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	<title>chrisbrogan.com&#187; software</title>
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	<link>http://www.chrisbrogan.com</link>
	<description>Learn How Human Business Works - Beyond Social Media</description>
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		<title>Twitter Needs an OPML-like Function</title>
		<link>http://www.chrisbrogan.com/twitter-needs-an-opml-like-function/</link>
		<comments>http://www.chrisbrogan.com/twitter-needs-an-opml-like-function/#comments</comments>
		<pubDate>Fri, 05 Mar 2010 21:24:40 +0000</pubDate>
		<dc:creator>ceb</dc:creator>
				<category><![CDATA[Article]]></category>
		<category><![CDATA[rogueproductmanagement]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.chrisbrogan.com/?p=5058</guid>
		<description><![CDATA[I&#8217;m looking over at you, Dave Winer, because you probably wrote about this years ago or something. I&#8217;m sitting here at Zemoga&#8216;s offices in Colombia. I realized that I wanted to be able to find a &#8220;Team Zemoga&#8221; list, click on it, and then dump the entire team into a list on my Seesmic Desktop. [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;m looking over at <em>you</em>, <a href="http://www.scripting.com" target="_blank">Dave Winer</a>, because you probably wrote about this years ago or something. </p>
<p>I&#8217;m sitting here at <a href="http://www.zemoga.com" target="_blank">Zemoga</a>&#8216;s offices in Colombia. I realized that I wanted to be able to find a &#8220;Team Zemoga&#8221; list, click on it, and then dump the entire team into a list on my Seesmic Desktop. I realize that I can follow other people&#8217;s public lists, but the functionality is just a bit too clunky still. </p>
<p>I want the ability to take a Twitter list and share it as a new &#8220;team&#8221; list, with the ability to quickly manage the &#8220;follow/followback&#8221; as well as the ability to DM them almost like they&#8217;re IM users. </p>
<p>Make sense? Is this just me?</p>
]]></content:encoded>
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		<slash:comments>23</slash:comments>
		</item>
		<item>
		<title>Living In Google Wave</title>
		<link>http://www.chrisbrogan.com/living-in-google-wave/</link>
		<comments>http://www.chrisbrogan.com/living-in-google-wave/#comments</comments>
		<pubDate>Wed, 20 Jan 2010 09:30:14 +0000</pubDate>
		<dc:creator>ceb</dc:creator>
				<category><![CDATA[Article]]></category>
		<category><![CDATA[google]]></category>
		<category><![CDATA[googlewave]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[thinking]]></category>
		<category><![CDATA[wave]]></category>

		<guid isPermaLink="false">http://www.chrisbrogan.com/?p=4877</guid>
		<description><![CDATA[I&#8217;m sending more and more collaboration tasks and conversations to Google Wave. I use it in place of the phone for a very simple reason: I&#8217;m not on the ground and in people&#8217;s time zones often enough to make the phone convenient. But further, it allows us both to see the conversation and refer to [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://img.skitch.com/20100118-q96ics4791ta53pw35fcsc5dai.jpg" alt="Google Wave" align="left"> I&#8217;m sending more and more collaboration tasks and conversations to Google Wave. I use it in place of the phone for a very simple reason: I&#8217;m not on the ground and in people&#8217;s time zones often enough to make the phone convenient. But further, it allows us both to see the conversation and refer to it as we move along. It allows newcomers to get caught up simply without us wasting time rehashing. It allows me to work while you sleep. </p>
<p>I&#8217;m not using many of the frilly plugins. I&#8217;m just using it for conversations. </p>
<p>One trick we do a lot: put the &#8220;good&#8221; or &#8220;clean&#8221; stuff at the top of the wave, and then use the bottom part for the conversation. Then, we can run up to the top, edit the &#8220;good&#8221; part, and keep that as the master copy. </p>
<p>Things I wish it had: groups for contacts, so that I could ping the HBW group in one shot; Export to DOC/PDF so I could send the &#8220;good&#8221; Wave to people not in the wave; sidebar chat, so that we could see our chatter in the upper right but dump it below, while looking at the &#8220;good&#8221; part of the wave. </p>
<p>But I&#8217;m not pushing it. In fact, I&#8217;m keeping these notes more for people thinking on innovating on Wave, so that they can see how users are doing things with it, and so they can adapt and advance their product ideas accordingly. </p>
<p>What I&#8217;m <strong>NOT</strong> doing is just waving to wave, or chit-chatting. I appreciate that people are interesting in just kicking the tires, but I&#8217;m not really available for that. I&#8217;m using it for projects and plans right now, but much less interested in general chat. </p>
<p>That said, I have an idea for a paid &#8220;Wave-only&#8221; event some time in the near future. Stay tuned. : )</p>
<p>For me, Wave has become my go to place to think, to share, to coalesce, to make projects happen. In fact, when I look at my online ecosystem, here&#8217;s what I do where: </p>
<ul>
<li> Facebook: connect with friends and family.
