Know How to Grow

Big SmallI was onstage recently with Brian Clark and we were talking about how we manage time. He had a really great point about how he manages the many ideas and offers that come his way. This morning, I was on Bernie Borges‘s podcast, and he asked me how I did everything that I do. This afternoon, I had lunch with Peter Shankman, and we had a variation on the conversation about how we get everything we’re doing done. To me, it comes down to knowing how to grow.

Different Types of Growth

First, there are different ways to think about growth. Am I growing my business, or growing my customer base? Am I growing my potential product set, or am I growing my existing product’s capabilities? Am I growing revenue or am I growing capacity? It’s going to be up to you to decide which growth you mean, because if you just look at what I’ve written above this line, you already see that it’s a whole different set of plans depending on which strategy you’re taking.

Ecosystems, Owners, Kings

Every year, on January 1, I talk about my 3 words that I choose to follow for the year. This year, my words were “ecosystems, owners, and kings.” The idea is this: ecosystems means to pay attention to building things that have a whole lot of space to grow; owners means give every project an owner, or I’ll be stuck doing it all; kings means spend more time with kings and practice being kingly myself.

I didn’t know it on January 1st, but I’d actually come up with the process by which I’d learn to grow. Human Business Works is an ecosystem play. Rob Hatch is my COO, and he’s the first of my owners. Estrella Rosenberg is my owner for 501 Mission Place. Estrella and others mingle with the kings and queens of their spaces, just as I seek to spend my time with the kings of mine.

That, in a really abstract way, is how I’ve learned to grow. Some more obvious and salient points will follow.

Brian Clark’s Advice

Onstage, Brian said that he evaluates the opportunities he receives by asking whether or not they’ll best serve his current community. If the answer is no, he doesn’t invest time in it. By doing this, Brian shrinks the vast ocean of possibilities, and keeps his focus on growing out Copyblogger Media. It’s sound advice, and when I look at some of the new projects I’m considering, they neither help New Marketing Labs nor Human Business Works, and so I now know I shouldn’t take them on.

Ask yourself: is this project part of the ecosystem I’m creating?

Peter Shankman’s Question

Peter asked me how I got so much writing done. I said that I did it in big clumps, and then scheduled it out. I do this with lots of my projects. It’s a way to grow by using time when you get it, versus trying to keep things all level and even. In life, we often find ourselves with surpluses and droughts of time. Use your time when you find it. Try not to put things off.

Similarly, stop when you should. Peter is training for an Ironman that he’ll run in a few weeks. He’s going to bed at 7 and getting up at 4:30 to get in his miles and laps and whatever. There will always be more work waiting for you. Go to bed when you can. Don’t put off things just because you’re worried that it’s not finished. Cramming is a self-replicating experience. If you do it once, you’ll do it all the time. Break that habit by making your hours the ruler of the roost.

Hire (or Partner) with Owners

Right now, things run for me because I’ve built them to run with owners in place. Colin and Dave and Tony and Justin and the team at New Marketing Labs and The Pulse Network all appreciate my ideas and guidance, but they RUN the place. I’ve done my best to make them owners.

At Human Business Works, Rob and Liz and John and Josh and Merlene all know what they own. The more I can give people ownership, the more that I can grow. It’s been the best possible thing I’ve learned out of this year.

As for Kings

I’m going to write about kings on your second favorite blog. I’ve got some real concrete thoughts about it that I’ll share there. Suffice to say that this has helped my growth over 2010 immensely as well.

There’s More

I’m learning how to pay for services that help me focus on the details. My development team is 9seeds. There are things I pay them to do that I could do, if I wanted to sit around and build websites, but John and Todd and Shayne and team are much faster and better at it than me. I pay someone to wash and fold my family’s laundry. Given how precious my family time is, I’ve decided that it’s worth the extra money to have someone else play with my socks while I throw my boy up into the air. As you learn how to grow, you learn which things don’t belong in your hands any more.

