Guest Post – Misconceptions About Affiliate Marketing

Rae Hoffman-Dolan from Sugarrae.com is one of the people who I believe write about affiliate marketing in a way that 1.) I understand, and 2.) I can use to make business value. I rarely do guest posts at [chrisbrogan.com], but when Rae reached out, I jumped at the chance. She’s got a great post and I learned as much by reading it as you might, or so goes the hope.

Misconceptions About Affiliate Marketing

Rae Hoffman-Dolan of Sugarrae.com - her photo

Before beginning to write my guest post for Chris’s blog, I went in search of what he’d already covered on the topic of affiliate marketing (the topic he asked me to write about) and found out something pretty important while digging through his posts on the topic and your comments on those posts. It would appear a decent portion of his audience hates affiliate marketing.

My name is Rae Hoffman-Dolan, aka Sugarrae, and I’ve been a successful full time affiliate marketer for over a decade now.

[waves while wearing protective gear]

What is affiliate marketing?

Chris defines affiliate marketing in his posts as:

“[Affiliate marketing is] promoting a product or service that someone else has created to your community with the hope of providing benefit to that community, and to be compensated for that promotion.”

Someone way back in the day (I don’t know who) described it a bit less eloquently, but in a way I love to reference:

“Affiliate marketing is selling stuff I don’t own to people I don’t know.”

And according to some, affiliate marketing is EVIL. [insert maniacal laugh]

But the truth is that affiliate marketing – when done well and in a beneficial way for the user – is likely part of your everyday life on the web, without you even realizing it.

A look at affiliate brands

Some of the largest and most trusted brands on the web are actually nothing more than affiliate sites at their core, but with a “point of difference” that makes them what I like to call “affiliate brands“.

I’ll give you two examples.

Trip Advisor – Whether it’s a hotel in a big metro city, a restaurant in a remote mountain location or an attraction near wherever it is your visiting, they likely have user contributed reviews of it. That’s because they have over 50 million reviews (and 7 million user contributed photos) of more than 495,000 hotels, 689,000 restaurants and 165,000 attractions and are used by over seven million visitors per day. They also have over 1100 employees and are owned by Expedia (a division of IAC, which purchased Trip Advisor in 2004). And they make their money from CPM advertising, contextual advertising and by receiving commissions when you book hotels, flights, etc. (otherwise known as affiliate relationships).

Epinions – They say in order to be successful at something, you either have to do it first or do it best. Epinions did it first. They took an affiliate datafeed mashup (affiliate datafeeds from multiple merchants combined into one) and presented it in a new way. First by allowing visitors to leave reviews on every product they featured in that datafeed. Second by showing the prices from each merchant that offered the product in question and allowing users to comparison shop at a glance. With over 1.2 million daily visitors and 13+ million pages on the web linking to it, it’s not surprising that Epinions, and its Shopping.com twin are owned by eBay. And they too make their money from CPM advertising, contextual advertising and by receiving affiliate commissions.

And there are TONS of other affiliate brands you’d never “think of” as being affiliate sites on the web – both large and small (I myself own several smaller ones).

So why the hate?

Trust me, I get it. There are some unscrupulous and/or overly zealous marketers out there that have given the concept of affiliate marketing a bad name.

I get just as annoyed as you do when I do a search on Google to find nothing but crappy sites pushing affiliate offers and AdSense with no added value to me as the end user.

The guys who spam me on Twitter? They should be glad I can’t physically punch them in the face.

I hate looking for reviews of products and finding short “reviews” that simply reword the product specifications by people you know have never even laid eyes on the product.

And the asshats [can I say asshats on here?] who push their “exclusive” pre-launch of their latest product that will teach you to make thousands per week while watching daytime talk shows and eating Bonbons with their mile long sales letter and 14 bonuses valued at 699 dollars and their screenshots of their Clickbank commissions that are all from selling a dream they know will never come true? Well, there’s a special place in hell for those guys.

But those people are not “affiliate marketing.”

Affiliate marketing does not scam or spam people.

People scam and spam people.

Affiliate marketing and the “legit” personal blogger

In addition to my commercial properties, like Chris, I also am a personal blogger (as are many of you). And like Chris, I monetize my blog via affiliate marketing.

The truth is, I can’t afford to blog for free. I have too many opportunities willing to pay me for my time staring me in the face. I’m told my posts on affiliate marketing and link building have helped many folks make a living on the web. I actually hang their thank you emails on my wall. But at the end of the day, I still have four kids to support – and the price of college isn’t getting any cheaper. So I use affiliate marketing to make “giving back” something I can afford to do.