<li> LinkedIn: share professional networks.
<li> Twitter: communicate in real time, and find the new good stuff.
<li> Google Wave: work on the future.
<li> Blog: think and muse and share and publish.
</ul>
<p>
It&#8217;s tucked in there nicely. </p>
<p>What about you? Are you there yet? Are you finding much value yet? What are you collaborating on? What matters next? </p>
]]></content:encoded>
			<wfw:commentRss>http://www.chrisbrogan.com/living-in-google-wave/feed/</wfw:commentRss>
		<slash:comments>69</slash:comments>
		</item>
		<item>
		<title>How I Came to Love Google Wave</title>
		<link>http://www.chrisbrogan.com/how-i-came-to-love-google-wave/</link>
		<comments>http://www.chrisbrogan.com/how-i-came-to-love-google-wave/#comments</comments>
		<pubDate>Fri, 08 Jan 2010 17:51:59 +0000</pubDate>
		<dc:creator>ceb</dc:creator>
				<category><![CDATA[Article]]></category>
		<category><![CDATA[applications]]></category>
		<category><![CDATA[google]]></category>
		<category><![CDATA[googlewave]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[thinking]]></category>

		<guid isPermaLink="false">http://www.chrisbrogan.com/?p=4837</guid>
		<description><![CDATA[I&#8217;m not an early adopter. I really am not. Maybe to some of you, or to some industries, but in the tech world, I&#8217;m always the guy showing up a few months or so after the party. I was the 10,000th (ish) user of Twitter. I didn&#8217;t get an iPhone until the 3G. And when [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://wave.google.com" target="_blank"><img src="http://img.skitch.com/20100108-ts4tknu5bjnjyek8fwn7y444y9.jpg" alt="Google Wave" align="left"></a> I&#8217;m not an early adopter. I really am not. Maybe to some of you, or to some industries, but in the tech world, I&#8217;m always the guy showing up a few months or so after the party. I was the 10,000th (ish) user of Twitter. I didn&#8217;t get an iPhone until the 3G. And when Google Wave came out, I immediately dismissed it, the way many people dismissed Twitter when it first came out. </p>
<p>And then I saw the light. </p>
<p>I went from a guy who hated Google Wave to telling Kodak&#8217;s CMO on stage yesterday that Google Wave would be the one app I&#8217;d ask to salvage if I could only save one app running today. So how? Why? What&#8217;s that about? </p>
<p>There are two things I&#8217;ll do with this post: explain what &#8220;the light&#8221; is to me on Google Wave, and then talk about this thing we do with new technologies. </p>
<h3>The Light</h3>
<p>
Google Wave has been described as different things from different people. It&#8217;s been called a replacement for email (I don&#8217;t feel that way, but it&#8217;s a replacement for one way that we use email). It&#8217;s been called Google Talk on steroids (even less so). It&#8217;s been called Google Docs for groups (closer). </p>
<p>Google Wave allows for multi-person collaboration. It&#8217;s an easy way to work out plans and ideas and concepts with a group of people. Once you start ( here are <a href="http://www.chrisbrogan.com/google-wave-my-first-feelings/">my first feelings about Wave</a>), you go from total uncertainty to <a href="http://www.chrisbrogan.com/tips-for-google-wave/">sharing some tips</a> to <a href="http://www.chrisbrogan.com/my-google-wave-wish-list/">wishing it did some things better</a>, to <a href="http://www.chrisbrogan.com/using-google-wave-for-task-management/">using Google Wave for task management</a>. </p>
<p>I&#8217;m using it to propose a new book with <a href="http://www.inoveryourhead.net" target="_blank">Julien</a>, to propose a different book with (can I tell them? You tell me later), to hammer out the details of my new soon-to-be-revealed company, to start a side project with a good friend, and several other collaborative efforts. </p>
<p>The &#8220;light&#8221; is that this tool is better than email about going back and forth, and also, if you use it well (I&#8217;m learning to keep the &#8220;blips&#8221; at the top as the &#8220;gold&#8221; stuff, and use the blips below a certain point as the &#8220;chatter&#8221;), then you&#8217;ll see obvious and instant reasons for using it. But <strong>if you have no obvious collaboration project to try it on, it doesn&#8217;t immediately make sense.</strong> </p>
