Derrick Ashong from Oprah Radio I was interviewed by Derrick Ashong from Oprah Radio, part of the Oprah Winfrey Network. He was smart, personable, fast-moving, and definitely a great person for this space. The experience left me thinking about how FastCompany magazine said that Ashton Kutcher is the new one to watch on the salvation of media and entertainment. To me, the potential savior list looks a bit different:

* Oprah
* Jon Stewart
* Conan (especially if he doesn’t go to Fox)
* Rick Sanchez from CNN (from the news perspective)

To me, the thing they’re all missing is a deeper integration to social media tools for two-way conversations, for a deeper sense of loyalty and connectedness. Jimmy Fallon does that stuff reasonably well, but then, his show isn’t all that interesting to me. He’s got the social thing figured out a bit better, but the payload isn’t there.

Derrick Ashong, the guy who interviewed me from Oprah Radio made a good moving coming out to South by Southwest, because he showed, in that gesture, that he knew where the stories were, that he could get information from the ground-level stuff that we all uncover, and that he was there to learn as much as he was there to pluck stories from the air.

I think what’s next for media and entertainment will be a hybrid, not a fast shift away. But I think it will also be gatekeeper-free.

What say you?

Pulled Pork and Peppers on Crostini

I have intent on the brain. So does Tim Sanders, it turns out. During my speech at the first ever GR2L event (get ready to live), I talked about shifting from connections into intent. I was talking about networking at that juncture. I want to expand. And I have a comparison/analogy to light this up.

The difference between talking about human business and social media and doing it is the difference between having recipes and running a restaurant.

We go to events and network. We collect business cards. Why? Because we don’t know what else to do. We know we’re supposed to network. We talk about why it’s important. The thing is, what do we DO with these? Jon Swanson wrote about switching back to a dumb phone when he realized that he didn’t really have to check email and Twitter every waking hour.

Jon’s restaurant doesn’t need an always-on recipe. See it?

Intent and Execution are the gold standard

My friend (I’m calling us friends) Tom Peters has spent decades on the variation of the theme that “execution is everything.” He pushes us over and over again to DO. Because again, Tom knows that having a box of recipes is nothing compared to executing on them and putting food down in front of people. Tom urges us to look at the buying trends in the world and realize that Baby Boomers and Women should be our main markets (in most cases).

Tom’s restaurant caters to those crowds quite well. Are you doing the same?

Open With a Few Dishes

Having a huge recipe box of ideas is one thing. Starting a restaurant and seeing what your guests like is another. We’re all in this space picking up ideas. We go to big events, we read tons of books, we surf hundreds of blogs, but if we’re not trying a few of these recipes out, we’re not really moving forward. We’re thinking plenty more than we’re doing.

What recipes should you start on today? (Here’s a hint: pick just a few, or one, and learn to make it so that your guests sing.)

I Believe This is a BIG Thing

I think we have to accept that we have a big enough recipe box. I think we have to look at what kind of “restaurant” we want to run, what kind of guest we hope to attract, what kind of cost-per-dish we’re aiming for, and what kind of experience we want people to have…

…and then we have to DO.

Will you take a moment and talk about your restaurant? I know I’m hungry.

On OPEN Forum- Quick Customer Touchpoints

March 16, 2010 Comments

I’ve written a post called Quick Customer Touchpoints for business people today over at the American Express OPENForum. It talks about contact/customer management topics, as well as some ways to keep your connections alive.
Hope you enjoy.
Quick Customer Touchpoints.

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We Could Do So Much More

March 15, 2010 Comments

I’m at South By Southwest in Austin, Texas. It’s been called “spring break for geeks,” which is definitely the vibe. To the plus, lots of people are making lots of relationships and connections. I think the networking is unsurpassed. Startups are a big deal here, and I think people are going to see some [...]

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Nikon Just Let Me Use a New Camera

March 13, 2010 Comments

The folks at Nikon let me try out a D300s camera. It’s a lot more pro-feeling than my Nikon D-60. Honestly, I’m not yet that clever with it. I’m trying it out, and shooting stuff, and they’re giving me little tips so I can try to do better stuff with it.
I’m part of their [...]

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Business Cards And Little Programs – Kitchen Table Talks

March 12, 2010 Comments

For this, our next in the Kitchen Table Talks series, I’m going to emphasize a point I was trying to make about business cards: namely, we shouldn’t just hand them out willy nilly. We do it because we’re not sure what else to do. But we don’t always need to end a face to face [...]

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Changing Lives

March 11, 2010 Comments

Hey. Take five minutes (it took me three), drop by this site and give $10 or so to send 300 autistic kids to summer camp. Think about it. Two lattes worth of cash and you can send 300 kids to summer camp.
We’ve raised about 1/3 of the money required in the first 20 minutes. [...]

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My Plans for SXSW

March 10, 2010 Comments

Are you going to be in Austin, Texas for South by Southwest? So will I. So will Justin Levy and Colin Bower from New Marketing Labs. While we’re there, I’m definitely up for business meetings with people interested in talking about upcoming projects. I don’t like making set time meetings at the event, because [...]

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Wire Up Your Customer Base

March 10, 2010 Comments

My friend Mick Galuski is sneaky. Every Wednesday, he sends a direct message of a TwitPic of MY weekly comics. Not some weekly comics. MY weekly comics. He knows that I’ll want them. He knows that I’ll get to them soon as I can. And lately, he knows that I’ll send Kat when I’m [...]

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Little BIG Things – Tom Peters – Video Book Review

March 9, 2010 Comments

I love Tom Peters. He’s gotten me in trouble for years. Well, his books have. I finally got to have lunch with him, and then see him keynote. The affair just grows and grows. And now, Tom’s done the whole “compile some good blog posts into a better book” thing. It’s awesome. His new book, [...]

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