The Frontier is All Around Us

I love this new Levi campaign. If you can’t see the video embedded below, click here to go to my site. Essentially, what I love about it, is that it’s the story of rebirth, or the seeds that might get us to think about rebirth, with regards to cities, to economies, to matters of finding a new identity.

Watch this video first, the commercial.

The girl voice narrating says this: People think there aren’t frontiers anymore. They can’t see how frontiers are all around us.

I love that. It’s a thought worth taking away, no matter what else you do or don’t take from the post. Put that one in your pocket for later.

Braddock, Pennsyvania

But this one’s the meat:

From this website, we learn that Levi Strauss & Co invested in Braddock, in the community center, in the public library, and in an urban farm. They are putting dollars into a community that’s down on its luck. To me, this cause-meets-advertising model is where it’s at. They’ve put some dollars into the community and have blended that with stories about people getting to work. As they sell work clothes, this is a good connection to make.

What do you think?

Might Not All Be Roses

The story of Braddock, Pennsylvania, is a bit in question, according to this site, so like with any advertisement, there’s a little work for us to do: are the folks at Levi helping, and if so, are they overplaying what they’re doing? That’s what the site mentioned in this link talks about.

In my estimation, there are probably a lot of emotions around this kind of project. There are probably many versions of what happened, and I’m sure there are many people from Braddock who won’t give Levi Strauss & Co much credit for it. We can never please the world, and we can always do more. That’s part of life all the way around.

But What About You?

How do you see this effort working? Did you notice all the social media integration? Does it conjure up the desire to share the story, because it’s the story of many places where we live? Or do you have other thoughts about it?

People think there aren’t frontiers anymore. They can’t see how frontiers are all around us.

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  • http://www.stellarpointgroup.com Go2Mach2

    Thanks Chris…

    Your post reminds me of two things – First, some personal experiences of a similar NE Pennsylvania town called Freeland – a great small town with only one major problem – the younger generation moves on to a bigger word leaving the past and the town behind them. This is not a bad thing, just one of the realities of the world becoming a smaller place. Second, I wonder what are Levi's motives. Is this project a targeted Pennsylvania Marketing Campaign or is it the end result of a genuine desire to help one Pennsylvania community? Being an optimist, I'll go with the latter.

    Either way, we should all remember the little things each of us can do every day to make “our little world” a better place. Thanks for the Monday reminder…

  • http://www.hubspot.com rickburnes

    Chris — Thanks so much for sharing this. I love it. It resonates on a personal level (Braddock might as well be Fall River or New Bedford or Springfield), and as a marketer it's aspirational. I want to create that kind of emotional resonance at HubSpot.

    One thing I'm curious to see with this campaign: Can they get it to scale. If this is a few donations to local do-good efforts and a fancy Madison-Ave-produced YouTube video, it's a nice thought. If it's a movement that empowers Levis wearers everywhere to support the community gardens and after-school centers in their own Braddocks, well then that's a different thing all together. That would be frickin' amazing. World-changing, you might say.

  • http://twitter.com/CRRTravel1 Tom Ranieri

    CHRIS, That was the Post of the Month. I loved it and it really hit home. There are no more Frontiers is a great way to put it. The interviews showed that there are people in Braddock that can make things happen still. It reminded me of a project we have going here in Costa Rica. It is a banana plantation and the people still live in the old United Fruit Company homes (run down about 60 years). It is poverty in what is considered a developing country. These plantations are surrounded by mountains and just a stones throw from the most beautiful beaches of Costa Rica. We are trying to get tourism to stop in the area and visit the history of the United Fruit Company (which has some rough facts that many people are not aware of). Great post and you got me pumped for my next visit to the banana plantation in southern Costa Rica. Thanks Chris

    I hope to use social media to get some of the real facts out there and get this community rolling

  • indulgeinhappy

    I'm thinking what if everyone did things like this. Companies taking care of communities, people taking care of people. Everything going full circle. No waste, no one left to poverty. It's brilliant, beautiful, it's ♫ “what a wonderful world” ♫.

    If people saw charities leading actions like this, maybe people wouldn't worry so much about where every penny goes. People would give more, be happier to, and on and on.

    I'm noticing things like this happen more often. People turning towards people. Not taking but helping. It's a trend that companies and masses of people alike are turning towards. Chris, I think you are a big part of that. Thanks for being you!

