The Importance of Modeling For Business Success

Lego Replica of Manchester NH I asked people the other day who they modeled their business after. The answers were interesting. Some said their dad. Others said they made businesses for their children. In most cases, I wasn’t sure that I’d asked the question the right way, or that it had been interpreted the way I meant to ask it. My question was: your business isn’t a beautiful and unique snowflake, so what kind of model are you following?

It can be tricky, but it definitely is something to answer, if you want to feel like you’re following a path towards success.

A Few of My Business Models

For example, here are a few business models that I’m currently executing against to make business for myself:

  • New Marketing Labs is a marketing consulting company. It follows the service model. Charge clients for services and deliver against the promises made in the contract. The basics of the model are to charge companies for service, to pay employees to execute the service, and make small profits off the margin.
  • [chrisbrogan.com] is a media platform. It makes some money via affiliate ads like my support of Thesis (affiliate link), but more so, it’s a media hub that lets me point towards projects and ideas I think are interesting. It’s lead generation for my professional speaking. It’s lead generation for NML. So, the site isn’t the business model, exactly, but it’s part of other models.
  • Professional speaker – I make money off speaking professionally to companies about marketing, online media, community, sales, lead generation, and topics like that. It’s a simple model, where you make money for intellectual property, but it’s a tricky model in that you have to be there to earn the money. It’s an “active income” model.
  • Third Tribe Marketing is a media model as well. Build an active community, give it useful information, provide it lots of resources, and make money off the membership dues. This is a bit more passive (I’m on there daily for 1-2 hours a day), but it’s a little easier than flying all over the world speaking, so it’s a great business line to add to what else I’m doing.
  • Books and other media. You don’t get rich selling books. But they’re great lead generators for other business.

So, those are just some of my own business models. In there, I didn’t mention events, which can be a good model for earning money. I didn’t talk about informational products, which can be lucrative. I didn’t talk about a lot of ways one can make money.

Find Models and Mentors

One of the best things you can do for yourself, should you want to improve your own business, is figure out models and/or find passive mentors. For instance, when I read Business Stripped Bare, by Sir Richard Branson, I felt like I’d found a kindred spirit in how he likes to organize his companies. I thought, “Wow, I’m not crazy.” It’s not like I spent any time across a table with Sir Richard. I simply read his book, took scores of notes, and then tried applying bits of his ideas to my own work, and found out what worked.

I do this with as many business books as I can get my hands on. I look for the bits I can apply. I also do that with blogs, and I do it with videos (you do watch TED, don’t you?).

Figuring out models is tons of fun, too. For instance, I had a great talk with John Jantsch of Duct Tape Marketing for some content I was building for Third Tribe, and John was talking about how he built out his training package, how he built a network of people to refer business into, and some of the other facets of his business. It’s all very replicable, all without ripping off John, and all something you could build towards growing out another niche.

I had a great talk the other night with Joe Sorge (I’ve talked about Joe’s business before), where I riffed some of my new business ideas off him, and he gave me his experiences back. It was immediately apparent that Joe was far more than a guy who sold hamburgers. The more we talked, the more I realized that he had a lot of experience in picking apart business models and finding inspiration to make them succeed.

Modeling Your Own Business

Ray Kroc used to quiz MBA students as to what business he was in. Everyone thought he was in the hamburger business. When I heard this, I thought, “A-ha. No. He’s in the franchising business.” But no, I was wrong, too. Ray was in the real estate business. McDonalds owns more real estate (more PRIME real estate, by the way) than even the Catholic Church. When you look at a business, the model isn’t always immediately apparent.

What’s your business’s model? How are you looking to make money? What is the longer-term vision behind your company? Have you modeled it?

Here’s a hint, by the way: in doing this, in taking out a piece of paper and writing down what you think your business is, if you can’t describe it in just a few words, it might not be a very successful model. Further, if you don’t work on ways to emulate some of the more successful models that are out there, you might be missing the opportunity to learn and piggy-back off the success of other pioneers.

Ted Turner turned billboard profits into a media company by having the vision to see that he wasn’t in the billboard business. What business are you in? How wide can you cast your vision, while still keeping the model simple?

The Internet has given us simple means to create businesses out of nothing. But to sustain them, we need solid models. What’s yours?

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  • leslieajoy

    “if you can’t describe it in just a few words, it might not be a very successful model”

    I think that applies to just about everything. Brevity is amazing.

  • http://www.ivanwalsh.com Ivan Walsh

    McDonalds were also the largest purchaser of satellite imagery in the early 2000s.
    Why? To monitor urban sprawl and develop outlets in the fastest growing regions.

