What Sponsors Want

Batmen

I was talking to a friend on the Third Tribe forums (disclosure: I’m a co-founder) about a sponsorship opportunity she had, and I gave her my advice for her specific circumstance (that’s the cool thing about over there: we do a lot of good one-on-one interaction in the forums). I realized that I have more to share here and so thought I’d give you some ideas about sponsors, audience, and your role as a content creator.

Sponsors Want Your Audience

First and foremost, if someone approaches you to sponsor your blog, your event, your whatever, what they’re saying is, “We’ll pay you in exchange for having access of some kind to your audience. They ultimately want to either a.) sell, or b.) show thought leadership in a space by connecting via your platform. More often than not, it’s A.

It’s up to you to help them achieve this goal. But of course, it’s also up to you to preserve your audience, and to not make them feel like you’re selling them to the highest bidder.

Your Audience Wants Good Content

Whether you’re a blogger, a conference, a TV show, or some other kind of media, the people you’ve gathered around you most often come to you for entertainment and education. If you’re Hanley Wood, you’re educating people in the building and construction world (for instance). You’re attracting contractors, builders, architects, and other related professionals to an event with information and opportunities that they won’t find elsewhere. If you’re Mark Horvath’s Invisible People, you’re attracting people who want to know what the world of homeless people is like, and want to hear stories that compel them to give.

Your audience wants the best of what you can put out, and they want to know that you’ll protect them from scummy people. For instance, if I go to a conference, and my inbox suddenly fills up with spammy emails from exhibitors I’ve yet to meet or signal that I want more information, I probably won’t go to that show again, and I’ll probably raise holy hell until my name is off every list, etc. Your audience never wants to feel sold out. They want your best, and they want your protection.

You Have to Make Good

You have to give sponsors the opportunity they need to sell or spread their influence. You have to give your audience your best content and your protection. By getting into the sponsorship game, you’re accepting responsibility for this relationship on both sides, and you’re promising to protect everyone involved. Once you understand this, you can determine when it’s a good idea to take sponsorship or not, you can decide whether your sponsors are the right ones for your audience, you can decide how best to give everyone in the triangle what they want.

It’s a big responsibility, but it’s definitely one way to exchange value.

Any other questions? How else can I help?

Oh, and this is the kind of stuff we’re talking about at Third Tribe Marketing, or some of it. You can ask any question there about marketing and get a bunch of responses. It’s been really fun for me, and others are saying mostly good stuff about it. I’ve also started recording some new exclusive audio content for there that will start airing in a few weeks, so if you jump on now, you’ll get notified. Good?

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  • http://twitter.com/Brainzooming Mike Brown

    Great insights Chris on the relationships involved in sponsorships. I did a post recently in response to how to approach potential sponsors. While it was written for someone in NASCAR, it applies more broadly. I really like how you've looked at the intersection of the sponsor, the audience, and the property (whether content, a race car, an entertainment venue) owner. Any sponsorship has to work to mutually benefit all of them to really be successful.

  • http://www.ivanwalsh.com Ivan Walsh

    Educating the sponsors helps (if you have time/patience) by showing how to cultivate a relationship with the reader, e.g. providing education videos and other material that solves problems.
    Sadly, most doesn’t see the value in this and simply want to get the ‘message’ out.
    But if can cultivate & deepen the relationship, more opportunities present themselves.

  • janice5minutesformom

    So how do you find that balance works best? Do you write about your sponsors or keep that to the sidebars?
    We do a lot of integrated campaigns, (disclosed of course) but it is still so tricky to keep everyone happy!

  • http://chrisbrogan.com Chris Brogan

    Depends how you want to handle things. Media blogs like Gigaom or Mashable have banners all over the place but also write about their sponsors in the occasional sponsored post. I've done sponsored posts here from time to time, and/or I have a few sponsors in my sidebar. People don't see the sidebars that often, so if I were going to give my sponsors a big bang for the buck, I'd do it as inline content.

  • http://chrisbrogan.com Chris Brogan

    I quite agree, Ivan. You're right that educating sponsors pays off a great bit. Thanks for pointing that out.

  • http://chrisbrogan.com Chris Brogan

    Very nice content. I'm glad you shared it. Thanks, Mike.