  • http://www.brianbarela.typepad.com/ Brian Barela

    i'm seeing from this that the mission of the company connected to the realities of daily life is a powerful message. thanks for sharing this video.

  • Mark Harai

    Hi Chris,

    I like the strategy – rather than coming up with a clever story line, they are becoming part of the story… They are also putting money in to a hurting community of people. If the situation in Braddock doesn't improve overall as a result, they still did a good thing in helping some folks in need. If it does have an overall positive impact in the community with measurable results, Levi will benefit not only from helping a small community in need, but demonstrating how big companies across America can invest in small town America and contribute to a country that needs a big time turnaround. In my opinion, this is a solid campaign strategy that is win/win for all and could be “brilliant” for Levi.

  • http://twitter.com/jbjcanfield Jennifer J. Canfield

    I'm from Pittsburgh, and before moving to Boston, drove through Braddock to my sister's house twice a week. Western PA is made up of a 100s of Braddocks, and Rick Burnes is right, so is MA.

    The area was great for me when I was an artist, but when it came time to settle, I had to move on. No jobs, no young professionals. So yes, I want to share this story.

    Does it bother me that Levi Strauss is behind it? Not at all. What makes it work? It is transparent, for one. I enter into the video(s) knowing Levi is involved. Second, Levi doesn't overstate what they are doing (clearly they could/should be doing more with education and job creation to really make a difference), and that makes it work, too.

    This is a good example of how CSR can generate a return (increasing brand awareness, loyalty, equity, for example) for large multinational corporations. Doesn't hurt that it is marketed tastefully and truthfully, too.

  • http://www.leweshomesonline.com Susan pomerantz

    Thank you for sharing this. As a realtor it gave me a whole new way to look at what I do…..when people buy homes they are investing in the future of the town. WOW

  • MaureenEMcBride

    I live in a small community that died from the inside out years ago. I work on the Planning Commission.
    Several generations of rural poverty have left the people here with a mindset wherein their knee jerk reaction to an outside source such as Levi's providing any kind of attention or assistance would be interpreted as exploitation. You live in a small town because you are both averse to both risk and change. Poverty and the effects of poverty become a mindset wherein nothing is ever attempted. Complaints about progress are inevitable. The campaign is beautiful. What it fails to mention is the discipline required to make things work long term.

  • http://simplyevolve.com DanielDubya

    True, it's a great message. And it makes sense for Levis to brand themselves as this. And it's great they've invested money in an ailing community. But, like one note on the FB page says, there is no public input as to how it is invested, which is troublesome. Granted, Levis has the right to invest as they choose. However, if they're giving it as a grant to the city, and the city gets to decide how to spend it, then the public should be allowed some input.

    It appears that they've put the money towards building a community center and a community farm. It seems to me that this is a mixed signal, as they could have put that money–and more–into building something that's a little more self-sustaining such as, you know, a factory.

    $1 million might seem like a lot of money, but it really isn't when communities like Braddock need tens of millions, if not hundreds, to get back on track.

    It's a great piece of advertising, and it's backed by something real. My question is if it's really enough.

  • jessicaswanson

    There will always be cynics when a big company makes a statement. Personally, I am ALWAYS happy to see the “big boys” trying to make a difference. And if Levis is making people talk – that's what good marketing is all about! I love the campaign. (And, especially love that they integrated “giving back” with their advertising – brilliant.

  • Michael_D_Gold

    Chris, long time first time. I love this example as a case study, and I totally appreciate your acknowledgement of the multiple possible reactions to a project like this, and the notion that some people might resent Levi's version of their lives. But at least this is an example of a social media campaign that's built around something that REALLY counts. Kudos to Levis. And thanks for sharing.

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  • http://chrisbrogan.com Chris Brogan

    Thanks, Michael, and thanks for decloaking.

    One outcome of the story? I'm wearing Levi jeans today for the first time in maybe 20 years. In a culture of really expensive jeans, I liked the story so much, I was swayed to buy a few pairs. Now, I'm just one buyer, but hey. : )

  • http://chrisbrogan.com Chris Brogan

    I'm with you, Jessica. Why crap on someone for trying to do something better.

  • http://chrisbrogan.com Chris Brogan

    So, 1 million isn't a good start? Isn't putting their massive ad campaign out there to get our eyes open a good start?

