Fishing Off the Back Porch

Wahab Cottage

Sometimes, we online marketer types get lazy. We look no further than our tweet streams and our email list for new clients/customers. And when we don’t find them, we scratch our heads and wonder what’s wrong.

I call this fishing off the back porch.

Fishing off the back porch

If you’ve got the best bait, the best rod and reel, and a lot of experience fishing, that’s wonderful, but it won’t matter if you’re casting off onto your lawn. There aren’t any fish on your lawn (one hopes). They are elsewhere, in the water (one hopes). And that means you have to go to the water to get them.

More so, you can’t just go to any water. You get in trouble for fishing in someone’s pool. I found that out the hard way. No, it turns out, you have to fish where the fish are, where it’s okay to fish, and where the locals know that they’ve been biting lately.

Acquisition Is the Trick

Luring fish in with great bait is wonderful, but first, you have to know where to acquire them. Where are your buyers? Where do they spend their time? It’s quite likely that you might have to branch out your marketing into other spaces.

Whenever I’m written up in a newspaper, I get a lot of emails and messages from people who knew me before I was in social media. These people never make a peep the rest of the time, but if the Boston Globe writes me up, I get a bunch of contact from a bunch of people who never connect with me via Twitter or Facebook (and rarely even email).

There are plenty of fishing holes we’re not looking into but we should. For instance, for all the greatness that digital publishing is bringing the world, when my book is at a Hudson News at an airport, I get offers for speaking. Why? Because the CEO who stumbled onto my book suddenly realizes that his organization needs what I’m selling, and that he should have me in to say a few words to the team. That’s a fishing hole I don’t always get to fish in, but where I get some really big catches.

Get Off the Porch

The simple message today is this: you’re not looking far enough. There are opportunities to grow your business that aren’t right off the porch. We talk about this a bit sometimes at Kitchen Table Companies, and I want you to start thinking about it, too. For every way that you’re trying to reach your would-be buyer, which ways haven’t you tried because they’re not as easy as fishing off your social media porch?

What’s your take?

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  • http://www.redheadwriting.com The Redhead

    First: love the picture and I want to sit there (for a long time). Secondly, I agree that we get comfy. Referrals come in and when we have the leisure (and gift) to be able to pick and choose the business we take, we often start looking. Something I’ve recently committed to doing is attending at least one event each month that’s so far out of my bailiwick that I’m forced to get some new perspective. And when you add social web experiences in the mix, we occasionally get the sharp end our the double-edged sword: we build our community, but often, it’s all we hear and see.

    Good day, sir!

  • http://www.redheadwriting.com The Redhead

    First: love the picture and I want to sit there (for a long time). Secondly, I agree that we get comfy. Referrals come in and when we have the leisure (and gift) to be able to pick and choose the business we take, we often start looking. Something I’ve recently committed to doing is attending at least one event each month that’s so far out of my bailiwick that I’m forced to get some new perspective. And when you add social web experiences in the mix, we occasionally get the sharp end our the double-edged sword: we build our community, but often, it’s all we hear and see.

    Good day, sir!

  • Anonymous

    Chris, I take a “you’re marketing 24-7″ approach, so fishing is an every-minute awareness for me. Whether I’m standing in line at the grocery store, at the hockey rink, visiting an event out of town, whatever, it’s an opportunity to connect, compliment, offer solutions and simply smile.

    It’s a shame to see that the beauty of technology can tunnel-vision some people into forgetting: we’re people! Look at others, smile at others, engage with others all the time. When madly texting, tweeting, and being focused only on the “tool”, we miss opportunities to engage human to human.

    I fish well beyond my social media porch, and it’s not difficult. When you’re yourself, happy, and seeing opportunities to “ease someone’s pain”, solve their problem or simply offer a helping hand, that connection is gold.

    To fishing far and wide! Kaarina

  • http://twitter.com/susangiurleo susangiurleo

    Ugh and groan…I know I have to fish in lots of other holes…ads in traditional publications, speaking kits to associations that rejected me last year, but might be ready for what I have to say now, universities training the next generation of professionals. None on social media, all potential business. You caught me and now I have no excuse not to fish where the fish are…

    Blessing and curse you are, Brogan! : )

    • http://www.margieclayman.com Marjorie Clayman

      Susan, if you do wish to pursue advertising in traditional publications and connecting that pond with other ponds, let me know. Our agency is steeped in that world.