Beyond that, let’s make it a conversation in the comments. Any questions about growth?

Also, we’ll cover this more in my free newsletter, so if you’re not subscribed, grab it. Good?

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  • Shawn

    Hey Chris,

    Nice post, and very helpful. Given me some insight into things I want to accomplish in 2011.

    Thanks

    Shawn

    PS read your book recently too, very helpful.

  • Anonymous

    This part:

    “Ask yourself: is this project part of the ecosystem I’m creating?”

    is the takeaway winner for me – It helps you keep the big picture *always* in focus. Letting that focus go can be extremely tempting when you’re in the zone of the moment.

    • Anonymous

      I liked the “ecosystem” part too.

  • http://www.intheframeuk.com In The Frame

    Great post Chris

    Particularly liked the idea of getting someone in to do the clothes :o) Seriously though, you have a point as family time is precious so why not invest in that like you would your business?

  • http://www.intheframeuk.com In The Frame

    Great post Chris

    Particularly liked the idea of getting someone in to do the clothes :o) Seriously though, you have a point as family time is precious so why not invest in that like you would your business?

  • http://reactlove.com/ Lance M.

    Thanks for the insights Chris

    I love the concept of the 3 words to follow throughout the year. Definitely going to do that on January 1, 2011.

  • http://reactlove.com/ Lance M.

    Thanks for the insights Chris

    I love the concept of the 3 words to follow throughout the year. Definitely going to do that on January 1, 2011.

  • Kevin Kruse

    Chris,time (unlike money) can not be replenished so is our mast valuable resource. Thanks for sharing how you manage and invest your time.

    Question for you…I find I start “cramming” as deadlines approach. And it seems like there is always a new deadline (manuscript due, product launch date, earn out calendar, etc.). So, how do you manage your deadlines and do you also find you’re working too hard and stressing too much as deadlines approach?

    - Kevin

  • Kevin Kruse

    Chris,time (unlike money) can not be replenished so is our mast valuable resource. Thanks for sharing how you manage and invest your time.

    Question for you…I find I start “cramming” as deadlines approach. And it seems like there is always a new deadline (manuscript due, product launch date, earn out calendar, etc.). So, how do you manage your deadlines and do you also find you’re working too hard and stressing too much as deadlines approach?

    - Kevin

  • Anonymous

    Lots of great advice here. Thanks for connecting your thoughts with Brian, Peter and friends. Also liked that you tied it to your goals from last January–brilliant circle and example of interdependence.

    Right now the only thing that’s growing on me is my waist line– and that banana bread looks wonderful:)

  • Jennifer

    Hey Chris…
    You left me with some great thoughts for reflection. I am in the early stages of my business. My time is most precious and I need to remind myself to see if something fits where I am going.

    Question about the 3 words…. do you choose them knowing the significance ahead of time or do you select them because it feels right and then watch as the significance unfolds?

    Blessings

  • Jennifer

    Hey Chris…
    You left me with some great thoughts for reflection. I am in the early stages of my business. My time is most precious and I need to remind myself to see if something fits where I am going.

    Question about the 3 words…. do you choose them knowing the significance ahead of time or do you select them because it feels right and then watch as the significance unfolds?

    Blessings

  • Anonymous

    Chris

    Great advice. I never really consciously thought about whether a new project serves my current community or my future one(s). Looking back over the last few years, however, I actually have been unconsciously taking on more work that would ultimately redefine me. Really inspirational stuff, bud.

    ps

  • http://www.softtechinc.com Frank Parker

    The growth of social media is astounding. Keeping up with all the new material out there is like ‘Drinking from a fire hose.” I keep a ToDo list in word. Each morning I put any new items on it and then priortize the top items. I work on them and if I have to put one aside I work on the next one and come back to one I put aside later.

    This is mimimal I know but very important. I am always suprised of the people who don’t keep a ToDo list. It really helps to be proactive and not reactive.

