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10

How Does the Internet Impact Consumer Behavior

June 28, 2008

word of mouth My friend, Rachelle, from Fleishmann-Hillard sent me this release about her European offices’ recent work on understanding how the Internet affects consumer behavior in Europe.

Key findings:

  • The Internet beats TV two to one on influence, and eight to one over print.
  • People ask other people for personal purchase advice, but for airline tickets and stuff, they prefer the corporate sites.
  • Only 28% of people trust the information they read online, and yet 66% say the web helps them make better decisions. Huh?
  • No surprise: different parts of Europe use the web differently: Germany uses more search; the UK has more social networking interest.

The full paper is free to download here.

Photo credit, Paull Young

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13

Quick Survey

February 10, 2008

A friend and reader wanted to know who actually came here, and how many of you were perhaps college-aged readers. I told her that I had no idea who came here, except for who actually commented or not. To that end, I came up with a quick 6 question survey (5 if you don’t want to write something about the site), and I’m hoping you’ll take it:

**UPDATE: Guess there’s a 100 person limit on the free one. Survey closed itself. Sorry.***



Click Here to take survey

Don’t worry. I’m not looking to build maniacal demographic data farms based on who you are. I just want to be able to answer her question, plus a few nagging questions of my own.

It’d mean a lot to me if you’d pop over and answer these questions. Thank you!

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  • About Chris
    Chris Brogan advises businesses, organizations and individuals on how to use social media and social networks to build relationships and deliver value.

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