    Seems strange to put down the campaign as it's a starting point to highlight what needs doing, not a bid to prop up the city entirely.

  • acowboyswife

    Well, I know all about frontiers. I've seen half dead towns filled with a community that wants to bring it back to life and I've seen dead towns that were given up on. When I was in school, our town was thriving and full of excitement, adventure, and opportunity. Then after we moved away and came back 14 years later, we saw how much things had changed, the decline in businesses, the loss of some of the fun things for kids to do like the roller rink & movie theater, and saw an increase in crime. Then, out of nowhere, the community decided to take its' town back! Big and small businesses were being built, community activities were happening, and it was finally alive again. I'm proud to live in frontier land….we definitely know the value of each other as one and as a whole. We know how important it is to work together and create a better place for future generations. I love that I know I can go to my neighbor's house and borrow a cup of sugar out of the blue or ask them to watch our kids…even if they are 20 miles away. How many of you know your neighbor and can say the same?

    Really great message in these videos and I love what Levi is doing. Since my oldest only wears Levi, I asked him if he had seen of these. He said he had, “yeah, it reminded me of Channing.” Channing was where we lived when he was 5-10. There wasn't much of anything in the once thriving little town but we loved the community. When the local Mercantile had a fire and asked for donations, Tyler took his ranch earnings and gave it to them. I can remember him saying this– “We have to help them fix it Mom. My friends need a place to go after school for a snack and wait for their mom to pick them up” He was 7. He wasn't thinking about himself, he was thinking about those kiddos that the Mercantile basically babysat until parents could come and get them. How cool is that. That is what frontier land is all about.

    and I rambled a great deal and not even sure if what i wrote makes any sense. While Levi may be the focal point for many, it reflects a true story for us and means much more. We appreciate what they are doing.

  • http://simplyevolve.com DanielDubya

    Let's take a step back. Let's separate the campaign from the deed. The campaign itself is fantastic. I think the ads are as close to art as advertising can get. Heck, they are art. The campaign certainly will raise awareness of the product and the plight of working class Americans, as well as promote Levis as a good corporate citizen. That is to say, that it will likely be a very effective campaign in terms of those objectives.

    But what if the objectives were to revitalize a post-industrial city/town. $1 million may seem like a lot of money, but it's really a drop in the bucket. $1 million isn't a good start. It's a lackluster start. I've worked with philanthropy organizations who have given more than $10 million to just one failing, inner-city school.

    Granted, Levis isn't a philanthropy organization, but I would bet that the production and media buy for the campaign itself cost more than $1 million. $1 million is band-aid money–not problem solving money.

    And that's where the campaign talks out of both sides of its mouth. It's presenting their deed as generous and as a push towards revival. True, it's not claiming it's a cure-all, but it is boasting about something that is, in the grand scheme of things, a rather paltry amount. If they really wanted to put their money where their mouth is, they'd spend their money on actually finding ways to create a sustainable economic growth in the town, such as finding ways to help people who's jobs have been outsourced to other countries.

  • Laura Click

    Absolutely beautiful videos and brilliant campaign. Thanks for sharing, Chris. I hadn't seen this campaign yet, but I think it's artful, smart and well done.

    It will be interesting to see how this impacts their bottom line. It's not as sexy as something like the Old Spice campaign, so I doubt it has the viral capability. However, it certainly strikes a nerve. I think you can't help but be touched by this message. It certainly has changed my opinion of Levi's.

    I think people are becoming immune to traditional ad campaigns and I hope this represents a shift in consumers wanting to buy from socially conscious businesses that are working to better our world. I grew up in a small town that has deteriorated over the years. I'm sure many others can relate to this story. In addition to encouraging favor with the Levi's brand, maybe, just maybe, this campaign will help inspire others to go out there and look for ways to improve the world around them. Kudos to Levi for working to make a difference in a small way.

  • lauraclick

    Absolutely beautiful videos and brilliant campaign. Thanks for sharing, Chris. I hadn't seen this campaign yet, but I think it's artful, smart and well done.

    It will be interesting to see how this impacts their bottom line. It's not as sexy as something like the Old Spice campaign, so I doubt it has the viral capability. However, it certainly strikes a nerve. I think you can't help but be touched by this message. It certainly has changed my opinion of Levi's.

