Connecting Brand to Consistency

Delivering something consistently is at the heart of brands. I know what I get every time I show up at the Apple store. When I use my BlackBerry, I know the interface will make sense to me (and the Treo’s doesn’t). I know that the brand “Oprah Winfrey” stands for female empowerment, and personal empowerment in general. So, when considering our own personal brands, we have to remember to connect our brand to what we’re doing consistently.

McDonalds Knows

Walk into any McDonalds on the globe and you’ll see at least *some* traces of the same things. You’ll see the arches. You’ll see a counter. You’ll see fast service, inexpensive food, and choices to suit most people’s needs. (QUALITY of this food is not my point, so save the comment). It’s the same everywhere.

So when McDonalds wants to introduce something new, like pizza, for instance, they know that they can’t just put it up there without any kind of tie to the other stuff.

Extended Meaning of Your Brand

If you’re looking to add to your brand, or do something a little different with your brand, consider shifting slowly. If you’re Coke, for instance, you knew to go from having one flavor to a few flavors, to having a family of soft drinks, to then branching out into juice, flavored waters, energy drinks, and more. Coke has a competitor in every category of soft drinks. Why? Because they’re not in the soda business: they’re in the “refreshment” business.

And that’s how you have to think about your brand.

Consider what you believe the true value of your brand is, and then think just a hair larger, because I predict you’re thinking too specifically about yourself.

My Personal Example

Growing up, I always said I wanted to be a writer. I wrote all the time, but I talked more about writing than I actually did it. And part of the problem was that I saw myself as a fiction writer. That label became a noose. I couldn’t escape that sense that I had to produce a good story, and when I’d get jammed up, I’d be frozen out of doing the thing I was defining myself as being.

After 9/11, I expanded my take on writing a great deal. I devoted tons more time to blogging as my writing form of choice. As a result, I’ve written the textual equivalent of three or four books at this point, and am still going strong. I never lack for topic. And, now that I consider myself a “media maker” instead of a writer, that brand extends into video and audio.

Differentiate

Your brand can’t be a “me too” thing. There’s only one Jeff Pulver. There’s only one Robert Scoble. There’s only one Starbucks. Make your brand about what YOU do, what YOU offer, and how YOU bring value to the story.

And stick to it.

What’s YOUR Brand Say?

If I asked your universe, what would they tell me about your brand? How do you see yourself? And if you don’t feel much like a brand, talk to me about what you wish your brand DID say about you, or maybe talk about brands you like out there.

Related posts:

  1. Brand Stories
  2. What is YOUR Brand? What is YOUR Trademark?
  3. Elements of a Personal Brand
  4. Connecting People
  5. Passion Drives Personal Brand

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  • http://www.christopherspenn.com Christopher S. Penn

    Remember the wise words of Mitch Joel:

    Be you, because everyone else is already taken.

  • http://www.christopherspenn.com Christopher S. Penn

    Remember the wise words of Mitch Joel:

    Be you, because everyone else is already taken.

  • http://www.randellfever.com randellfever

    That’s a really good question Chris. My universe would brand me as a professional procrastinator, or an over thinker because of the amount of time that I spend playing with whatever the next shiny toy (online or analog) turns out to be. Until it gets worked out I prefer creative explorer.

  • http://www.randellfever.com randellfever

    That’s a really good question Chris. My universe would brand me as a professional procrastinator, or an over thinker because of the amount of time that I spend playing with whatever the next shiny toy (online or analog) turns out to be. Until it gets worked out I prefer creative explorer.

  • http://nisargaindia.com Ashwin Murali

    You nailed it Chris! “Your brand can’t be a “me too” thing.”. Awesome!

    I run my own business in INDIA and I guess, the growth has not been because we do the things everyone does in a ‘perhaps better way’. I think it’s the story we add to the way that makes all the difference and makes us tick!!!

    Nice read…

    P.S: Your blog is an awesome read… KUDOS!!!

    Chao,
    The Cruisemaniac.
    blogger @ http://thecruisemaniac.com.

  • http://nisargaindia.com Ashwin Murali

    You nailed it Chris! “Your brand can’t be a “me too” thing.”. Awesome!

    I run my own business in INDIA and I guess, the growth has not been because we do the things everyone does in a ‘perhaps better way’. I think it’s the story we add to the way that makes all the difference and makes us tick!!!

    Nice read…

    P.S: Your blog is an awesome read… KUDOS!!!

    Chao,
    The Cruisemaniac.
    blogger @ http://thecruisemaniac.com.

  • Caleb Chang

    Your personal example reminds of Seth Godin’s “Small is the New Big” where he talks about “zooming” to increase our capacity for change so when an opportunity presents itself we see it for what it could be rather than tailoring it to what you already are i.e. in your case, everything was not a fiction book.

    I completely agree that to be an effective brand, you have to differentiate. I preach this in my career as a marketer, yet in my personal life I am finding that I starting to spread myself thin and I don’t practice what I preach. Your blog was a good reminder – thanks.

    So what is my brand? Collaborator. I love bringing people together to focus on one cause. I’ve been told I’m pretty darn good at it, but I want to get much better.

  • Caleb Chang

    Your personal example reminds of Seth Godin’s “Small is the New Big” where he talks about “zooming” to increase our capacity for change so when an opportunity presents itself we see it for what it could be rather than tailoring it to what you already are i.e. in your case, everything was not a fiction book.