  • http://www.r4-ds.es/ r4 sdhc

    Well said Chris!The business model gives an idea of what you are doing and what you want to achieve for your company.Its not about dad or children.Its about what you are aiming for your company.

  • http://www.alexaispas.com/ Alexa Ispas | Creating Legacy

    Thanks Chris, this is a very useful post. I found your outline of the different business models you are currently using particulary interesting – it shows that it is possible to combine different business models and make them fit in with each other, even as one person. Thanks again.

  • http://www.alexaispas.com/ Alexa Ispas | Creating Legacy

    Thanks Chris, this is a very useful post. I found your outline of the different business models you are currently using particulary interesting – it shows that it is possible to combine different business models and make them fit in with each other, even as one person. Thanks again.

  • http://scottgould.me/ Scott Gould

    Chris I know you've said this before many times, but right now this is a good mental jolt that I need to re-evaluate and make sure I'm on target. Cheers.

  • http://www.bizworks360.com Mary Ann Halford

    Chris, thanks. This is very helpful as I work through my own model as well as my description of it which is also critical in an inbound marketing universe. I am wondering if you are also contemplating two other directions for your own model – 1) software tools for businesses seeking to harness social media – which would be recurring licensing revenue from intellectual property and 2) knowledge capital investments in emerging businesses that you believe in – which would be the venture capital model.

  • http://principlesoffailure.blogspot.com/ SHerdegen

    Chris, a good message here to live consciously, that is, to put thought into the things were doing rather than just put our head down and color.

    I'm all for acting concsiously. I talk abou it here.

    I do have a beef with the McDonalds is in the real estate business remark though. I know it's not you saying that it's Ray Kroc, but I think he's not being straight. Or is redefining after the fact.

    Sure McDonalds owns a lot of real estate and that land is worth a lot of money but that's a side effect of the business. No one started a McDonalds to make money in real estate.

    To make money in real estate you need to sell the land. Bottom line. I don't care how much it increases in value while you're holding it, you haven't made any money until you sell it. McDonalds is not built on a model of turning over land holdings.

  • http://www.sprouter.com Erin Bury

    I love the point about Ray Kroc and McDonald's – just like those students I would have said he was in the business of selling hamburgers. I think the best takeaway here that just because you sell something (a service, a product, etc) doesn't mean that's necessarily your business. In the case of New Marketing Labs, although your business is service-based what you're really selling is ideas.

    I also think it's important to note that sometimes the model doesn't become apparent until after you've started to build the company – I know at Sprouter we've changed and iterated so much since the first day we launched in beta, and we will continue to evolve our model as we evaluate the entrepreneurship space and find the opportunities.

    Cheers,
    Erin

  • loosecanvas

    Thank you, Chris.

    I've been stuck in pre-launch for way too long. I was struggling with defining what I do. Finally, two days ago, I figured it out.

    As a designer and an artist with, primarily, a business background……….I create conversations.

  • http://twitter.com/60SecondTweets Jamie Turner

    Chris, would you stop writing such good content? I can't get any work done because I'm always checking in to see what you have to say.

    Today is no exception. Great post.

    I will add this — making money on the internet is no easy task. Just ask the eCommerce companies who a marginalized out of business because they're one click away from the same product for a few cents less.

    But you, Brian, Sonya and a few others (like Ann Handley at MarketingProfs) have cracked the nut. Thanks for doing showing us the way.

    Best,
    Jamie Turner
    The 60 Second Marketer

  • http://chrisbrogan.com Chris Brogan

    So, to follow on with the business model, how do you make business from that? What does the conversation DO?

  • http://www.ducttapemarketing.com/blog ducttape

    Hey Chris – turn your service into a product and surround your product with lots of services, document your success systems and figure out how to get three uses out of every word of content. That's the magic here. Always great to spend time with you my friend!

  • http://chrisbrogan.com Chris Brogan

    Said another way, Kroc realized shortly that he could make more money controlling the real estate than he could just selling burgers or even selling franchises. To make money in real estate, you need to hold lots of it and lease out what's on top of it.

  • http://principlesoffailure.blogspot.com/ SHerdegen

    Touche.

    I was wrong.

  • http://www.wehelpyourock.com/ Mike Walsh

    Good questions and examples Chris.

  • sylwiapresley

    I personally think – but I am fairly new to this – that the best way forward is to implement those elements of others business that proved to be working well and adjust it to new circumstances, listening to the advice of others yes – still with a pinch of questioning ideas.
    As you say – it is fun, and I think in areas related to the Internet businesses must realize the continuous need to improve and adjust to new tools and audiences. We are living the times when our consumers needs start to re-model our businesses and if we take their feedback on board, we will grow; if not…most probably we will fail.

