community and enhancing democracy”. Social media has great power and that power extends way beyond marketing…

    Here's my current LinkedIn profile: http://bit.ly/d5pAII

    Great post Chris!

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