      • http://twitter.com/susangiurleo susangiurleo

        Marjorie, will do…

  • http://rickmanelius.com Rick Manelius

    I like the illustration because, when you put it like that, it’s so blindingly obvious.

    But just like trying to overcome a negative belief we’ve lived with our entire life, it’s not obvious to see that we’re making these obvious gaffs until someone comes by and shows us a silly yet powerful example (e.g. fishing off the back porch, underwater fish, etc).

    So please, keep up with these creative illustrations because it helps land the idea deeper into my brain… more so than just ‘go where the money is’, which is so obvious that my brain discounts it until it’s been shocked by the illustration!

  • http://www.margieclayman.com Marjorie Clayman

    Wow, a porch with no snow. Mmmmm. Absorbing…

    I really like this post. It’s my favorite kind of post that you do, actually. I call it the onion post because you can dig down layer by layer into the post and then into how you are thinking about it.

    Along those lines, I would say that you need to determine what kind of fish you want before you go out fishing. And you need to determine what kind of fisherman (do we need to say fisher person now?) you want to be. I think about the movie A River Runs Through It, not just because Brad Pitt is in it, but also because of the concentration on the art of fly fishing the movie presents. It’s an enjoyment of the craft. Then you have commercial fisher people who send out huge nets and sift through shoes, trash cans, and syringes to get down to the good stuff. And everything in between.

    Also, are you fishing by yourself, or do you have teams of fisher people working with you?

    Me? I know I need someone to come and gut the fish. Cuz ew. :)

  • Anonymous

    Chris,
    Some valid, albeit rather elementary points, to your post. You do indeed gotta fish where your best prospects are. People look at the internet/social media and they see a giant ocean of prospects – the whole world in their hands! They begin the ABCs of social media: “engaging” on twitter and facebook, setting up a blog, videos on youtube – all in the hopes they start reeling in the customers. I think many of them come to find that for all the effort they invest online, the “return” doesn’t add up.

    There are a number of reasons for a stale prospect stream online, some of which you touched on in your post (not effectively identifying the “who” & “where” of possible buyers). But sometimes, we fail to realize that there are indeed plenty of fish in our own backyard. Not our enormous online community but the considerably smaller community outside our front door. People forget that in the community that they live are living breathing prospects. We tend to hope for the IRL opportunities online and ignore them in our own communities. Chambers of Commerce, Networking groups, volunteering with a local charitable organization, joining a church group or a bowling league.

    Why? In a recent article from Entrepreneur.com called “What’s Important When You Refer People?“, not surprisingly, “knowing a person’s character” ranked No. 1. It’s pretty hard to really know someone’s character via 140 characters or one’s facebook posts. But if I can look you in the eyes, shake your hand, read your body language, and observe how you interface with other people – you’re probably not gonna fool me.

    Not everyone gets written up in the Boston Globe or has a a best-selling book sitting in an airport bookstore or attains the title of “Social Media Guru” (congrats on all three). But you just might find real-life qualified prospects at your local Chamber of Commerce business mixer once they get to know you. I agree, get off the porch. But don’t overlook your backyard…

    PS – I like how you created the problem (lack of buyers) with the first 3/4 of the post, then introduced a solution (Kitchen Table Companies) with the final paragraph. From one sales guy to another: nice.

    PS2 – Did I just write all this? Dang!

  • http://twitter.com/HelloMsRitter Katie Ritter

    Excellent analogy. When you put it like that- fishing off the back porch- it becomes so clear that marketing is needed in so many other places. I think all the hype and recent focus to really “buff up” your business’ social media marketing efforts has left us (me for sure) to forget about all the other marketing outlets. Thanks for the clever reminder!

  • Elly Terhaar

    Even though I cannot use this information for my own business, as a student I love the analogy. Recently I have been “dipping” into new forms of social media. This will help me find and build my career in Human Resources or Public Relations. This analogy helps me visualize why all of my hard work maintaining social media is going to pay off! We do get comfy when we think that what we have is good. We just need to go out there and find something better!