<p>In a way, it&#8217;s like being given a new device that not many people have. It&#8217;s just not useful. (See the <a href="http://en.wikipedia.org/wiki/Network_effect" target="_blank">network effect</a>.) So, once you get some collaborators and once you get a project rolling, you&#8217;ll immediately see the value. </p>
<p><h3>How We Process New Technologies</h3>
<p>
We process new technologies the way we consume most everything in our lives: &#8220;what&#8217;s in it for me?&#8221; And from that, we also ask, &#8220;Why should I change the way I am?&#8221; The &#8220;escape velocity&#8221; of the status quo is often too high to care about and as such, we don&#8217;t really feel the urge to switch. </p>
<p><em>Why should I check out Twitter? It just looks like people talking about their cats. I&#8217;ve got serious work to do.</em></p>
<p>I joke that there&#8217;s this cycle where we write a dismissive post about a tech, and then we write about why we ended up falling in love with it about 30 days. This post is that in a way. I used to really crap on Google Wave, and now here I am praising it. </p>
<p>Should we dismiss tech right off the bat? Probably. Should we revisit again? Yes. I think as business people, it&#8217;s just not in our best interest to follow every shiny objects. But should we stay open to reconsidering a technology after a fashion? Absolutely. Without this last part, we close ourselves to potential new improvements to our process flow. Imagine never adopting email. Imagine never getting a cell phone. Communications technologies like this are important, and do change how we do business. </p>
<p>Make sense? </p>
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		<slash:comments>124</slash:comments>
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		<item>
		<title>Using Google Wave for Task Management</title>
		<link>http://www.chrisbrogan.com/using-google-wave-for-task-management/</link>
		<comments>http://www.chrisbrogan.com/using-google-wave-for-task-management/#comments</comments>
		<pubDate>Thu, 31 Dec 2009 09:30:45 +0000</pubDate>
		<dc:creator>ceb</dc:creator>
				<category><![CDATA[Article]]></category>
		<category><![CDATA[googlewave]]></category>
		<category><![CDATA[gtd]]></category>
		<category><![CDATA[hbw]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[timemanagement]]></category>
		<category><![CDATA[wave]]></category>

		<guid isPermaLink="false">http://www.chrisbrogan.com/?p=4797</guid>
		<description><![CDATA[I&#8217;m getting more and more into Google Wave as a collaboration tool. I&#8217;m using it with Justin Levy for work stuff, with a whole host of people for my new business project, and I&#8217;m getting into the possibilities. I still have many wishes for it (post forthcoming). Today, I started using it for task management, [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://wave.google.com" target="_blank"><img src="http://img.skitch.com/20091230-8gr9f47ru6fp67cp2riqcbw7i3.jpg" alt="wave graphic" align="left"></a> I&#8217;m getting more and more into <a href="http://wave.google.com" target="_blank">Google Wave</a> as a collaboration tool. I&#8217;m using it with <a href="http://www.justinrlevy.com" target="_blank">Justin Levy</a> for work stuff, with a whole host of people for my new business project, and I&#8217;m getting into the possibilities. I still have many wishes for it (post forthcoming). Today, I started using it for task management, shifting away from my use of &#8220;Things&#8221; on my Mac. </p>
<p>Here&#8217;s my reasoning:</p>
<p>We can only visit so many applications regularly as part of a flow. Right now, my current &#8220;go to&#8221; applications are: email, Google Reader, calendar, Facebook, Twitter, email marketing (Publicaster), Evernote, slowly Google Wave, and that&#8217;s about it. </p>
<p>In a business flow, they work something like this:</p>
<ul>
<li> Mail and Twitter &#8211; communication / media making
<li> Reader &#8211; monitoring and story gathering
<li> Calendar &#8211; scheduling / appointments
<li> Evernote &#8211; &#8220;storage&#8221; information (like my frequent flier card #&#8217;s)
<li> Google Wave &#8211; project collaboration, like figuring out how things will work for events, etc.