Using affiliate marketing to monetize my blog allows me to put more effort into the posts that people find so useful. It actually makes my blog BETTER. I’d be willing to bet it makes Chris’s better too.

That said, I definitely have some ground rules:

  • I only advertise products in my sidebars and after my posts that I personally use and am a fan of
  • I only advertise products that I think will be helpful to my readers and are directly related to helping them achieve their goals in Internet marketing (since that’s the topic of my blog)
  • I only do reviews of products I’m an affiliate for if I like them, use them and have thoroughly tested them and thus am able to write a comprehensive review (you can check out some of my reviews if you’d like to see examples)
  • When doing reviews of products I’m an affiliate for, I am always honest about both their pros AND cons (and in my experience, I’ve yet to find a product or service on this planet that is perfect)
  • I try to space out product reviews and put several highly informational and/or instructional posts between them
  • I have a highly visible disclosure page listed in my main navigation at the top of my site
  • I never, EVER forget that it took me over a decade to build my reputation and would never sell it out for a 20 dollar, 200 dollar or 2000 dollar commission

But what about the readers?

So maybe you’re willing to give legitimate affiliate marketing a try – tastefully and honestly – on your blog, but you’re worried about the reaction from your readers?

I’ve always said that I’d rather have 5,000 readers than 50,000 subscribers. And my readers know I’d never intentionally lead them down the wrong path to make a few bucks. No one is forcing them to actually purchase the product I recommend.

The people that are my biggest supporters, biggest referrers and biggest evangelists trust me to be honest with them (and yours should too.) We accept advertisements in every other form of media – blogging shouldn’t be any different. It’s the price of free content. I’ll risk losing some subscribers to make my blog better for my readers. And while the voices of lost subscribers over affiliate links may be loud, in my experience, they’re not many.

In the end, the more revenue you make from your blog, the more motivated you’ll likely be to write more often, and put more time and thought into each individual post. The better your content gets, the more your readers will share it and you’ll eventually replace any lost subscribers with new readers – and keep growing.

Rae Hoffman-Dolan aka “Sugarrae” is an affiliate marketing veteran and an (extremely) occasional SEO consultant. She is also the SVP of Marketing for Speedy Incorporation Services. You can connect with Rae via Twitter or meet her in person at the Affiliate Summit East 2011 SEO Training (seating is limited).

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  • http://www.visin.com Thomas Townsend

    First off – Chris why don’t you have more Guest Bloggers like Rae? This is EXCELLENT. Rae hit every one of my hot buttons on this article and I am now looking at embracing the better side of affiliate marketing. Very straight talk with no filler. Rae I am now going to be including you in my Circle of knowledge peeps. Just signed up for your NL too. Thank You for the refreshing viewpoint.

    • http://chrisbrogan.com Chris Brogan

      The trick with guest posts is that people get antsy because they typically come to get my take. When I did a bunch of guest posts in the past, I would get complaints.

      Secondarily, now that I said yes to Rae, I have 14 new submissions this morning in my contact form asking to guest.

    • http://twitter.com/sugarrae Rae Hoffman

      You’re very welcome :)

    • http://twitter.com/sugarrae Rae Hoffman

      You’re very welcome :)

  • http://www.i95dev.com Henry Louis

    Hello Rae!

    Thanks for writing down this post & sharing the positive sides of Affiliate marketing. Till recently, I have been just hearing bad about Affiliate Marketing. Kudos to your courage for mentioning positivity about Affiliate Marketing! As suggested, it should be carried out in the right sense which can benefit end users. Finally, I would like to appreciate the way you have define affiliate marketing!

  • http://www.nickkizirnis.com Nick Kizirnis

    Hello Rae and Chris,
    Thank you for posting this great article that provides the real-deal on affiliate marketing’s relationship to blogging and the ground rules that should be followed. Chris, your blog has always been very clear about this, as are a few others I read (Yoga Baron comes to mind), but maybe I’ve seen too many other bad examples and so my gut reaction is usually affiliate marketing = bad Thank you both for helping me to better understand this!.

  • https://www.planetoftheherbs.com/wholesale-herbal-incense herbal incense wholesale

    They also have over 1100 employees and are owned by Expedia.They say in order to be successful at something, you either have to do it first or do it best.

    • http://chrisbrogan.com Chris Brogan

      They didn’t start that way, though.

    • http://chrisbrogan.com Chris Brogan

      They didn’t start that way, though.