    A great great man coach John Wooden always said “Failing to Plan is Planning to Fail.” I keep that saying on my wall.

    I also use Google Reader which helps cut down the mass of clutter out there.

    Picking just a few people to follow, like you Chris, and Seth Godin and Mitch Joel really helps alot.

    I also sure helps alot to grow to the point of having one employee handle Twitter, another Facebook, etc.

    I could go on but I would like to hear what other techinques people use out there.

  • http://cashwithatrueconscience.com/rbblog Ryan Biddulph

    Hi Chris,

    Super breakdown here. I like how quick you are to assign tasks that “don’t belong in your hands” to others. It’s something I seek to improve upon.

    Associate with enough kinds and you see this is how it’s done. That’s why I feel the quickest and least painless way to grow is to mingle with people who’ve expanded their businesses quickly. Learn their tips. Practice putting their knowledge to the test. Prioritize, experiment, repeat the cycle to streamline your activities.

    Thanks for sharing.

    Ryan

  • http://cashwithatrueconscience.com/rbblog Ryan Biddulph

    Hi Chris,

    Super breakdown here. I like how quick you are to assign tasks that “don’t belong in your hands” to others. It’s something I seek to improve upon.

    Associate with enough kinds and you see this is how it’s done. That’s why I feel the quickest and least painless way to grow is to mingle with people who’ve expanded their businesses quickly. Learn their tips. Practice putting their knowledge to the test. Prioritize, experiment, repeat the cycle to streamline your activities.

    Thanks for sharing.

    Ryan

  • http://damangmedia.com/ Matt Clark

    I like this, and really looking at the owners idea. I have been looking for someone to come on board with me and I know I am not looking for an employee, I am looking for someone that wants to be an “owner”.

    The challenge I have faced is finding good people, what have you found that has helped you assemble a great team, a team that can take ownership for you?

    Again thanks for sharing, always great!

    • http://twitter.com/PeterPaluska Peter Paluska

      The basic qualifications for rock solid team members that are of the “ownership” make-up tend to be 1) Young (not necessarily, but often) and 2) Hungry, yet at the same time not motivated by monetary gain, though we’ve all got to pay our personal expenses and other debts, of course.

      Nevertheless, when you come across potential partners who seem to go about their business as if they had never even heard of the concept of “money”, snag them and treat them like those dear old friends from childhood who just walked back into your life to share a huge secret with you!

      • http://www.loscuadernosdejulia.com/ Julia

        thanks, Peter, this kind of answered my question, too :-)

      • http://damangmedia.com/ Matt Clark

        Thanks Peter, nicely put. I think with this in mind just have to expand where I am looking! Thanks for sharing.

      • http://damangmedia.com/ Matt Clark

        Thanks Peter, nicely put. I think with this in mind just have to expand where I am looking! Thanks for sharing.

  • http://www.loscuadernosdejulia.com/ Julia

    Chris, thanks a lot for this, this year I’ve upped my own level of time management, although I can still do more and better. My question is about owners and building a team. We know that we need to find the right people to build the business and then to expand it. You’re absolutely right in pointing out that you need to mingle with kings while your owners spend time with other owners. How do you find the right people, and how do you then decide if they are right to handle the aspects of your business?

    I understand that you need to be in charge of the projects you run, but you also need to give people an incentive to stay with you. If you could share tips on how you “pick and choose”, it’ll probably help many of us.

