Meeting

Every Man

I get the opportunity to meet people all the time. It’s one of the best parts of my job. Sometimes, I feel really awkward when I’m meeting other people. I figure that I’m doing it wrong quite often. I’ve been thinking about what one might consider doing and not doing when they meet someone for the first time. I’ve failed at some of these moments myself. I get just as guilty at doing some of this at one point or another. Don’t look at this as me telling you how to meet me. This is me telling you what I’m thinking when I’m given the opportunity to meet someone.

There’s one experience that I observe more often than not when meeting people at events, and it’s a split one. On the one hand, people don’t talk enough about their main point enough for someone to get a read. On the other, people talk WAY too much about themselves and scare people off. It’s pretty tricky to figure out the balance, I’m thinking, when meeting folks. I have some thoughts on it.

Air

Often, when people talk to me, they seem to have the sense that they’ll never ever get the chance to talk with me again, so they work on cramming in everything they’ve ever thought to tell me. They speak as if every word gives them air in their lungs. Have you had that experience? It seems like the person is quite literally going to die if they don’t get out all their thoughts?

I think this is more real than not. I talked to a guy once a few months ago, and I think it was probably the first time in years that anyone ever gave him the time of day. It was cathartic, really, listening to him get his autobiography out into the air. Have you had that one happen to you?

Some Do’s and Dont’s

If it’s you who has the chance to talk to someone else, here are some thoughts about the blend of how you can say “just enough” to get your presence across to someone else. I’d love you to agree or disagree in comments or posts.

  • Confidence is EVERYTHING. You are good enough. You are important enough. You are worthy. Everyone is just someone. The biggest names in the world that I’ve met (people like Glenda Watson Hyatt, Ed Shahzade, Jon Swanson) have all been regular people when you get down to it.
  • Never ask someone to remember your name. That moment when you re-meet someone and you say, “Do you remember me?,” it’s just a chance of putting someone in a bad spot. I’m actually pretty decent at remembering names (kind of supernaturally so at most points). But when I’m meeting others, I lead with my name. It just takes it off the table.
  • Lead with the strongest point you hope to make. If you’re going to say, “I’m here to ask about a business partnership,” then start with that. Most people want to start with soft things like the weather, but in most cases, what’s really important gets buried in trivia. Don’t do it. Believe me.
  • The backstory is almost never important. I hear so much exposition explaining the main question or point and it takes paragraphs of language to try to warm up to what ends up being one sentence. Here’s the thing. One sentence is usually enough. And at least, it lets the other person ask, “Can you tell me more?”
  • Assume neither of you have lots of time. Try to keep the conversation moving and tight. This one is tricky, and you have to read the signs. Is the person you’re speaking to giving you the “I need to move on” signals? Are their shoulders turned away from you? Are they looking around instead of making deep eye contact? There you have it. Smile politely and make your exit.
  • Finish with action. Because you’ve kept it short, because you are letting this person go on to the next thing, your goal now is to decide whether there’s some “there” there. If yes, then move on to business cards and next steps. If no, then be clean and wonderful about it. Just say thanks and pleased to meet you, and move on. Believe me, that’s a great way to move on. I’m definitely fond of NOT moving forward more often than not. It’s the better way to figure out your business.
  • Business cards are for continuing business. If you’re done talking, exchanging a business card is great only when you have further business to do. Send your message quickly. Within 24 hours is probably the best way. Do you agree?

Your Mileage Will Vary

Okay, first, all you shy people who have been clenching your jaw while reading this, it’s okay. I get it. I know that it’s a lot easier to do this when you’re not shy. Hint: I’m always shy. I just push really hard to NOT be shy when it’s important.

Second, sometimes, things don’t follow a formula. This is a recipe, but you’re making leftovers sometimes. That’s okay. Do what makes sense in the moment.

Finally, I want to re-stress that this isn’t a post about how to meet me. It’s a post filled with thoughts on what works best in meetings. I’m thrilled and honored when you say hi to me at events. It’s the best part of my job. When I get to meet people (like you), the above is what’s on my mind.