  • Kradr2

    Why do fish get hungry right after rain storms?
    Right time, right place, right lure and the right way.
    What are the clouds saying?
    Might the stars matter?
    How aware are you of patterns?
    How many words to the Eskimos have for snow?

  • http://justessay.com/ essay

    Interesting post. Thanks.

  • http://www.danieldecker.net Daniel Decker

    Powerful. This is imperative. To me it also points back into the sight of diversity. Social Media and online marketing are definitely extremely effective but I don’t think that means we become so one dimensional that we stop looking for ways to market beyond the pixels. There are still a lot of ways to reach people (diversity creates multiple touch points and allows targeting different types of clients).

    • Anonymous

      great post Chris and great insight Daniel. I’ve been SUPER convicted about this VERY thing lately – OUCH!!

      Sometimes when things are great and fish are jumping into the boat, we stop exercising the muscles that made us good fisherpeeps in the first place ;)

      • http://www.danieldecker.net Daniel Decker

        I think it also gets to be one of those situations too where we get comfortable fishing where the fish are then everyone comes over to the same fishing hole. Eventually over fishing occurs or the fish wise up and scatter to another location. To me, we must always have one pole in the water where the fish are and one pole where the fish might go. Balances things out for now and later so we don’t go hungry.

  • http://TannerChristensen.com tannerc

    Powerful insight Chris, thanks for sharing.

    My one caveat with this post, however, is that you don’t give enough examples of how to find other pools to fish in. It takes a lot of exploration and discovery on a personal level, but you could at least show us a few more examples of how you go about finding other pools to fish/swim in. Maybe that’s a post entirely for another day though, right?

    Thanks again!

    • Anonymous

      I think it depends on your industry Tanner. But I believe Chris’ point is that YOU have to know where YOUR fish are. If you are fishing for perch and I’m a bass fisher…then I can’t educate you on where to find perch.

      Where does your target market hang out?
      Chamber of Commerce events? BNI meetings? trade shows? industry events? mixers? Are you geography-bound in your market or are you global?

      No way Chris can put an inclusive list here…but digitally – we know LinkedIn, YouTube, Facebook and Twitter…you could also do blog postings in industry-related blogs etc.

      Think of where your market is. Your ideal client. Your perfect ‘match’ so to speak and then the answers will come to you!

      Happy fishing!

  • Mlbwriter

    I like it. I think this post serves as a reminder to take that extra step sometimes. It’s too easy to say I’ll hit that networking event next month. No. Don’t be lazy. Go to your networking event. Explore more social media platforms. Find the pools that your customers swim in. Well put.

  • http://www.flickr.com/photos/46364600@N06/5302257802/ Alfonso Fanjul

    fishing off the back porch means we scratch our heads and wonder what’s wrong.

  • http://www.flickr.com/photos/46364600@N06/5302257802/ Alfonso Fanjul

    fishing off the back porch means we scratch our heads and wonder what’s wrong.

  • http://thoughtsaboutnothing.com @kylereed

    Wow, that kicked me right in the teeth.

    At first I thought this post was going to be about having fun with your kids or something, but the illustration is brilliant.

    It is time to find a new fishing hole and maybe even a fishing lake.

    PS: loved your interview with Jeff Goins today

  • http://www.yagottamoo.com Matt Meeks

    Guilty as charged. For far too long now I’ve been content with the work that’s flowing in from long-time contacts and client referrals, but I’ve really been feeling the need to be challenged more, and to bring in bigger (and better-paying) projects. I love the analogy-it perfectly captures the emotional state I’ve been in. Sitting on the porch, waiting for the occasional fish to come crawling up out of the water and across the lawn.

    TheRedhead’s suggestion of finding networking events outside of your normal spere is a great one. Time to start looking for networking events!

  • http://twitter.com/BrandiSchoch Brandi Schoch

    I do have some ideas in mind that would get me off the computer and network in person. I know what needs to be done I have the plans to do it. Just 1 tiny little obstacle has put it all on hold. I am temporarily a single parent and farmer while my husband plays soldier. I need to build what I can here for the next year or so. Then I can hit up all the fairs and shows I need too.