</ul>
<p>Inside Wave, I started a wave to myself called &#8220;Threads.&#8221; In there, I have the status of Open, Waiting For, and Scratch Pad. I edit them as I have things come in. So, if someone needs something, I throw it in the &#8220;open&#8221; section until I get it done.</p>
<p>What&#8217;s missing are things like &#8220;deadlines,&#8221; but you know what? I don&#8217;t use deadlines, and if I have a deadline, I use the calendar. What&#8217;s also missing are some automated functions, like being able to &#8220;checkbox&#8221; closed a task. But I don&#8217;t care. I just delete. </p>
<p>The point, I guess, is that I&#8217;m using Google Wave as a task manager because it&#8217;s starting to fit into my flow. All my tools have to fit some kind of flow or I won&#8217;t use them. </p>
<p>Have you ever mapped your own flows? </p>
<p>And what do you think of the idea? </p>
]]></content:encoded>
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		<slash:comments>66</slash:comments>
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		<item>
		<title>My Site- Now an iPhone App</title>
		<link>http://www.chrisbrogan.com/my-site-now-an-iphone-app/</link>
		<comments>http://www.chrisbrogan.com/my-site-now-an-iphone-app/#comments</comments>
		<pubDate>Tue, 15 Dec 2009 15:41:38 +0000</pubDate>
		<dc:creator>ceb</dc:creator>
				<category><![CDATA[Promotion]]></category>
		<category><![CDATA[iphone]]></category>
		<category><![CDATA[iphoneapp]]></category>
		<category><![CDATA[software]]></category>

		<guid isPermaLink="false">http://www.chrisbrogan.com/?p=4738</guid>
		<description><![CDATA[Justin Levy told me to talk to the folks at Motherapp, who can put together iPhone apps for your blog. I&#8217;ve got an iPhone-formatted view of the web, but this is a standalone app, available in the app store. How cool is that? So, the guys at Motherapp built my blog into an app, which [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.flickr.com/photos/oskay/365607662/"><img src="http://farm1.static.flickr.com/124/365607662_c1b2ed6e01_m.jpg" alt="fake iphone" align="left" ></a> <a href="http://www.justinrlevy.com">Justin Levy</a> told me to talk to the folks at <a href="http://motherapp.com/">Motherapp</a>, who can put together iPhone apps for your blog. I&#8217;ve got an iPhone-formatted view of the web, but this is a standalone app, available in the app store. How cool is that? </p>
<p>So, the guys at Motherapp built my blog into an app, which actually also has Twitter and stuff blended in, and it turned out pretty cool. Oh, and it&#8217;s free. </p>
<p>Want it?</p>
<p><a href="http://itunes.apple.com/hk/app/chris-brogans-blog/id343743075?mt=8">[chrisbrogan.com] iPhone App</a> (will open iTunes)</p>
<p><em>Photo credit <a href="http://www.flickr.com/photos/oskay/365607662/">oskay</a></em></p>
]]></content:encoded>
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		<slash:comments>55</slash:comments>
		</item>
		<item>
		<title>Google Wave- My First Feelings</title>
		<link>http://www.chrisbrogan.com/google-wave-my-first-feelings/</link>
		<comments>http://www.chrisbrogan.com/google-wave-my-first-feelings/#comments</comments>
		<pubDate>Thu, 03 Dec 2009 17:24:33 +0000</pubDate>
		<dc:creator>ceb</dc:creator>
				<category><![CDATA[Article]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[googlewave]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[wave]]></category>

		<guid isPermaLink="false">http://www.chrisbrogan.com/?p=4678</guid>
		<description><![CDATA[I&#8217;m not yet smart enough to talk about Google Wave. I saw Gina Trapani talk about it at Web 2.0 and she called it the new cool document collaboration tool. That was useful, because I called it IM-but-more-annoying, so I guess I had it wrong. Then Scoble called it an infinite strip of paper. That [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;m not yet smart enough to talk about <a href="http://wave.google.com" target="_blank">Google Wave</a>. I saw Gina Trapani talk about it at Web 2.0 and she called it the new cool document collaboration tool. That was useful, because I called it IM-but-more-annoying, so I guess I had it wrong. Then Scoble called it <a href="http://scobleizer.com/2009/11/27/googles-infinite-strip/">an infinite strip of paper</a>. That made sense, too. I heard from Greg Cangialosi that he and <a href="http://www.christopherspenn.com" target="_blank">Christopher S. Penn</a> talked about it being much bigger, but that these are early days. </p>