  • http://nathanhangen.com/blog Nathan Hangen

    Wow Chris, this is an inspired piece…love it.

    I model most of my efforts after something or someone and then use my own knowledge and skill to make adjustments along the way.

    I still do tons of experimenting on all fronts. Sometimes it pays off, and others it bombs…but that's the fun of it.

    I'm going to buy that book. Keep meaning to, but never got around to doing it.

  • loosecanvas

    Fantastic point!

    The full definition is: I create conversations online, in print and with objects new and re-used.

    The business application (online, print) of that is creating interaction and engagement around, and about, the client and their product or service.

    In print and with decor, the idea is to create art objects that encourage conversation and, therefore, have some social value for the customer beyond the object itself.

  • susantblake

    Excellent post, Chris, thanks! I always appreciate reading people's comments, too. Thank you all!

  • http://www.gorilla-force.com/ Shane

    Chris,
    I think this is a very timely and great review of business models. I agree with you that it's easy to create businesses these days but you still need a solid understanding of what business you are in in order to have smart, sustainable, practice. I tweeted out a great article I think is of great significance here. It's called Marketing Myopia by Theodore Levitt. Havard Business Review has a great reprint with commentary. It was wrtitten in 1960 and still is the best lesson on understanding what business you are in.
    p.s. sorry i didn't warn ya in twitter that it was a download ;-)

  • RalfLippold

    Thanks Chris for the great and elaborate article around business models.

    Creating a valuable business model not just copycatting, is a real challengen. Especially in the social innovation field. At first sight these new models look alien and so crazy.

    Like with any innovation it takes a while and reframing and defining the next step will be relevant to get to the success tipping point. See http://bit.ly/dm2aWT, which I like very much.

    My dear friends of TeamAcademy and some talking with Peter Senge, author of “The Fifth Discipline” and founder of the Society of Organizational Learning SoL, have inspired me through http://bit.ly/9uh0W5 which has led to starting a similar project last year.

    It is always good to go far (in my case going to Oman and the following summer to Finland to visit TeamAcademy) to see and learn locally:-)

  • David Siteman Garland

    A good way to scale yourself, John :) and repurpose…

  • Courtney

    I believe that we are in the same business of selling ideas. However, I know sometimes you have ideas that people want to share more readily. It can be used as an outreach method for businesses.
    For instance, sharing white papers and webinars on social media sites can get more people interested in the ideas you can create for them. Eric Anderson of White Horse recently wrote an article about this in iMediaConnection calling it “The new rules for agency outreach” here: http://bit.ly/bKFpdc
    I feel like it covers the subject well and gives us all a new model of how to promote our products.

    Chris,
    Great article as always. I am going to forward it to a few people I know starting new businesses because of the great ideas within it that they all should know.

  • http://toddrjordan.com/thebroadbrush tojosan

    Having a business model is my biggest problem. I've been winging it for too long.
    Piecing something together would rock but I've yet to cross the tipping point, ala Crush It, into spending more time developing my brand and business outside my $$ job.

    What I'm reminded about here is it's more than setting some $ target it's about driving to a long term goal, such as property ownership, which brings in long term income.

    Thanks,
    Todd

  • http://mybusinessmarketing.org/ Andres Garcia

    Chris,

    This is a great post! I've always take modeling into consideration in my business life. I think Google is an excellent company to model. Have confidence in your product, fight tirelessly to get better and provide more value than what you might expect.

    Keep it coming,

    Andres Garcia

  • http://chrisbrogan.com Chris Brogan

    But do you know google's model? Get access to as many pageviews as possible and monetize via bulk ad sales over volume.

  • http://chrisbrogan.com Chris Brogan

    I love copycatting. Just for a quick side note: I think professional speakers all have the same model, roughly: speak well, educate the people, get paid, repeat. Nothing NOT to copy. To me, the content is what has to be unique.

  • RalfLippold

    Chris, thanks for your quick response.

    Hm, I meant copycatting in the sense of doing the same old thing over and over again. Your examples showed already a different approach. Copying and re-innovate the approach to step into new business opportunities is what will make more sense in the future.

    A good source is also http://www.businessmodelgeneration.com/ with some great examples of innovative business models.

  • http://www.philsforum.com PhilWrzesinski

    Well said!