What do you think?

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  • Adrienne Fritze

    Love this article Chris. I am passing on to all my colleagues and association mates.

  • http://www.KarmicKappuccino.com Steve Rice

    these are some really great thoughts, Chris. Thanks. Always enjoy your insights because I know you’re actually “poking the box” day to day.

  • http://successbeginstoday.org/wordpress John Richardson

    Great post, Chris. One tip that I picked up a while back is to make a mental note of the person’s eye color you are talking with. This helps you remember them better and it forces you to make eye contact with them. It’s simple and it really helps shy people make eye contact. The other is to be genuinely interested in the other person by focusing on them instead of yourself. Ask them questions and shut up and listen for an answer. Works like a charm because people love to talk about themselves.

  • Hilka

    Chris, good points. An added consideration for shy people (I speak from experience)…take the focus off yourself and focus on the other person. Easier said than done; it takes practice. Shy people tend to worry about “I, me, me, I”…will I put both feet in my mouth, will someone talk to me, will they like me, am I making a fool of myself, etc. etc. etc. Focusing on the other person, asking them about their needs & interets makes and not worrying about how you are being perceived makes for a much more enjoyable interchange!

  • Hilka

    Chris, good points. An added consideration for shy people (I speak from experience)…take the focus off yourself and focus on the other person. Easier said than done; it takes practice. Shy people tend to worry about “I, me, me, I”…will I put both feet in my mouth, will someone talk to me, will they like me, am I making a fool of myself, etc. etc. etc. Focusing on the other person, asking them about their needs & interets makes and not worrying about how you are being perceived makes for a much more enjoyable interchange!

  • Hilka

    Chris, good points. An added consideration for shy people (I speak from experience)…take the focus off yourself and focus on the other person. Easier said than done; it takes practice. Shy people tend to worry about “I, me, me, I”…will I put both feet in my mouth, will someone talk to me, will they like me, am I making a fool of myself, etc. etc. etc. Focusing on the other person, asking them about their needs & interets makes and not worrying about how you are being perceived makes for a much more enjoyable interchange!

  • Hilka

    Chris, good points. An added consideration for shy people (I speak from experience)…take the focus off yourself and focus on the other person. Easier said than done; it takes practice. Shy people tend to worry about “I, me, me, I”…will I put both feet in my mouth, will someone talk to me, will they like me, am I making a fool of myself, etc. etc. etc. Focusing on the other person, asking them about their needs & interets makes and not worrying about how you are being perceived makes for a much more enjoyable interchange!

  • http://twitter.com/sharisax Shari Weiss

    I like this article, Chris, and the first thing that came to mind when you asked “What do you think” is the best recent advice I’ve heard about Networking — that when you go to meet new people, look to see what you can BUY, not what you have to SELL. The whole dynamic changes.

    And that reminds me of the advice when you want to have a serious issue-driven discussion with someone: if you enter the conversation intending to convince the other person you are right, things will NOT go as well as if you enter it with the attitude that it will be a win-win situation for both.

    As in the first situation, it seems to me, they dynamic changes when we go in with the right intention/attitude. What do you think?

  • http://twitter.com/CoachAndiLynn Andi Lynn

    You are fabulous. I’ve started receiving your posts via e-mail and I hope you don’t mind, but I shared this on my coaching Facebook, my personal FB, and my Twitter. I’m just getting into really harnessing this online thing and it’s amazing to discover the quality insight that is available! Thanks for your articles thus far :-D

  • carraig

    Neither of you has not have. Neither is singular.

  • http://twitter.com/KlaudiaJurewicz Klaudia

    Confidence is EVERYTHING! I so agree with that statement. I have noticed that every time when I am showing confidence during meetings – I can achieve way much more.

  • Laurence Tham

    It’s great how you broke it down into components rather than just steps. It is the whole that makes the interaction successful, powerful and productive. Love it.

  • Laurence Tham

    It’s great how you broke it down into components rather than just steps. It is the whole that makes the interaction successful, powerful and productive. Love it.