<p><a href="http://www.inoveryourhead.net" target="_blank">Julien</a> and I are working on our new book. We decided to dare to try Wave to write the starting parts, like the outline and the big premises. So far, it&#8217;s even easier to use as a collaboration tool than <a href="http://docs.google.com">Google Docs</a>. But I&#8217;m still not there yet. </p>
<p>I found this video on <a href="http://www.gizmodo.com" target="_blank">Gizmodo</a>. It&#8217;s a Wave preview with Pulp Fiction as the overdub. The language is not safe for work. It&#8217;s funny as hell, though. And actually, it taught me something. </p>
<p><object width="480" height="295"><param name="movie" value="http://www.youtube.com/v/xcxF9oz9Cu0&#038;hl=en_US&#038;fs=1&#038;color1=0x2b405b&#038;color2=0x6b8ab6"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/xcxF9oz9Cu0&#038;hl=en_US&#038;fs=1&#038;color1=0x2b405b&#038;color2=0x6b8ab6" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="480" height="295"></embed></object></p>
<p>Your thoughts on Wave? </p>
]]></content:encoded>
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		<slash:comments>104</slash:comments>
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		<item>
		<title>The New Utility Belt</title>
		<link>http://www.chrisbrogan.com/the-new-utility-belt/</link>
		<comments>http://www.chrisbrogan.com/the-new-utility-belt/#comments</comments>
		<pubDate>Mon, 02 Nov 2009 02:56:37 +0000</pubDate>
		<dc:creator>ceb</dc:creator>
				<category><![CDATA[Article]]></category>
		<category><![CDATA[gear]]></category>
		<category><![CDATA[hbw]]></category>
		<category><![CDATA[socialmedia]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[utilitybelt]]></category>

		<guid isPermaLink="false">http://www.chrisbrogan.com/?p=4559</guid>
		<description><![CDATA[I was thinking about utility belts. You know, Batman style. I&#8217;m thinking about this in two ways. In the first way, we could talk about the gear that people (like myself) use in this modern media making age. For instance, in my backpack, I have the following items (amazon affiliate links for some): Apple MacBook [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.flickr.com/photos/chanchan222/2971258613/"><img src="http://farm4.static.flickr.com/3165/2971258613_09c174a587_m.jpg" alt="Batman" align="left"></a> I was thinking about utility belts. You know, Batman style. I&#8217;m thinking about this in two ways. In the first way, we could talk about the gear that people (like myself) use in this modern media making age. For instance, in my backpack, I have the following items (amazon affiliate links for some):</p>
<ul>
<li> <a href="http://www.amazon.com/gp/product/B002C745OQ?ie=UTF8&#038;tag=chrisbrogan&#038;linkCode=as2&#038;camp=1789&#038;creative=9325&#038;creativeASIN=B002C745OQ">Apple MacBook Pro</a>
<li> <a href="http://www.amazon.com/gp/product/B001CCLBSA?ie=UTF8&#038;tag=chrisbrogan&#038;linkCode=as2&#038;camp=1789&#038;creative=390957&#038;creativeASIN=B001CCLBSA">Panasonic Lumix DMC-LX3k</a> digital camera and video camera
<li> <a href="http://www.amazon.com/gp/product/B0016MLUKU?ie=UTF8&#038;tag=chrisbrogan&#038;linkCode=as2&#038;camp=1789&#038;creative=9325&#038;creativeASIN=B0016MLUKU">Edirol R-09HR</a> mp3 recorder
<li> <a href="http://www.amazon.com/gp/product/B0015T963C?ie=UTF8&#038;tag=chrisbrogan&#038;linkCode=as2&#038;camp=1789&#038;creative=9325&#038;creativeASIN=B0015T963C">Amazon Kindle</a>
<li> iPhone 3G (thanks <a href="http://www.twitter.com/digiphile">Alex</a> for pointing out this missing piece).
<li> Verizon air card for mobile Internet
<li> and a few other things.