  • janice5minutesformom

    Thanks for the reply Chris!
    I agree – big bang needs some inline. But that is tricky waters for sure. We try to also have sponsors sponsor blogging evenst, like our Ultimate Blog Partry, or sponsor columns, such as Tackle it Tuesday, so that the sponsor is getting there name right in there with the content but not necessarily just as a sponsored post.

  • http://geekmommy.net Lucretia (GeekMommy) Pruitt

    Great thoughts down this road Chris…
    I kind of hope you might expand this to include the 'pay-to-play' speaking aspect of some conferences – where sponsorships are given only on the condition that someone representing the company end up on a panel or session.
    I've been mulling over that model vs. the “paid-for-value” model where speakers are compensated for their experience or expertise, not put on the schedule because of how much money their company 'sponsors' the conference for.

    It just seems like a natural extension of this conversation to me.

    Or are you already talking about it over on Third Tribe and I'd know that if I were over there? (it's in the plan – but not until the income > outgo here.)

  • Britt_King

    Thanks a bunch, Chris. You always seem to write about what's on my mind currently <insert paranoid thought here>. :)

    I'm working to help find sponsors and speakers for technology user group leaders and event organizers in exchange for some free promotion (and perhaps a speaking slot) for my upcoming technology enthusiast portal.

    While event organizers are generally happy to accept all relevant sponsor offers, I'm having difficultly convincing some user group leaders about the value in offering something in return for quality sponsorship (product feedback, for instance) without feeling like they've sold out to “the man.”

    Any advice?

  • http://jakyastik.blogspot.com/ Jaky Astik

    Well Chris, there is one more thing Sponsors want – they want to get noticed. Getting noticed is different from making sales or showing thought leadership. The flow of funds is also accountable here.

  • AsNotSeenOnTV

    I have two questions.
    Generally speaking, how many readers do you need before a sponsor would actually consider sponsoring your site?

  • http://chrisbrogan.com Chris Brogan

    1.) Your sponsor would know better than I. If you had 10 readers and they were all the best buyer of my $4 million product, that'd be plenty.

    2.) It's always a matter of whether they feel they can convert at your blog. Do you think people would buy from your sponsor there? If so, then that's what they'll want.

  • http://chrisbrogan.com Chris Brogan

    1.) Your sponsor would know better than I. If you had 10 readers and they were all the best buyer of my $4 million product, that'd be plenty.

    2.) It's always a matter of whether they feel they can convert at your blog. Do you think people would buy from your sponsor there? If so, then that's what they'll want.

  • http://chrisbrogan.com Chris Brogan

    Noticed how? In a consideration set? Please explain.

  • http://chrisbrogan.com Chris Brogan

    Well, it's kind of simple that the sponsors won't likely pay if there's no sense that they get something for it. Might not be a speaking slot, but then, it'll have to be something of perceived value.

  • http://chrisbrogan.com Chris Brogan

    So, I run a few conferences, and at this point, NONE of my exhibitors will pay unless they also get a speaking gig. This puts me in the position of making sure that I only accept exhibitors that I'd want my community to hear from, and it requires me to listen to each panel to be sure they don't pitch from the stage. (Not every organizer is as vigilant, and frankly, sometimes, I need to be even more vigilant).

    But your questions come from the “show organizer creating content” perspective. So, if I'm an organizer of an event (or a magazine or a blog), I know that my audience wants the most relevant people with the best ideas to be the lead content. If that's a non-sponsor speaker (and it usually is), then that event can decide whether or not to compensate him or her.

    For example, I'm a paid speaker at most events I attend. I'm paid by the organizer, sometimes out of a sponsor's dollars.

    As the organizer of the event, if I'm paying a speaker, it's because I know it's going to attract more audience. That's why organizers pay for me. They know I'll add to their draw. That means their sponsors/exhibitors will get more bodies to potentially sell into.

    See? Nothing is especially altruistic once dollars change hands. I mean, everyone has good intentions (or at least that's the hope), but when someone pays me to speak, it's not because I'm brilliant. It's because it will draw more attendance. (Unless it's an association event, and I'm fortunate to speak at lots of these – there, it's a matter of talent/perceived relevance.)

    Does that explain it?

  • http://chrisbrogan.com Chris Brogan

    That blend is a very tricky road. If you check http://chrisbrogan.com/tag/sponsoredpost , you'll see how I've handled it here at my site. My way's not the only way. Just *a* way.