    • http://chrisbrogan.com Chris Brogan

      They didn’t start that way, though.

  • http://www.chrishiggins.in Chris M Higgins

    I don’t really understand how sites like trip advisor are related to affiliate marketing? If i wrote a review, and received a commission when you booked the hotel after reading my review, then sure. But i don’t get anything. I know there are sometimes promotions that encourage people to submit reviews, but even trip advisor has no control over whether i write a positive or negative review.

    Without the user generated content, trip advisor would just be another travel booking portal, so adding UGC doesn’t make it affiliate marketing, to my view anyway.

    That said, I really like affiliate marketing when it is done well, especially with the approach of people like Chris Brogan. Recommending a product that you genuinely believe should be supported because it can add value to your community, is the most honest form of sales that I can think of.

  • http://www.chrishiggins.in Chris M Higgins

    I don’t really understand how sites like trip advisor are related to affiliate marketing? If i wrote a review, and received a commission when you booked the hotel after reading my review, then sure. But i don’t get anything. I know there are sometimes promotions that encourage people to submit reviews, but even trip advisor has no control over whether i write a positive or negative review.

    Without the user generated content, trip advisor would just be another travel booking portal, so adding UGC doesn’t make it affiliate marketing, to my view anyway.

    That said, I really like affiliate marketing when it is done well, especially with the approach of people like Chris Brogan. Recommending a product that you genuinely believe should be supported because it can add value to your community, is the most honest form of sales that I can think of.

    • http://chrisbrogan.com Chris Brogan

      Trip advisor makes money when you book services through them. THEY are the affiliate marketer.

    • http://chrisbrogan.com Chris Brogan

      Trip advisor makes money when you book services through them. THEY are the affiliate marketer.

    • http://chrisbrogan.com Chris Brogan

      Trip advisor makes money when you book services through them. THEY are the affiliate marketer.

      • http://www.chrishiggins.in Chris M Higgins

        By that definition, any shop/store/site that doesn’t produce their own products is an affiliate marketer? Supermarkets? Cinemas?

    • http://twitter.com/sugarrae Rae Hoffman

      Ditto what Chris said.

    • http://www.revenews.com Angel Djambazov

      Affiliate marketing is one model of advertising…the model is CPA but it could be well CPC (Adwords) or CPM (display). Trip Advisor plays with all of those models and a variety of hybrids. They are a large publisher which is always seeking to diversify their inventory to maximize their earnings.

  • http://successbeginstoday.org/wordpress John Richardson

    Why is it that there are a few people that ruin things for everybody. Thanks Rae, for putting a good face on a legitimate business model. It’s sad when big affiliates (Amazon) and big states (California) can’t get along. A lot of people got hurt in this turf war.

  • http://www.limecubemarketing.co.uk/asqueezeoflime simoncmason

    Well written blog that keeps going year in year out and has a few clearly marked affiliate ads/links = good
    Poorly written blog with obviously dodgy URL written purely to rank for one product area, no depth of content and no mention of affiliate in links = bad

    Funny / clever informative TV ad = good
    Salesman shouting at me and hitting me over the head to buy his sh*t = bad

    It comes down to – do you care about your audience or do you just want make a fast buck and hang the consequences for your readers?

    Like everything in life some people do it well, some do it badly.

    Thanks for a great post explaining how affiliate marketing should be done.

  • http://peterpaluska.com Peter Paluska

    Extremely useful and easy to understand information here, thoughtfully presented and with a nice no BS attitude.

    Well done, Rae!

  • http://peterpaluska.com Peter Paluska

    Extremely useful and easy to understand information here, thoughtfully presented and with a nice no BS attitude.

    Well done, Rae!

  • http://www.advertising-commissions.com Julian Hooks

    This is a great article, especially for me. I’ve specialized in small niche site to marketing like products. But I’ve only recently started to blog about my own exploits as an affiliate marketer. I have yet to build an audience, but when I do, I’d like to be able to keep them! Coming back to this post will definitely help me.

  • http://www.claritytobusiness.com Christy Strauch

    Thanks for the very helpful post.

    People’s reaction to affiliate marketing is partly a problem of beliefs. We’ve assimilated the experiences we’ve had with sleazy marketers and generalized it across all affiliate marketing. This is akin to “Donald Trump is a greedy rich guy, therefore all rich people are greedy.” I think this is the cave-man brain trying to recognize whether something is dangerous, so the next time it appears, we can keep ourselves safe by running away, without needing to look closely at whether the thing is actually dangerous or not.