</ul>
<p>That&#8217;s one way to think about the new utility belt, as if it were the gear that connects you to the web. </p>
<p>Another way to think about it is like this: what software and methods for using it would best keep you equipped while navigating the web in doing what you&#8217;re doing. For instance, if you&#8217;re a salesperson, maybe your utility belt looks like this:</p>
<ul>
<li> <a href="http://www.linkedin.com">LinkedIn</a> &#8211; for networking, and for answering questions.
<li> <a href="http://www.batchblue.com">Batchbook</a> &#8211; for simple CRM.
<li> <a href="http://www.radian6.com">Radian6</a> &#8211; for competitive data (Radian6 is sometimes a sponsor of NML events)
<li> <a href="http://maps.google.com">Google Maps</a> &#8211; for finding places on visits.
<li> <a href="http://docs.google.com">Google Docs</a> &#8211; for keeping spreadsheets, sales docs, forms, etc.
<li> <a href="http://www.twitter.com">Twitter</a> &#8211; for informational pulse.
<li> <a href="http://www.socialcast.com">Socialcast</a> &#8211; for internal company chatter.
<li> <a href="http://www.youtube.com">YouTube</a> plus a blog &#8211; for lead generation materials.
<li> <a href="http://www.flickr.com">Flickr</a> &#8211; for a visual database of your prospects, for sales materials, etc.
</ul>
<p>
We could do this many other ways, and for several different organizations. We could think about how these tools allow us to navigate and parse and funnel and select. There are lots of ways you could see rolling different types of utility belts. For instance, what would a journalist&#8217;s utility belt look like, both physically and otherwise? </p>
<p>These are just thoughts along the way towards ways to make tools more useful to the human business. What do you think? </p>
<p><em>photo credit <a href="http://www.flickr.com/photos/chanchan222/2971258613/">chanchan222</a></em></p>
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		<slash:comments>36</slash:comments>
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		<title>What Human Business And the Social Web Are About</title>
		<link>http://www.chrisbrogan.com/what-human-business-and-the-social-web-are-about/</link>
		<comments>http://www.chrisbrogan.com/what-human-business-and-the-social-web-are-about/#comments</comments>
		<pubDate>Mon, 12 Oct 2009 05:18:52 +0000</pubDate>
		<dc:creator>ceb</dc:creator>
				<category><![CDATA[Article]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[hbw]]></category>
		<category><![CDATA[humanbusiness]]></category>
		<category><![CDATA[socialmedia]]></category>
		<category><![CDATA[socialweb]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[thinking]]></category>

		<guid isPermaLink="false">http://www.chrisbrogan.com/?p=4476</guid>
		<description><![CDATA[I want to share my take on how human business works, and what the social web is all about. When I talk about these things, they might not line up with what you&#8217;ve thought about, but that&#8217;s okay. We see things differently. To me, this is a large tapestry and we&#8217;re weaving the fabric of [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.flickr.com/photos/eelssej_/394781835/"><img src="http://farm1.static.flickr.com/143/394781835_9b18ba4061_m.jpg" alt="hugs" align="left"></a> I want to share my take on how human business works, and what the social web is all about. When I talk about these things, they might not line up with what you&#8217;ve thought about, but that&#8217;s okay. We see things differently. To me, this is a large tapestry and we&#8217;re weaving the fabric of new stories together a little at a time. It&#8217;s okay if you don&#8217;t see it this way yet. I just want to share my perspective, if only to give you a fuzzy squint into what I believe is here, and what I think is coming with all this. Your thoughts and additions to this are welcome. Or this might not resonate at all. I&#8217;m open to your ideas, either way.</p>
<p>
<h3>Relationships Matter</h3>
<p>Human business resets the core building block from &#8220;customer&#8221; to &#8220;relationship.&#8221; We accept that &#8220;relationship&#8221; includes non-customers, prospects, customers, customers who are leaving, former customers, potential reclaimed customers (to name a few).</p>
<p>
<h3>Business Structures Matter</h3>
<p>Human business recognizes that businesses and their practices are porous and more like fabric than like a machine. We accept that good ideas come from outside the company, too. We accept that our employees and other relationships have lives outside the company, and that our business is actually a bunch of clusters that form, dissolve, and form again, instead of some kind of rigid tree structure. </p>
<p>