  • http://adsquash.blogspot.com/ Jaky Astik

    For example, you sponsor some online activity. Reason? Either you sell your book, etc or you display your leadership. Now, I sponsor an activity. Why? I don't have anything to sell, nor am I a leader at anything. I'm yet to build up. I will do it to get noticed.

    The reason here is that most of the people participating in the event know what and who the sponsor is. While in my case, they don't.

  • http://twitter.com/croffe Chris Roffe

    Ivan,

    Thinking about this I keep seeing myself sitting in a chair looking at a radar scope like in a movie; where I am the consumer, the radar scope is the medium, and the “blips” on the screen are a sponsors message/product. As you said above, a lot of sponsors are really focused on just getting the message out (and truly who could blame them?). But if they put all their eggs in one basket and do one action such as requesting focused blog posts about their message/product -that may only put one “blip” on my radar. One blip is easily forgotten, it could be viewed as an anomaly, and you move past it as soon as it fades.

    If the same sponsor has a more varied approach to “getting the message out” and actually builds relationships with the people it is working through, then it is immediately adding value to their message/product and giving you something to actually connect with them on. Instead of leading off with one focused post on their behalf you may weave some references about the sponsor in over the course of several weeks/months worth of content and keep causing blips on my radar that eventually sink in and get me to pay attention. While causing those reoccurring blips you are building a foundation of references in your content that you can circle back on with a post committed to explaining why you endorse the sponsor’s message/product. This would really sharpen my focus on the sponsor’s message/product that had been on my radar through you earlier posts into something that sticks with me.

    I will take relationship building over mass marketing any day.

    Best,

    Chris

  • http://twitter.com/info_partner InfoPartner

    Hi Chris,

    thanks to enlight what seems evidences. Too often, what seems evident is not considered and may, in the end, break all the work that has been done.

    regards,

    Guillaume (frenchy guy, plz forgive my pooooooor english :) )

  • http://scottgould.me/ Scott Gould

    Chris I agree – and I think the repercussions of doing sponsorship the right way are quite bit. I wrote about it here (http://scottgould.me/a-better-way-for-event-spo…), but will summarise:

    1. We need partners, not sponsors. Partners means we work together to achieve shared benefit, not just mutual benefit. My victory is your victory.

    2. Fewer partners, but greater depth. Quit the logo trophies, and allow partners to BE the conference (if they are partners, not sponsors, this is easier mentally)

    3. Get partners to offer mixed content and break out sessions. Attendees want more than great content in keynotes, they want various types of content – demos, workshops, clinics, etc

    4. Local partners must be involved too. This puts back DIRECTLY into the local community (which as “social” people, we must do)

    5. This even means having competitors partner on events. We say should online, but this must become reality.

    This is what I'm seeing as an event planner myself…

  • http://scottgould.me/ Scott Gould

    Great summary Chris.

    I was talking this through with Amber Naslund a while ago and we both agree that many of the Social Ideals that we have online are not translating into reality offline.

    Wth Like Minds, we're trying hard to make this so – and the reality is that if we want to think better about sponsorship, it will require us to take a hit financially because we are breaking the moulds and the ways people think.

  • cancery

    Gud chris Brogan

  • http://www.ivanwalsh.com Ivan Walsh

    Exactly! I'm looking to buy a Flip camera and it would be brilliant if some of the makers had little video tutorials showing me what the features do. I honestly don’t have what half the features do or mean.

    If they showed me, I’d get out the credit card.

    And the price doesn’t concern me – which is what I assume they think – I just want it solve my problems. They don’t see if from my (the prospects) view. Crazy, no?

  • http://www.ivanwalsh.com Ivan Walsh

    Hi Scott,
    The Harvard Biz Review had some best practices on giving presentations & engaging the audience recently.

    One was to do Q&A after every 20 min, not at the end of the presentation when no one tends to have questions (but you know they have).

    This engages the audience more quickly, takes the pressure of the speaker, and also lets the speaker tease out what the audience really want to discuss.

  • http://scottgould.me/ Scott Gould

    Ivan – can you point to where this review is?