    I completely agree that to be an effective brand, you have to differentiate. I preach this in my career as a marketer, yet in my personal life I am finding that I starting to spread myself thin and I don’t practice what I preach. Your blog was a good reminder – thanks.

    So what is my brand? Collaborator. I love bringing people together to focus on one cause. I’ve been told I’m pretty darn good at it, but I want to get much better.

  • http://www.personalbrandingblog.com Dan Schawbel

    A brand is a perceived promise of delivery.

  • http://www.personalbrandingblog.com Dan Schawbel

    A brand is a perceived promise of delivery.

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  • http://www.acriley.com A. Charlotte Riley

    Excellent post, Chris. The first time it dawns on you that you’re the ONE; that every interaction with a client is a brand touch-point, and that not only are you responsible for your own experience in life, but you are also accountable for others’ experience with you… well, it can be one of those frightening, exhilarating moments that messes with your mind (in a good way). And, drives you to crank your brand DNA up to 11.

  • http://www.acriley.com A. Charlotte Riley

    Excellent post, Chris. The first time it dawns on you that you’re the ONE; that every interaction with a client is a brand touch-point, and that not only are you responsible for your own experience in life, but you are also accountable for others’ experience with you… well, it can be one of those frightening, exhilarating moments that messes with your mind (in a good way). And, drives you to crank your brand DNA up to 11.

  • http://www.boldenterprises.com/ Karl Edwards

    Relationships involve knowing and being known.
    Branding speaks (to me) about being known. Known for who I am. Known for how I am distinct. Known in my business for how I add value.
    But the relationship factor insists that key to being known is being genuinely interested in knowing those on the other side of the relationship. Many stop short here and wonder why there isn’t much interest in their brand.
    Thanks for your work in this area.

  • http://www.boldenterprises.com/ Karl Edwards

    Relationships involve knowing and being known.
    Branding speaks (to me) about being known. Known for who I am. Known for how I am distinct. Known in my business for how I add value.
    But the relationship factor insists that key to being known is being genuinely interested in knowing those on the other side of the relationship. Many stop short here and wonder why there isn’t much interest in their brand.
    Thanks for your work in this area.

  • http://www.defogmyblog.com DefogMyBlog

    I have a brand with a limited shelf life. I’m really there for individuals and start up companies that need a web presence or are asking “What is this blogging thing about? How do I get started?” So like email eventually the majority will be up to speed.

  • http://www.defogmyblog.com DefogMyBlog

    I have a brand with a limited shelf life. I’m really there for individuals and start up companies that need a web presence or are asking “What is this blogging thing about? How do I get started?” So like email eventually the majority will be up to speed.

  • http://eventsmedia.blogspot.com mike mcallen

    One way on making sure your brand stays centered is Chip Conley’s way of designing his hotels – The Phoniex is after rolling stone, the vitale is real simple and Dwell magaizine. Its kind of an innovative way to stay on track. Need ideas- leaf through the magazines.

    We decided to see what our company was like. We said Cirque du Soleil & Popular mechanics Mag and Mother Theresa. Though we might have to work on the Mother Theresa part a bit more. We need a Service oriented theme for the last one.

    Great post Chris! :)

  • http://eventsmedia.blogspot.com mike mcallen

    One way on making sure your brand stays centered is Chip Conley’s way of designing his hotels – The Phoniex is after rolling stone, the vitale is real simple and Dwell magaizine. Its kind of an innovative way to stay on track. Need ideas- leaf through the magazines.

    We decided to see what our company was like. We said Cirque du Soleil & Popular mechanics Mag and Mother Theresa. Though we might have to work on the Mother Theresa part a bit more. We need a Service oriented theme for the last one.

    Great post Chris! :)

  • http://eventsmedia.blogspot.com mike mcallen

    (sorry early here Chris- spell checked version of above post- I need to drink coffee before typing anything)

    One way on making sure your brand stays centered is Chip Conley’s way of designing his hotels – The Phoenix Hotel is based after rolling stone Magazine, the Hotel Vitale is Real Simple and Dwell magazines. It is an innovative way to stay on track for your brand. If they need ideas- they leaf through the magazines during brainstorming sessions.

    I met Chip last week and was amazed at his creativity and what a nice cat he is..

    We decided to see what our company was like using his system. We said Cirque du Soleil & Popular Mechanics Magazine and Mother Theresa.

    Though we might have to work on the Mother Theresa part a bit more. Maybe change it up to a Service oriented theme/magazine or person for the last one. Ideas?

    Great post Chris! :)Now I will get some coffee!

    Mike
    http://www.grassshackroad.com

  • http://eventsmedia.blogspot.com mike mcallen

    (sorry early here Chris- spell checked version of above post- I need to drink coffee before typing anything)

    One way on making sure your brand stays centered is Chip Conley’s way of designing his hotels – The Phoenix Hotel is based after rolling stone Magazine, the Hotel Vitale is Real Simple and Dwell magazines. It is an innovative way to stay on track for your brand. If they need ideas- they leaf through the magazines during brainstorming sessions.

    I met Chip last week and was amazed at his creativity and what a nice cat he is..

    We decided to see what our company was like using his system. We said Cirque du Soleil & Popular Mechanics Magazine and Mother Theresa.

    Though we might have to work on the Mother Theresa part a bit more. Maybe change it up to a Service oriented theme/magazine or person for the last one. Ideas?

    Great post Chris! :)Now I will get some coffee!

    Mike
    http://www.grassshackroad.com

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