<h3>Small Powerful Networks Matter</h3>
<p>The social web gives us a new dialtone, a new TV station, a new newspaper, a new magazine, and we all have one. We are all voices waiting to be heard, and all businesses must now think about a customer base that broadcasts, that networks, that voices its opinions loudly, in the open, and with rapid-paced interactions between loosely-joined clusters of like-minded types. </p>
<p>
<h3>Gatejumping Matters</h3>
<p>
Human business doesn&#8217;t have to follow the traditions that came before it. The social web amplifies different aspects of these businesses. There are different centers of power. In a world where we know Paula Berg from Southwest Airlines, Frank Eliason from Comcast, Jenny Cisney from Kodak, but not the senior team, we have a new kind of power, we have a new hierarchy, a new kind of relationship-centric communications method. </p>
<p>
<h3>Alternative Economies Matter</h3>
<p>These tools help us with awareness, reputation, and trust: currencies that were in such low demand before, but that now seem to be more important than ever. We can buy spots on TV, but no one notices. We can pay for shiny clothes, but we can&#8217;t buy a reputation. Trust isn&#8217;t something that one picks up at the store. And yet, we can transact a lot of exchanges that use those three things as part of the payment mechanism. </p>
<p>
<h3>Further Definition</h3>
<p>
This is not utter chaos. This is a redefinition to better align with organic and social sculptures that make sense to all of us, whether or not we were willing to acknowledge this before. Example: when our old encyclopedias stopped mattering, we wrote our own. Example: when we ask the social web for a hotel, <a href="http://www.chrisbrogan.com/cafe-shaped-business-the-roger-smith-hotel/">the social web answered back</a>. </p>
<p>This is not a new marketing channel. This is not a new technology. This is not a movement. </p>
<p>It&#8217;s more. And yet, it&#8217;s so easily misappropriated and malformed and co-opted that it could just as easily be brushed aside. This isn&#8217;t the battle of who &#8220;gets it&#8221; and who doesn&#8217;t. It&#8217;s the battle to shape these new pathways with the help of these new tools and methods, before some other rigid structure pushes itself in place. </p>
<p>Or, it&#8217;s just a bunch of feel-good nobodies tweeting and facebooking. </p>
<p>You say? </p>
<p><em>Photo credit <a href="http://www.flickr.com/photos/eelssej_/394781835/">kalandrakas</a></em></p>
]]></content:encoded>
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		<slash:comments>102</slash:comments>
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		<title>A Quick and Inconclusive List of Software I Like</title>
		<link>http://www.chrisbrogan.com/a-quick-and-inconclusive-list-of-software-i-like/</link>
		<comments>http://www.chrisbrogan.com/a-quick-and-inconclusive-list-of-software-i-like/#comments</comments>
		<pubDate>Fri, 10 Jul 2009 10:30:47 +0000</pubDate>
		<dc:creator>ceb</dc:creator>
				<category><![CDATA[Article]]></category>
		<category><![CDATA[internet]]></category>
		<category><![CDATA[macintosh]]></category>
		<category><![CDATA[osx]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[webapps]]></category>

		<guid isPermaLink="false">http://www.chrisbrogan.com/?p=4052</guid>
		<description><![CDATA[This list is dated July 2009. It will be out of date by the end of July 2009. Not really, but close. I&#8217;m often asked which software and which websites I use to do my job and live my digital life. A list like this is maybe just a way for you to check yourself, [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.flickr.com/photos/chrisbrogan/3684924585/" title="Ball Drops at Loopy Labs at StoryLand by Chris Brogan, on Flickr"><img src="http://farm4.static.flickr.com/3608/3684924585_0c00b7ed6c_m.jpg" width="240" height="161" alt="Ball Drops at Loopy Labs at StoryLand" align="left" /></a><em>This list is dated July 2009. It will be out of date by the end of July 2009. Not really, but close.</em>
<p>
I&#8217;m often asked which software and which websites I use to do my job and live my digital life. A list like this is maybe just a way for you to check yourself, but also you occasionally will find something that catches your eye. I&#8217;m sure I&#8217;ll miss a few things. </p>
<p>
<h3>Software I Like</h3>
<ul>
<li> <a href="http://www.wordpress.org">WordPress</a> &#8211; my blogging software.
<li> <a href="http://desktop.seesmic.com/">Seesmic Desktop</a> &#8211; my Twitter client desktop-wide.
<li> <a href="http://www.atebits.com/tweetie-iphone/">Tweetie</a> &#8211; my Twitter client for iPhone.
<li> <a href="http://www.youtube.com">YouTube</a> &#8211; for videos under 10 minutes.