    This is what I'm trying to get towards ATM

  • http://www.ivanwalsh.com Ivan Walsh

    Try here “Now, here's the important part. When you ask the audience something, you must wait for a response. If you wait a nanosecond or two, because you're in adrenaline mode, and then decide that no one is going to speak up, and go on with your speech, you will be telling the audience never to respond. The speaker sets the rules.”

    http://blogs.hbr.org/cs/2010/03/three_steps_to_

  • http://twitter.com/VelChain Dave Lutz

    Chris I think another thing that sponsors want (but may not know it) is guidance on what your audience responds best to. At many of the conferences I attend, the sponsor will get up during lunch and show a 3 minute video on their product/service. Often times, that's received negatively. They're better off being short and sweet and letting people know how and where to get more info or helpful information.

    You never want to be selling from the podium, no matter how much you paid. The audience is way smarter than that. If you can make them laugh or do something out of the ordinary (like not sell) sponsors will be more top of mind.

  • http://scottgould.me/ Scott Gould

    Ivan thank you *very* much. This is just what I need for a model I'm working on.

    I'm following you on Twitter

  • JakeThomas

    I scrolled down to to the comments section to write basically what Dave wrote.

    Having unique insights into our respective marks is of great value to your sponsors.

  • http://christammiller.com/ Christa M. Miller

    I'm newly representing an event, focusing on social tools to promote… but what I *really* want to do is work *with* the sponsors on determining best ways to draw people in. Instead of door prizes, for instance, creating a contest; making attendees work for it/think about what they're doing there and why they want the prize. This particular event has had mixed reviews in recent years, so I'm hoping that collaborating with the sponsors to make it more fun will help. Thanks for your perspective to help me keep eyes on the end goal!

  • http://christammiller.com/ Christa M. Miller

    I'm newly representing an event, focusing on social tools to promote… but what I *really* want to do is work *with* the sponsors on determining best ways to draw people in. Instead of door prizes, for instance, creating a contest; making attendees work for it/think about what they're doing there and why they want the prize. This particular event has had mixed reviews in recent years, so I'm hoping that collaborating with the sponsors to make it more fun will help. Thanks for your perspective to help me keep eyes on the end goal!

  • http://twitter.com/MoxieMarketing Rick L'Amie

    Chris. Nice post. When businesses or content providers select sponsors carefully, everyone can win. I elaborate on my blog, with a shout-out to you. http://bit.ly/a9Rf8I

  • Mjamme

    Excellent insights again Chris. Thank you!
    I agree with Ivan on educating the sponsors. My experiences as a event company and sponsors are different tough. We always ask our sponsors to not sell to much and just enjoy the Audience, because the end of the day, if someone wants to buy from you they usually know where to find you.
    I am writing a Blog on events sponsorship in Africa, I will link it to yours.

    Thanks
    .mj/

  • http://www.kruresearch.com/ Kevin Kruse at Kru Research

    Chris, important topic that many seem to be thinking about. Live conferences aren't dead but you need great content, and selling spots on stage can be problematic.

    One solution I've used for my annual event is to help package the sponsor stuff in the best ways. These have included:

    1) Having a clearly marked “launch session” where each sponsors get 5 minutes, and they've been prepped that its not a pitch but a mini-case or a product demo

    2) During lunch or exhibitor times I have “1:1 Coaching Stations” where people can get individual help on a topic. Some sponsors work these stations…again, they don't sell, but an interactive agency might teach someone about SEO, a SM guru might help people setup their first Twitter account etc. These have been VERY popular.

    3) No more logo'd pens in vendor bag–instead I encourage people to print up and distribute their white papers, e-books, or shoot a video and throw it on a DVD or memory stick.

    Like anything else, it's about authentic value right? My role as producer is to help them connect without turning off the audience.

    Cheers,

    Kevin

  • http://roadstories.ca/ boomergirl

    Kudos for pointing out how important our audiences are and how good content must be to attract sponsors that are a good fit for both. I am convinced that quality content is paramount to attracting both.

  • http://www.ryanhanley.com/about Ryan Hanley

    When you take on a sponsor you are taking on additional responsibilities. i have not taken on a sponsor yet but I have been approached. It is a very big step for a Blog… At least it seems that way.

    thanks chris.