    Thanks, Julia

  • Paul O’Mahony

    I picked up Chris Brogan’s idea of 3 Words for 2010. That was one of the best decisions I made : “keepingwell, sharing, reputation” steered me thru the messy demands of daily life. I have a lot to thank Chris for.
    But it’s still tough resisting the temptations that come from conversations with inspiring people.
    I love the idea of growing out of the problem – hiring someing to do vital time-consuming work. Being freed up to connect with the core.
    Where would I be without my Moleskine Notebooks & highlighting pens – the action to do list…
    The other thing I’ve found is how important it is for me to restrict myself to collaborations… I do no solo projects anymore…
    Thank you all

  • Paul O’Mahony

    I picked up Chris Brogan’s idea of 3 Words for 2010. That was one of the best decisions I made : “keepingwell, sharing, reputation” steered me thru the messy demands of daily life. I have a lot to thank Chris for.
    But it’s still tough resisting the temptations that come from conversations with inspiring people.
    I love the idea of growing out of the problem – hiring someing to do vital time-consuming work. Being freed up to connect with the core.
    Where would I be without my Moleskine Notebooks & highlighting pens – the action to do list…
    The other thing I’ve found is how important it is for me to restrict myself to collaborations… I do no solo projects anymore…
    Thank you all

  • Brandon Yanofsky

    I really like Brian’s market/customer centric view of evaluating opportunities based on if it provides value for his community. This is something I’m definitely working on, making sure every choice I make is good for my community.

  • Amy Parmenter

    ‘Know How to Grow’….pretty much what the ParmFarm is all about because I think we grow differently…depending on which season of life we are in. It is the commitment to grow that’s key…

    Amy Parmenter

  • http://fivedirectionsconsulting.com Maia Duerr

    Really like this… and… at the start of the year, I came up with only one word: brilliant. I knew I wanted this to be a brilliant year. Planting that seed, watering it, watching it grow over the past 11 months… it has indeed been a brilliant year. Intention is a powerful thing.

    • http://twitter.com/PeterPaluska Peter Paluska

      I think that is a great idea, but I also think what you really meant was that YOU wanted to be brilliant this year–admit it. It’s liberating. After all, how can you want a year to BE something? You can only really want yourself to be something, no? Just delving.. great thoughts in any event!

  • http://www.tlchome.ca tlchome

    Hi Chris ~ I love this advice (as always). I had 1 simple idea this year: “strategic partnerships”…I find that focusing on this has propelled me in a far more meaningful way. I have met some amazing people in my industry ~ I even met Julien!
    I appreciate your philosophy/guidance and direction.

    Cheers!
    Teri

    • http://twitter.com/PeterPaluska Peter Paluska

      Awesome! I love the idea of “”strategic partnerships”. It really reminds us of just how vital personal touches and relationships are in the overall picture. Well put!

  • http://twitter.com/JeffreySumber Jeff Sumber

    Thanks for this, Chris. I appreciate the concept of ecosystems when we build our platform and the general environment that we create being either conducive to growth or another oil leak…

  • http://matthewm.org Matt Medeiros

    “As you learn how to grow, you learn which things don’t belong in your hands any more.” if only all business owners thought like this…

    and can’t wait for your piece on “King Me”

  • http://www.danieldecker.net Daniel Decker

    Getting owners is place is my 2011 goal. I have a number of ecosystems that I’ve been building the framework for and some development on the back end but now it’s time to match those up with people who can help run them. That’s honestly a hard deal for me (letting go in a way) but I’ve forced myself to move in that direction because I know that time is finite and great things are done by great teams.

  • http://twitter.com/PeterPaluska Peter Paluska

    Thanks for the excellent article, Chris. I am going to be thinking about these points in the days to come, as well as about the ways in which I can implement them to be as effective as I can be.

  • http://twitter.com/PeterPaluska Peter Paluska

    Thanks for the excellent article, Chris. I am going to be thinking about these points in the days to come, as well as about the ways in which I can implement them to be as effective as I can be.

  • http://www.theheatingandplumbingcompany.com/heating.html Heating Engineer Andover

    Some interesting thoughts there.

    Biggest issue I think for many would be giving up control…if you built something from scratch letting someone else take over isn’t always easy. Has to be done though if you want to move forward.