    I have always bought things on the recommendation of my friends and trusted advisors. Affiliate marketing done by reputable people is no different.

  • Rocque Bowen

    There is some good information here.  I put my affiliate marketing on hold now for a while.  I have a few too many blogs, and really need to cut back, regroup, and restart the whole process.  I agree with so much that you have said.  I also like to try what I endorse, but do run adsense on my blogs right now. 

  • http://twitter.com/bluntrophy bluntrophy

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  • Dwight Zahringer

    Rae is spot on. People that are not very affluent in this space need to take note of her comments and direction. I have known here for years and she has forgotten more than you’ll learn. Early adaptation is her main game.

  • http://raulcolon.net Raul Colon

    Chris thanks for giving Rae the opportunity to share great information on Affiliate Marketing. 

    I think she covered everything in a nutshell and also clear out a few myths people have on Affiliate marketing. 

    I have to agree that it can be useful if it is used in the right way.  

  • http://remarkablogger.com Michael Martine

    There’s no such thing as a successful affiliate marketer who’s dishonest or spammy, because in short time she would have no one to try and sell to.

  • Kevin

    Here is a quote from Hoffman’s Affiliate Disclosure: ”If you think it taints the reviews I write on my site, you’re welcome to get the hell off my blog – and be sure not to let the virtual door hit you in the ass on the way out.”
     Chris, Do you really think we should be treating our readers and potential purchasers this way? Please be honest. Personally I think it is quite rude

    • http://twitter.com/sugarrae Rae Hoffman

      Depends on how you look at it. I think it’s quite rude for someone to accuse me of scamming them to make a ten dollar commission on a site where I pay the bills and put hours upon hours into posting free information. I’m not talking to everyone – only the folks who think I’ll sell my reputation for a quick buck. Those people are indeed welcome to get off my blog. But I’m also known for being controversial… I say what I think, despite what other people will say about it. I fully admit that my style is not for everyone and that I definitely can turn some people off. But I’m ok with that. I blog to give back, not to be PC. :)

    • http://chrisbrogan.com Chris Brogan

      I wouldn’t word it that way. I think that comes from people’s negative feedback. : ) 

    • http://chrisbrogan.com Chris Brogan

      I wouldn’t word it that way. I think that comes from people’s negative feedback. : ) 

    • http://www.revenews.com Angel Djambazov

      I know Rae already answered for herself quite capably. I think that tone to
      some extent, that is an element of her persona. Readers expect certain
      things from writers that they visit regularly, they understand and, in
      theory if they read regularly, subscribe to the author’s tone. As a reader you wouldn’t expect Anthony Bourdain to treat you with kid’s gloves, well neither does Rae.

  • http://www.financialexcellence.net Matt Wegner

    Did you just say asshats? Hadn’t heard that one before but it seems to be a fitting description for the people you’re describing.

    Good post Rae.

    • http://twitter.com/sugarrae Rae Hoffman

       Yep, sure did LOL. It’s a favorite word of mine. :)

  • http://szabgab.com/ Gabor Szabo

    Nice post Rae,

    I never tried Affiliate marketing on my blog so I am not sure how well it would pay but my guess was always that it would be less than 100 USD / month. It depends on where do you live and what are your regular expenses but for that amount of money I think it is not worth doing.

    I wonder if you have any ballpark numbers of number of visitors or page views compare to potential revenues. I know this can be very different between sited depending on how focused they are and on what subject they cover but maybe you can give us some numbers from your experience or if you have pointers to trustworthy reports by others.

  • http://www.revenews.com Angel Djambazov

    To add to Rae’s excellent examples I would include Skymall in the list of large publishers (aka affiliates) who are in the space. Also to understand legitimacy one should consider the advertisers…large brands like: Dell, Nordstrom, Cafepress, Gap, Old Navy, Netflix, Expedia, Barnes and Noble, all have affiliate programs. The majority of the Inc 500 are in the space. So is Google which has it’s own affiliate network. I think that speaks a lot to the legitimacy of the model and the space.

  • http://www.webguide4u.com Vivek Parmar

    One of the best way to make money as an affiliate is to share review but many of them without having that product post review? What about those guys? Do anyone trust them?

    • http://twitter.com/sugarrae Rae Hoffman

      Nope, I sure don’t.

  • http://termpaperwriter.org/ research papers

    Thanks for the suggestion – I’ll make sure it’s included in the thinking.