    I think people are becoming immune to traditional ad campaigns and I hope this represents a shift in consumers wanting to buy from socially conscious businesses that are working to better our world. I grew up in a small town that has deteriorated over the years. I'm sure many others can relate to this story. In addition to encouraging favor with the Levi's brand, maybe, just maybe, this campaign will help inspire others to go out there and look for ways to improve the world around them. Kudos to Levi for working to make a difference in a small way.

  • lauraclick

    Absolutely beautiful videos and brilliant campaign. Thanks for sharing, Chris. I hadn't seen this campaign yet, but I think it's artful, smart and well done.

    It will be interesting to see how this impacts their bottom line. It's not as sexy as something like the Old Spice campaign, so I doubt it has the viral capability. However, it certainly strikes a nerve. I think you can't help but be touched by this message. It certainly has changed my opinion of Levi's.

    I think people are becoming immune to traditional ad campaigns and I hope this represents a shift in consumers wanting to buy from socially conscious businesses that are working to better our world. I grew up in a small town that has deteriorated over the years. I'm sure many others can relate to this story. In addition to encouraging favor with the Levi's brand, maybe, just maybe, this campaign will help inspire others to go out there and look for ways to improve the world around them. Kudos to Levi for working to make a difference in a small way.

  • http://twitter.com/StartupSidekick Jason Sullivan

    The cinematic nature of the commercial immediately draws in interest; I (like most people) typically tune out a commercial after a few seconds, but the style of this particular commercial allows it to get through my filter, to the point that I'll watch it in its entirety. Interesting commercial

    Jason
    http://twitter.com/StartupSidekick (follow me on Twitter for fresh entrepreneurial advice)

  • http://chrisbrogan.com Chris Brogan

    Im' sure it won't be as viral. I'd be interested to know if it makes money, as they're saying the revenue bump on OldSpice isn't huge.

  • http://chrisbrogan.com Chris Brogan

    Ooooh. Maybe a guest blog post or video between you and your son? : )

  • http://chrisbrogan.com Chris Brogan

    That's the interesting bit, isn't it? The resistance after the beatdown of poverty. Like, once the help comes, there's already a stockholm syndrome of it.

  • http://www.superiorpromos.com Pablo Edwards

    Amazing what can happen when a company with financial ability puts it back into the world that needs it. Thanks for sharing their story with us Chris.

  • Robert Rowe

    I read about Braddock a few months ago, and the story intrigued me. It seemed to me, all the town needed was a big enough catalyst to “bring it back”. Of course Levi needs to have a business angle on things, but maybe the community center is that catalyst. Maybe just the town attention in the “commercials” (it's more like a mini-documentary, released by a major brand, isn't it?) is another catalyst.

  • http://twitter.com/InfiniteCMO Parham Nabatian

    Time and time again advertisers have proven that telling a story can be the best method of marketing a brand. Levis has done an incredible job here of focusing on an issue that America is dealing with – small towns that are suffering economically. What works really well is that the Levis brand is already associated with hard work and America's growth in the 20th century. Now can the brand be re-associated with the re-birth of small towns like Braddock? It takes more than a $1 mil investment and a 5 minute video.

  • http://www.kherize5.com Suzanne Vara

    great campaign, thanks for sharing. Can Levi's make a difference? Yet to be seen however what I really like about this campaign is that it makes people think more about where they were from and what happened to their town or for other what is happening where they are now and how they can make change. It is no secret that where I am in Vegas, it is a city in crisis. Leading the nation in unemployment, bankruptcies, foreclosures, last in education, a below 50% of HS students graduating is far to many things to be leading and being last in. Driving around some areas it resembles a beach town in the winter where you wonder if tumbleweeds are going to come across your path. The difference is that Vegas being so transient, there are few with strong roots to the city. Strong roots does help to bring on change as we want to revitalize where we grew up as it has the memories and was a molding of sorts as to who we are today.

    Wearing Levi clothing is not only supporting what they are doing it is thinking of where we grew up and how it is today and what we can do there and where we are now. Many have moved from where they grew up to better themselves but there is something that tugs at us to want to preserve what was once in our “hometown.” It could be a giving back as we had a home there, went to school there and formed long lasting friendships. I have friends from elementary school that we reminisce about old times, teachers, places and the those were the days.