  • http://www.mazakaro.com Rahul @ MazaKaro

    thank you for sharing these helpful point !!! :) great topic

  • http://www.mazakaro.com Rahul @ MazaKaro

    thank you for sharing these helpful point !!! :) great topic

  • http://twitter.com/campingblogger Roy Scribner

    Chris – getting work done in clumps, as time becomes available, is a great takeaway from this, for me. Social media is my biggest problem, when trying to make the most out of “opportunity time.” I need to get a little more disciplined, in prioritizing :)

  • http://mydarabell.com/ Dara Bell

    Sort of reminds of Soul Of A Business. Found similar thoughts myself last yaer with the Kingly thing. Believe it or not I too decided to me more kingly and spend my time with great players. The year started, this was last year with me tracking down sales people. My company is no worth much more money about 8 times so it all worked playing with kings.

    You make some great points on talent and co-operation which I will try to think about. I worked for someone some time ago last year who did not get the ownership bit right, people need to own their work and to feel it is a craft. This frees you up existentially, which counts for more than people think.

    I did not realise you chose words each New Year. I have resonated with the words. I got thinking about the Kingly thing from a Carolyn Myss book. Heard it is not a good thing for a marketeer to be mysterious.

  • http://www.mpoweringu.com Brian Hamlett

    Fantasic! I love these three words. This is something that I as an entrepreneur still struggle with. The ol’ “I can do it better than anyone else I can find so I had better do it all myself” mentality (which is totally false and I know that… but still a struggle.) Seeing some of your success in launching new projects while essentially “removing” yourself from any key active MANAGEMENT role (to a point) helps me realize that I can, and should, be trying the same for my own projects.

    Very nicely done.

  • http://www.mpoweringu.com Brian Hamlett

    Fantasic! I love these three words. This is something that I as an entrepreneur still struggle with. The ol’ “I can do it better than anyone else I can find so I had better do it all myself” mentality (which is totally false and I know that… but still a struggle.) Seeing some of your success in launching new projects while essentially “removing” yourself from any key active MANAGEMENT role (to a point) helps me realize that I can, and should, be trying the same for my own projects.

    Very nicely done.

  • http://www.noflux.net John

    Thanks for the great enlightening post – it has been great reading and learning.

  • http://www.noflux.net John

    Thanks for the great enlightening post – it has been great reading and learning.

  • http://www.noflux.net John

    Thanks for the great enlightening post – it has been great reading and learning.

  • http://twitter.com/ryanwriting ryan ayers

    Thanks for another great post, Chris. It’s funny how the simplest ideas sometimes just need to be repeated back to you from someone else. I was just having the “doing things in clumps” conversation the other day with someone – it’s definitely a practice I need to start implementing.

  • Anonymous

    Great post!. As of last month, I had a menagerie of projects on my plate that did not support my core business. In hindsight, I think I was taking on more projects because I could and it kept me busy. Scaling back has benefitted me greatly in terms of creativity, peace of mind, and quality time with my son.

  • http://www.coopersbarnyard.com Frankie Cooper

    “Know how to grow” These are very interesting point to ponder to help us grow in all areas of our life’s, work, and spiritually.

  • http://www.coopersbarnyard.com Frankie Cooper

    “Know how to grow” These are very interesting point to ponder to help us grow in all areas of our life’s, work, and spiritually.

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  • http://hurricanetrafficgenerator.com Beka

    Hi Chris first of all I want to thank you for the great post and the three magic words.
    I have a small business and I was looking for ways to grow, I think I’m going to implement some of your tips. thanks again

  • http://hurricanetrafficgenerator.com Beka

    Hi Chris first of all I want to thank you for the great post and the three magic words.
    I have a small business and I was looking for ways to grow, I think I’m going to implement some of your tips. thanks again

  • http://labradordogtrainings.com/labrador-obedience-training/ Sami

    well I think that I have to say this is one of the best posts Ive red about how to develop your business. Its true if you want to be a king you have to do what the king’s do.
    thanks for the info.

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