  • Anonymous

    But where do we find the lakes? Even just “head north” would help! As a small business, trying to do this all on my own, I could wander days through the area just hoping to find a lake. I know what’s off my back porch, and even what’s around the corner…but I am not sure where to head after that.

  • Anonymous

    One of the problems I have is that I start looking for to many places to fish. So I don’t spend enough time in any one place to actually catch much. Assessing where my buyers are spending their time is a great idea and one that I need to spend more time with so I can be more strategic with my marketing as well.

  • Anonymous

    One of the problems I have is that I start looking for to many places to fish. So I don’t spend enough time in any one place to actually catch much. Assessing where my buyers are spending their time is a great idea and one that I need to spend more time with so I can be more strategic with my marketing as well.

  • http://www.BusinessOptimizerCoach.com Stacey

    Great post Chris. I see this all of the time with new client’s that they have gotten too comfortable in their lake but have also become too reliant on the same marketing methods, the lure, ( those who were hit by the changes in legislation for fax blasts and telemarketing now how dangerous that can be) and wonder why they have lost their effectiveness. At an online marketing conference last week there was a lot of talk of going back to direct mail which might still be in their same lake but using a different lure.
    Stacey

  • http://www.kherize5.com Suzanne Vara

    My take? Well I love fishing so I was all in on this one from the headline. I see it this way, social media is like a river but marketing overall is an ocean. The ocean feeds into the rivers, streams and ponds (ok maybe not always but let’s pretend). The various parts contained within marketing are the rivers, streams and ponds. If we are only focusing on the pond, there are not a lit of fish there and maybe there could even be some eels which we do not want. So, it is best to cast out not only in the pond but the river and streams. There are more fish there that are waiting to bite your bait and for you to reel them in.

    Ok now I want to go fishing.

  • http://www.kherize5.com Suzanne Vara

    My take? Well I love fishing so I was all in on this one from the headline. I see it this way, social media is like a river but marketing overall is an ocean. The ocean feeds into the rivers, streams and ponds (ok maybe not always but let’s pretend). The various parts contained within marketing are the rivers, streams and ponds. If we are only focusing on the pond, there are not a lit of fish there and maybe there could even be some eels which we do not want. So, it is best to cast out not only in the pond but the river and streams. There are more fish there that are waiting to bite your bait and for you to reel them in.

    Ok now I want to go fishing.

  • http://www.trademotion.com/partlocator/index.cfm?siteid=216152 Dodge Charger Parts

    I know what needs to be done I have the plans to do it. Just 1 tiny little obstacle has put it all on hold. I am temporarily a single parent and farmer while my husband plays soldier. I need to build what I can here for the next year or so.

  • http://www.parmfarm.com amy parmenter

    Chris! Couldn’t agree more. the digital world is fun and certainly has advantages but we tend to forget about the rest of the world which is just nothing but opportunities waiting to happen. thx for the remiinder.

    Amy Parmenter
    The ParmFarm

  • http://raulcolon.net Raul Colon

    Great points. I see this with people who want to only use one channel or a limited set of channels. It is so easy to reach out to other areas which might bring you different opportunities.

    The task is identifying those opportunities and going after them.

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  • http://profiles.google.com/jenbuzzeo Jennifer Buzzeo

    This is why I look forward to new post from you on my google reader. As I am going through your posts from the past weekend because I have been working like a dog and unable to get to my computer, I am enlightened by this statement,”Luring fish in with great bait is wonderful, but first, you have to know where to acquire them. Where are your buyers? Where do they spend their time? It’s quite likely that you might have to branch out your marketing into other spaces. ” i am not a marketing professional or sell a product on line but I am always looking for “buyers” who is people to visit my site and see how useful it really is to them . After reading two lines, it dawns on me “POW”, like when Batman get hit by the Joker that I am fishing in all the wrong places.
    I can’t thank you enough for this post and would like to keep you informed to what the results are to me changing my “fishing” plan
    Best-
    Jennifer

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