<li> <a href="http://www.blip.tv">Blip.TV</a> &#8211; my preferred &#8220;full service&#8221; video provider.
<li> <a href="http://www.gmail.com">Gmail</a> &#8211; my email service.
<li> <a href="http://www.adiumx.com">Adium</a> &#8211; my IM client (I rarely use IM).
<li> <a href="http://www.batchblue.com">BatchBook</a> &#8211; my contact database.
<li> <a href="http://www.freshbooks.com">FreshBooks</a> &#8211; my personal invoicing software.
<li> <a href="http://www.pipelinedeals.com">Pipeline Deals</a> &#8211; my sales CRM.
<li> <a href="http://www.picnik.com">Picnik</a> &#8211; my photo editing software. LOVE it.
<li> <a href="http://www.flickr.com">Flickr</a> &#8211; my photo hosting solution.
<li> <a href="http://www.delicious.com">Delicious</a> &#8211; my social bookmarking tool.
<li> <a href="http://www.google.com/reader">Google Reader</a> &#8211; my RSS reader (for reading blogs).
<li> <a href="http://www.google.com/calendar">Google Calendar</a> &#8211; for calendering.
<li> <a href="http://www.socialcast.com">Socialcast</a> &#8211; (client) for Workstreaming (like Twitter inside work).
<li> <a href="http://www.radian6.com">Radian6</a> &#8211; listening software (a client).
<li> <a href="http://www.evernote.com">Evernote</a> &#8211; my multi-tool of note taking/keeping.
<li> <a href="http://www.blueskyfactory.com">Blue Sky Factory</a> &#8211; my email marketing software.
</ul>
<p>
That&#8217;s what I&#8217;ve got for now. If you think of something I missed, or have a question on one, feel free. Let&#8217;s use this as a discussion starter. Fair? </p>
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		<slash:comments>41</slash:comments>
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		<item>
		<title>Tiny Annoyance in Posterous</title>
		<link>http://www.chrisbrogan.com/tiny-annoyance-in-posterous/</link>
		<comments>http://www.chrisbrogan.com/tiny-annoyance-in-posterous/#comments</comments>
		<pubDate>Thu, 09 Jul 2009 12:57:04 +0000</pubDate>
		<dc:creator>ceb</dc:creator>
				<category><![CDATA[Article]]></category>
		<category><![CDATA[blogging]]></category>
		<category><![CDATA[internet]]></category>
		<category><![CDATA[posterous]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[webapps]]></category>

		<guid isPermaLink="false">http://www.chrisbrogan.com/?p=4049</guid>
		<description><![CDATA[UPDATE: Apparently, it&#8217;s just me. Others have embedded just fine. Please disregard this post. I&#8217;ve been trying out Posterous after reading about it on Steve Rubel&#8217;s blog. I&#8217;m using it to capture my vacation. Today, I tried switching to HTML on the website to embed a YouTube video. (Okay, I just lost a few of [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://chrisbrogan.posterous.com"><img src="http://img.skitch.com/20090709-byp615d1f85nxh2rxt8bkq2ws.jpg" alt="posterous" align="left"></a><strong>UPDATE: Apparently, it&#8217;s just me. Others have embedded just fine. Please disregard this post.</strong> </p>
<p> I&#8217;ve been trying out <a href="http://chrisbrogan.posterous.com" target="_blank">Posterous</a> after reading about it on <a href="http://www.micropersuasion.com" target="_blank">Steve Rubel&#8217;s blog</a>. I&#8217;m using it to capture my vacation. </p>
<p>Today, I tried switching to HTML on the website to embed a YouTube video. (Okay, I just lost a few of you, but basically, I was adding a video the &#8220;by hand&#8221; way). No go. It wouldn&#8217;t be recognized. </p>
<p>Solutions: 1.) use the bookmarklet and push the button while on the YouTube site, or 2.) email the URL to Posterous and let THEM do it. </p>
<p>Okay, fine with a YouTube video. The web has TONS of widgets and applets and things that are just simple copy/paste efforts. Posterous is great and handling the simple stuff and I enjoy it as a very simple, lightweight blogging platform, but I&#8217;m a little ticked that I can&#8217;t muscle down just a hair and add an embed code. </p>
<p>Just thoughts on a service. Am I wrong? </p>
]]></content:encoded>
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		<slash:comments>31</slash:comments>
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