  • mattsearles

    For what it’s worth I’ve always thought you were a real master at this stuff.

    I’m shy… sever social anxiety shy.. and most of what’s in my head.. God only knows how to communicate it.. but.. that said.. when I find my groove.. I’m the master of meeting people.. and when I get in that groove recipes don’t matter.. I can “do everything wrong” and it can still turn out right.. in fact I find for me it’s best to forget about recipes.. cause that can very easily get in my way.. but at the same time.. its useful for me to go read your blog and kinda think about the issue a little.

    But seriously.. you’re someone I really look up to on this front.. and often watch, and study, how you do it kinda.

    One of the weird things.. just to throw at you.. I’m on this myers briggs meditation.. on psych types.. turns out I’m a whole lot of minorities.. Introverted, intuitive, thinking.. I’m so far out there on the intuitive front that I’m like Einstein.. totally at a loss when it comes to the issues of the practical..

    How this relates is.. the issue of how do you communicate to someone in “the language of they’re type?” Because there’s all these prejudices.. like I’ve gotten in some terrible fights recently with close friends.. cause they’re the practical type.. and I’m more the big picture creating seeing behind walls type who hats nothing more then having to be practical.

    And then I think.. in a sorta personal branding “I gotta be me” kind of sense.. I gotta be that out there guy… I don’t know.. seems like a dilemma….

  • http://www.youintegrate.com Kneale Mann

    The social web can make us brave but that doesn’t help us when we meet in person. Great piece Chris and as someone who has met you, you walk said walk, sir.

  • http://www.bloglafayette.com Scott Whitley

    I’m not sucking up when I say this but, one of the reasons I enjoy reading your blog and learning from you is because you seem approachable. I was turned on to you by Danna Crawford, Power Selling Mom, out of Ocala Florida. She gave me a list of people I should listen to. You were the one person on her list who she said was truly nice when she met you in person. Thanks for that. Thanks for not getting a big head.

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  • http://www.yousaytoo.com/visit-the-website-trent-jordan-vancouver-your-ultimate-tour-guide/348039 Trent Jordan Vancouver

    I was turned on to you by Danna Crawford, Power Selling Mom, out of Ocala Florida. She gave me a list of people I should listen to.

  • http://www.kaarinadillabough.com Kaarina

    Love the 3 bears idea of not-too-much, not-too-little but “just right” quantity. And getting to the point. Point taken/point made. Kaarina

  • http://www.kaarinadillabough.com Kaarina

    Love the 3 bears idea of not-too-much, not-too-little but “just right” quantity. And getting to the point. Point taken/point made. Kaarina

  • http://www.advancedwebads.com/sc/164 Mel Webads

    I agree with the business card thing. There is one rule that we call ” 24-hour rule”. It goes like when you have met someone and you talked to each other and became acquaintances and you proposed a partnership or a business and the person liked it, you need to pursue it within 24 hours because the excitement level is still strong.

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  • http://www.parmfarm.com Amy Parmenter

    Great topic. I think a handshake is also important. You can tell a lot about people from their handshake. I don’t shake hands with everyone I meet but, when it’s appropriate, it can be a great way to make a good (or bad) impression.

    On a side note… i do not believe Chris Brogan is shy. I’m sure you have doubts, insecurities and hesitations…like we all do, but shy?? nope. just can’t buy it. (here’s why: ‘confidence comes from your relationship with your father…and, though we don’t know each other, it’s obvious you’ve got something good going there….).

    Just sayin’

    Amy Parmenter
    The ParmFarm

  • http://www.vmeals.com Molly Fulton

    This post is timely for me as I just spent the weekend at a conference and definitely came away with some tradeshow dos and don’ts of my own.

    I agree with all your points, with the possible exception of the business card exchange. I would exchange cards (or some kind of contact info) with anyone with whom I connected – even if I thought I would never use their services or they mine. Just like with any other form of networking, when you meet good people you want to help them succeed and connect and hope they will do the same for you. I met several people this weekend who said they couldn’t use my my company’s service but knew someone who would really appreciate it, so I will continue to cultivate relationships.