    I do not think that a campaign win for this would be it going viral. Nah, I think a winner for this is getting people to care and do. Get out there and see if you can make positive changes. We have to live somewhere and making that somewhere the best that you can is powerful. Good move Levi's, good move.

  • Gunter Marie

    Levi's is a for-profit entity, of course they are in the business of making money (selling Levi's jeans and related products) that is their primary mission.

    However, that the company has made a concerted effort to align that primary mission with an important social cause, is worth a second look. After all, it's a step in the right direction of what is a long and trying process, but that will likely produce at least some measure of positive result for the community of Braddock — despite an apparent lack of finesse at the start.

    What I don't like about the Levi's campaign is their approach, which I personally found a bit condescending, even slightly bordering on obnoxious. If social responsibility is truly an emerging priority for the company, why not focus first to more carefully portray some meaningful and evident results for their “do-good” efforts? If their mission is successful, the goodwill and recognition through a more subtle branding approach would more likely yield them not only the financial rewards they seek, but more importantly, trust. What they are presenting with this campaign I think and feel is a bit too contrived. It is not a believable proposition, one that would cause a majority of conscious consumers to consider them a genuine corporate champion for social good.

    I'd like to see Levi's continue this effort, but present a campaign that uses social media to highlight the “process, progress and results” of their goodwill efforts. I want to see employees of Levi's working alongside Braddock community members, to hear direct commentaries from their citizens speaking to that specifically and what it means in their quest to become vital. I want Levi's to enliven viewers by allowing us to watch the actual transformation…which in reality will happen in stages. Only then can I truly entertain the idea that a time tested corporation like Levi's has cared enough to see the frontier of “it's own brand” as a powerful tool for social change, versus a gimmick to sell more jeans. That said, Kudo's to Levi's for stepping into the arena…I look forward to seeing this develop.

  • shawnacevraini

    Even if Levi's IS overplaying its role, what is the harm of sending out this positive message? They are trying to do something. Every little bit helps in my opinion. As lauraclick pointed out, maybe it will inspire others to do the same. Then, won't it be great to see just how far we can go!?

  • http://profiles.yahoo.com/u/R6SVN4YVL7J7WUJVCMDVH5NF3M Tom

    An added benefit to the Levi campaign is the “inspiration” factor. Can you get other towns and corporations inspired to do this in other abandoned cities. I think you can and it's not about bringing in heavy industry. It's about the town having the will to clean up the wreckage and find out how to rebuild itself.

    On the Facebook website, one person was quoted as saying, “Some think we can make Braddock like it was, but we can't. It'll never be the same again.”

    Sounds dismal, but that statement is exactly the truth. The steel mill and the textile mill aren't coming back. Something can happen to make Braddock as good or better than it was, but you can't go back to the old way of doing things. With today's technology, small independent business people can operate from virtually anywhere. If towns like Braddock were to use the money they're being given to add massive Internet capacity, all over town free wireless, dirt cheap property, cleaned off and ready to build on. Low cost fixer-upper houses. Super low tax rates. You can attract these portable entrepreneur's. Get enough of them and the stores and shops and restaurants will come back. Make it a bicycle friendly, “green” town. Save the brick streets and the art-deco brick fronts where you can. Get the people who live there working on improving schools, cleaning up neighborhoods, stopping crime. Then you make the place attractive.

    Everybody get together and make sure the town has easy access to airports and commuter trains. Do some planning.

    Towns like Braddock can never be like we remember them, but we have the capacity to make them better. We just have to get inspired and get up off our butts and do something about it besides whine because Levi Strauss won't bring back the jeans plant.

    Hey, my sister worked at a Jeans plant for Levi-Strauss. Nice people, but it was miserable repetitive work that fries your brain from the shear monotony. There are lots more interesting things we can do. Fill the town with greenhouses and become vegetable farmers or flower growers. Pick an industry that needs something that individual entrepreneurs can do with a few micro-loans or some economic development grants.

    The thing about the Levi campaign is that it shines the light on the problem and helps inspire people to believe they can do something about it.

    Good on 'em I say!