  • http://mydarabell.com/ Dara Bell

    Strange caught my train of thought again. Just started thinking of modeling before I typed Chris Brogan. I look at it from a Strengths perspective what are my Strengths how are they similar to Branson, strangley alot are. Did you see him bend down to wipe a Guy Kawasaki boot with his own jacket, that action is deviod of ego and living his customer-service brand.

    I like many voices not just business some musicians with good instincts like Maddona and Bowie for reinvention and keeping the brand fresh.I n the ethical sector I like Anita Roddick read alot of her books Business Not Unsual (I recommend if you like Social Enterprise). I saw her speak and then made a film for Ben and Jerry after.

    I kinda very ziegist in success principles. Often I recalibrate the model from mentors, from peers (not always following the wisdom of the crowd here, friend crowd), and such as they die or change career careers a hive or mastermind is proving better. I like to ask these guys and include chat like this is my networking.

    I like the Guy Kawasaki Mantra idea although a mantra, it is just a bit too short for me. I am able to describe to others my business better than myself, which is fine, funders will be pleased.

    Storytelling is everything.

  • http://twitter.com/AJBombers AJ Bombers

    Chris, I really enjoyed our talk as well, thanks for including it here. It's hard to imagine all the exciting opportunities that you are fielding right now and trying to create some semblance of a model for each of them is quite a task. But knowing you, it's that challenge and the opportunity to learn and share little nuggets and bits from every one of those experiences that's going to make all of our models that much better when we emerge on the other side together.

  • stevebrooks

    Thank you for writing the article Chris.
    I am a visual thinker (I have a hard time with words). That is why I love “Business Model Generation” by Alexander Osterwalder. Business Model Generation is based on a business model canvas. As a entrepreneur, I can map my business model and compare it to other successful business models. The business model canvas helps turn the model into a story and turns boring MBA stuff like SWOT analysis into a collaborative brain storming session.

  • http://chrisbrogan.com Chris Brogan

    Storytelling is everything. Agreed. Dara, you're a good person. I'm glad you're part of the story over here from time to time.

  • http://www.newmediasideshow.com Marek

    GREAT post (but from you, I expect nothing less!)

    I've been thinking about this question a lot lately, having just started a new blog project. I think the McDonald's story is important because a) the actual business model isn't apparent at first, and b) the business model can evolve over time.

    I like the model you present for your blog. When you ask people what their business model is, too many just say “blog.” It's not that you can't make money off of a blog, it's that this doesn't actually say anything. “Blog” doesn't tell you what service you will provide to other people, not does it explain how they'll pay you.

    I think a lot of people in blogging seem to lack creativity in their business models. Or perhaps they just don't realize that there are multiple models can be based off a blog, because they still think the blog IS the model.

  • http://www.ivanwalsh.com Ivan Walsh

    Don’t think you are ‘wrong’.
    It’s that the MC business model is very complex and real estate is one ‘expression’ of how it generates income.
    I know people who run a MacD outlet and the support they got on startup was incredible, e.g. guides, process, training, best practices. They want YOU to succeed.
    Investing in the front line (in this case affiliates/partners) has been central to the longevity of the business.

  • http://twitter.com/SigmaBiz Jamie Gorman

    I'm going to send this out as prereq reading for a class on business valuation for small business owners. I have a lot who are one person shops and struggle with how they are increasing their value. Understanding the business model is huge for valuing the business and setting an exit strategy! Thanks for the article.

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  • http://www.n2growth.com/blog mikemyatt

    Hi Chris:

    This is a great reminder on the value of having and refining business models. Here's a post on business model architecture that I thought might add value to the conversation: http://www.n2growth.com/blog/business-model-arc

    Hope you get the Google thing worked out…

  • http://www.motiont.com motiontech

    Great post!

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  • http://www.working-miracles.com danadwyer

    Jamie! What a surprise to run into you out here in cyber-space I like this article too, it echoes a presentation I made this morning about the value of using a coach to help a small business owners get clear about their business model.

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  • http://www.comfyzone.com/ Leather Beds

    Many organizations assume that success is determined primarily by their product and service offerings, how well they meet customer needs, and on the efficiency and effectiveness of their operations. But in today's rapidly changing and complex environment, the business model is becoming equally important and arguably inseparable from the product and operational strategies of an organization in determining how it achieves success.

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  • JoshuaGarrison

    Interesting read, thanks for the advices! I think that what is important in a business model is to have a clear purpose. By making that, it would be easier to describe it and what is more important yet, to make it happen with a low, almost none investment.

    Join the conversations on http://startups.com

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    fantastic presentation. Very open and informative. Especially good for those at the start of the business process who can take some business lessons when they most need them. Great work,

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