  • Elyssa

    nice post Rae…and relevant for me at the moment.  thank you. –elyssa–

  • http://www.joemanna.com/blog/ Joseph Manna

    I love how Rae explained and was quite vociferous about the differences between trusted affiliate marketing and spam. I absolutely despise spammers just like the next guy. 

    My view is that affiliate payment structures are a “bonus” for actually recommending a great service for people. It’s like advertising, minus the evil. Basically, the role of a successful affiliate marketer is to promote services that are worthy, relevant and interesting — not just for a few percent of the sale or few cents for the lead generated. 

    Thanks for green-lighting this post, Chris. :-) 

  • http://www.paidinpassive.com Yolanda @ Paid in Passive

    Very good post Rae! For the past few years it seems as though affiliate marketing has turned into a one night stand (or “hit it and quit it”) opportunity where marketers just want to get in and get out — not really caring about the market they operate in or who they’re pitching crappy products and content to. I’m guilty of doing the same thing, but instead of continuing to drink the Koolaid, I started building a business that I don’t mind attaching my name and face to. That’s how you survive in this business — you treat it just like one.

    • http://twitter.com/sugarrae Rae Hoffman

      Exactly Yolanda – I feel the same way. :)

  • http://www.online-business-virtual-assistant.com/ Virtual Business Assistant

    From what I have understood “Affiliate marketing is a marketing practice in which a business rewards one or more affiliates for each visitor or customer brought about by the affiliate’s own marketing efforts. ” Loved what Rae has done here.

  • http://www.webbusinessresearch.com Jon Poland

    Rae:  I am grateful for affiliate marketers that have earned my trust.  They point me to good products that they have used and tested.  This saves me a lot of time and makes it easier for me to implement new products and new strategies into my business.

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  • http://giginthe.net/ Raul omar Diaz

    I like your tips on writing reviews as affiliates. I just hope that we’ll find an easier way to ask product creators to provide more info on their products or like other product providers, provide review copies for affiliates. 

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  • Ozio Media

    I completely understand why affiliate marketing has gained such a bad reputation. There are so many sites, reviews, and blogs created to push products that come off as cheesy and gimmicky that most people take one look at the “marketing” efforts and are turned off. I found your post to be very refreshing and I’m glad to see there are reputable affiliate markets out there trying to make an honest living. Kudos to you!

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  • http://www.roadrunnermoving.us/index.html alabama movers

    Some affiliate programs also offer business cards and flyers for offline promotion. This is usually tracked through a unique url or referral/coupon code.

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  • http://shawn-dahl.com Shawn Dahl

    A large group of site owners assume that ad options like Google AdSense and/or banner sales are the only ways to monetize their site.

  • http://shawn-dahl.com Shawn Dahl

    Visitors come to a site because they are interested in its content.  In many cases, visitors are coming to your site because they are about to make a purchasing decision.

  • http://www.growthspurtmedia.com Liz Gazer

    Rae,
    thanks for writing this Chris, for featuring it! Me & a few other industry-folk just
    submitted speaking proposals to Affiliate Summit on this very
    topic: Hype vs. Substance in Affiliate Marketing. The actual title of the panel was “Stop Doing it Wrong!” We hope we earned  enough votes to speak on this topic in January,
    becuase it’s such an important one. There’s such a stigma around what
    Affiliate Marketing is – and isn’t. I for one am tired of having to convince quality merchants that affiliates are not just a bunch of bottom feeders who will damage their brand. There are legitimate people making legitimate money in in legitimate, ethical ways in our industry! TONS of them! Unfortunately they’re often overshadowed by those doing it the spammy/scammy way. Enough is enough. When we sell with integrity, providing REAL value to consumers (and to merchants) EVERYONE wins.

     

  • http://www.travellerbase.net John

    Thank You , Affiliate Business depends on ideas not demand , How to market the product.

  • http://www.cheapwebproducts.com Dan Kaufenberg

    Nice, I like the part where you say there are some who exploit affiliate marketing. This happens far to often. I think learning to be an affiliate should be free info, this is one of my main goals.

  • http://www.herbalincense420.com/ herbal incense

    I have been doing affiliate marketing for many years and the key to success is to keep learning and never give up!

  • mark

    if any of you can help me would you get back with me at alisha_acevedo2000@yahoo.com Ive been tryn to get started with affiliate marketing for a while but I need some help learn how to get a website working properly
    @yahoo:twitter 

  • http://www.tracks360.com/ Innes

    Much of this comes from and originates from the number of scams which continue to exist in this line of business.

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