  • http://www.mindadventure.com/ rob white

    Everyone loves feeling like they've made a difference in positive ways (even sponsors). Yes, Chris, educating sponsors so they understand what our community wants, is a responsibility we all must consider. Nothing can stop community from working when 'with good for all concerned' is valued. You might as well try to stop the wind from blowing. It's that natura.
    rob … mindadventure.com

  • David Siteman Garland

    Chris as you know I've been doing sponsorships for way too long in my young life and have worked on the randomist things ever. Before I started The Rise To The Top I was signing hockey sponsorships. No not the NHL. It was my first start up: Pro Inline Hockey. And I got kicked out of everywhere. And then was able to sign everyone (luck?) including Pepsi, Anheuser Busch, On The Run Mobil.

    Now, for The Rise To The Top we have 15+ sponsors in a variety of categories including automotive, restaurants, business services and other goodies.

    Not to shamelessly plug, but last week I did a post on “Why We Removed All Banner Ads” from our website. The reason? It is replaced with content. Interviews with sponsors (disclosed), plugs and things that are more useful than old school advertising metrics.

    To date, this has been “working” for everyone. The audience and community gets quality content. Example: Our lawyer comes on to talk about tips for entrepreneurs and then I plug him. As opposed to a banner ad or garbage. And he has generated 20+ clients in two years from it.

    The key as a content creator, is find the right match. Disclose. And just be freaking honest.

    Just my few cents on a topic where I could write a whole dissertation on :)

  • http://scottgould.me/ Scott Gould

    Good points David. I really enjoyed this comment

  • David Siteman Garland

    Thanks, Scott. I think the key right now is there are outside-of-the-box unique sponsorships people can pick up on. Things like HARO. And Iwearyourshirt.com. Here is the post I was referring to: “Bye Bye Banner Ads: Hello Content Marketing” http://bit.ly/blsCUC

    And Chris – I love you. Thought the link would add to the discussion :)

  • http://kitchensync.typepad.com/ Kelly

    Heh. I've been thinking a great deal about this and have to say the Third Tribe has been very helpful for this (and gave me something recently to chew on, as you say.)

    I have a lot of requests, but have that push-pull of not wanting to be bought, so have been turning them down. Eventually I'll figure it out, but for now, I'm in a field where there is a lot of interest in having me mention a product (I'm a residential designer), so I'm pretty careful in even mentioning products because I'll get called to task if someone's unhappy.

    Plus, I still have a pretty demanding day job–how do you manage to keep track of your various advertisers?

  • http://geekmommy.net Lucretia (GeekMommy) Pruitt

    Absolutely… except that I'm curious what your preference would be?
    There are those conference organizers I know who are resistant to sponsorship/exhibitor = speaker aspect. There are others who see no issue with it.

    I'm wrestling with the idea myself. I suppose it depends on why the organizer sees him/herself putting on the event.

    As a “I didn't take a vow of poverty when I chose to work in Social Media Marketing” person – I'm pretty sure I'm on the page with you that if you choose your relationships with your sponsors & exhibitors correctly, there should be no issue with also having them speak.

    Thanks for the feedback. :)

  • David Siteman Garland

    All depends. We signed sponsors before we had one viewer. Why? It was based on relationships and trust. Not always the case, and it took a long time to get that trust, but it is never too early to start creating a sponsorship plan and getting on the radar of sponsors. NEVER.

  • http://geekmommy.net Lucretia (GeekMommy) Pruitt

    So Scott? How is Like Minds approaching it? Are you making up the loss of potential sponsorship dollars via another revenue? or are you looking at the conference as one that may not be as profitable on the front-side, but in the long term increases revenue in secondary ways – like improving our field and what we do?

    I am definitely curious! :)

  • http://scottgould.me/ Scott Gould

    Long term returns.

    We've also now got enough attention to bring in bigger partners who have more cash flow, and are also more aligned to how we think. Like Nokia :-)

  • http://scottgould.me/ Scott Gould

    There's more than that of course, but much of it isn't finalised yet

  • http://ourunemployedlife.wordpress.com/ Linda Odineca

    I enjoyed listening to you lead the 3rd inbound marketing class on Hubspot about Social Media and Building Community. I am trying to learn as much as I can about social media and mention it often in my blog. http://ourunemployedlife.wordpress.com/

    Linda

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  • http://www.socialjitney.com/ Iphone Application Developer

    Thanks for sharing nice information. I totally agree with you that audience wants good content because content is king.

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