  • Anonymous

    Good stuff Chris. Your rule about 12 to 1 fits in face to face meeting as well. The person that corners you in a networking meeting and unloads a dump truck of info on top of you for 20 minutes has this reversed. It’s more about them than the person they are talking to. One training excercise that can help to over come the urge to dump is limit your self to 3 sentences with each new contact. unless they ask for more info, and if they ask for more return to the rule – only 3 sentences and plan on the 3rd being something like, “thank you for taking this time with me, have a fantastic day.” Do the same the next time you meet his person and they will light up when they see you in a group because they know will respect their time and encourage them when you are with them.

  • Robin Reid

    After growing up with a photographic memory that captured everything, I suffered an injury in my 30′s that left me with some memory issues, especially with names of people and things. I developed extraordinary compassion for people who are shy or struggle to retain names. When greeting someone who I have only met once or twice before, I mention my name and make sure I confirm theirs. It is truly never personal if someone doesn’t remember your name. If you struggle to remember someone’s name, being authentic about it goes a long way, “I am sorry, my brain is a bit fried this morning. Will you please remind me of your name?” As long as you are willing to be clear and not make a big deal out of it, if they are annoyed it is THEIR problem, not yours.

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  • Pamela Knapp

    I think confidence is important but I’m also a believer of fake it till you make it. Just by doing the things you don’t want to do (because of fear) will help you walk through that fear. Each time you do this you’re chipping away at that fear and building self-confidence. After that, my feeling is keep it short, sweet and to the point. We all have busy schedules so respect each other’s time. I agree with the business card 24 hour rule. Reconnect while the memory and feeling are strong.

    Thanks, Chris

    Pamela Knapp

  • Pamela Knapp

    I think confidence is important but I’m also a believer of fake it till you make it. Just by doing the things you don’t want to do (because of fear) will help you walk through that fear. Each time you do this you’re chipping away at that fear and building self-confidence. After that, my feeling is keep it short, sweet and to the point. We all have busy schedules so respect each other’s time. I agree with the business card 24 hour rule. Reconnect while the memory and feeling are strong.

    Thanks, Chris

    Pamela Knapp

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  • http://twitter.com/Corey_V_ Corey Vandenberg

    Don’t recall where I saw it, but recently someone, who is likely really smart because this resonated with me said: “You’re success is directly correlated to the number of uncomfortable conversations you have on a regular basis” (this is a bad paraphrase, but the essence of what they said). They went on to equate discomfort with networking, interviewing, socializing, hiring and firing, proposals, sales presentations, public speaking engagements etc. It made a lot of sense to me. If anyone saw that and recalls who said it I’d love to remember who it was. [Might have been Seth Godin]

  • http://twitter.com/jwidmer Joel Widmer

    Love your last point. I’d also add that business cards are the second step if you intend to do further business. The first step is earning permission to follow up, asking “what gives me the right to follow up with this person?” A business card is only as good as the relationship behind it.

  • http://www.globalkap.com/Virtual-Data-Room Virtual Data Room

    “not-too-much, not-too-little but “just right” quantity”. this is excellent.

    Confidence is EVERYTHING: 100% right. Confidence is the first step on the road of success.
    Never ask someone to remember your name: If someone asks me this i hate him.
    Assume neither of you have lots of time: this is the best tip to save your and other’s time. Everyone is so busy that they cannot bear a single moment going waste. Excellent post..

  • http://www.globalkap.com/Virtual-Data-Room Virtual Data Room

    “not-too-much, not-too-little but “just right” quantity”. this is excellent.

    Confidence is EVERYTHING: 100% right. Confidence is the first step on the road of success.
    Never ask someone to remember your name: If someone asks me this i hate him.
    Assume neither of you have lots of time: this is the best tip to save your and other’s time. Everyone is so busy that they cannot bear a single moment going waste. Excellent post..

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