  • franjurga

    Levi Strauss has so many iconic advertising triumphs in the past as one of the truly American brands. Turning their original trademark western identity inside out and showing urban/milltown blight as the new frontier would be a brilliant move, I think. I'll keep my eyes open to see how and if this translates to consumer campaigns. The still imagery and headline possibilities are endless and inspiring! Good for them! Thanks for sharing, Chris!

  • http://twitter.com/Ryan_Link Ryan Link

    Great post – and interesting controversy. There is no question that Levi's is a for-profit company, so why should it be a surprise that they are using this as a marketing tool. At the same time, Braddock is a town that has obviously seen better days, I agree with a previous post that states “every little bit helps.” As a professional in the planning and community development field, I find it fascinating how this effort has taken a small scale planning process that is in it's infancy and propelled it into the national spotlight. If only we could shine a light on all the small towns and villages out there, and showcase them for investment. Hmmmmm, that actually gives me an idea!

  • http://mydarabell.com/ Dara Bell

    The Afterthough
    Love all the comment here, people fall in love with the meaning in a story not as much as the story itself. That is what a brand is!

  • http://wwwjackbenimble.blogspot.com/ The JackB

    It is a very cool idea and I think that it says an awful lot. Hopefully people will not get caught up in the cynical side of things and consider it to be self serving for big business.

  • http://brotherlab.com Lisa Sandbank

    “It's people! Soylent Green is people!”

    I'm sorry JackB, but I am that cynic.

    Chris, you asked what we think and I can't say that I'm not glad. I have been following this campaign, and Levi's other effort, Levis Music (http://www.levismusic.com) where “cool” musicians are literally branded with little red flags on all their pockets. I'm not judging the Braddock campaign's effectiveness or impact on the world (actually I am, but not here), but its authenticity. To me, the campaigns reeks of exploitation and manipulation. This is the closest I've ever felt to a totalitarian state. Oh, I've been effected emotionally all right. Just not in the way they intended.

  • http://www.christian-discipleship.com/christian-discipleship.html Christian

    Advertising, schmadvertising….

  • http://ClimbingEveryMountain.com Mary Ulrich

    Makes me want to go buy a pair of Levi jeans. I always try to support companies that are invested in their local communities. It becomes win-win.

    ps. Did you know that when I pressed the “Like” button it came up that I could share on both Facebook and Twitter. Facebook worked great, but Twitter included such a long link I was at -54.

  • lauraclick

    Indeed. Wouldn't it be interesting if the Levi's less viral video campaign generates a bigger ROI? If you hear anything about the revenue generated will you share it?

  • http://twitter.com/ramseym Ramsey Mohsen

    Good POV. Awesome commercial. Great reset to get motivated about life + work.

  • http://paulcarterjr.com Paul Carter Jr.

    It would not say, it made me want to buy a pair of Levi's necessarily. But it did inspire me to make changes within to make a greater contribution to the world, our country, my local state, and community. It is easy, so easy, to casually walk upon what others worked so hard to build, yet be beneficiaries and not carry those visions into new ones. And build what they never thought of today.

    More of us need to awaken the best within us to carry forward into the new. Bring out the best of the human race infectiously around the world, starting where we are first.

  • http://paulcarterjr.com Paul Carter Jr.

    I agree with you!! :) I'm feeling it, right now!

  • http://twitter.com/ThingsBright Elizabeth Drouillard

    Love the frontier quote. Reminds me of the Jeep commercial – http://www.youtube.com/watch?v=1uIBL_ei5VM Have you seen it? As a creative, I totally buy what this commercial is selling.

  • Jperlman

    I love the frontiers quote and have to applaud Levi's for finding and investing in the Braddock story/community.
    What resonates so clearly is the leadership in Braddock, from their mayor to people longing for and working hard to reclaim community. Too many places in America are afflicted by the worst recession of all–that of passion. Apathy and complacency are killers but it appears Braddock is engaged and active and therefore a good bet to make things far better in the future.

  • http://chrisbrogan.com Chris Brogan

    Glad it resonated.

  • http://chrisbrogan.com Chris Brogan

    Hadn't seen it so thanks for sharing. : )

  • http://chrisbrogan.com Chris Brogan

    So maybe they moved you, but just not in the jeans-buying department. Thanks for your thoughts, Paul.

  • http://chrisbrogan.com Chris Brogan

    I bought two pair just because. : )

  • http://chrisbrogan.com Chris Brogan

    Can you explain the totalitarian state part?

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