Running Your Business at Lightspeed with Socialcast

May 6, 2009 · Comments

Socialcast First, a quick disclosure: Socialcast has kindly sponsored our Inbound Marketing Summit events. If you have attended our events, you know that I only pick sponsors that have a product or service I like. That said, this is in no way a paid endorsement. I just like the software. So there, let’s talk about Socialcast.

To get you up to speed, Socialcast is software that acts as a private twitter (more accurately, a private FriendFeed). It’s built for internal collaboration and communication. It lets you send messages to multiple people in a group wit a one-to-many kind of method. Messages can be text, an image, a link, or a file. It’s web-based, serves up to 10 users for free, and then has pricing for over 10 users. It’s pretty cost effective, judging by what I saw (and my guess is Tim Young, founder and CEO, would work with you, if you had a huge order).

We’re using it here at New Marketing Labs. We’re using it for an internal presence stream. This bounces between client-specific conversations, to issues of our time and availability. Here’s an example:

Socialcast2

So, what’s cool is that we can tag things inline with hashtags (you know, like #hashtag), and it translates to searchable tags. We can edit our posts. We can add details into a “details” area per post so that it lets us stay slim, but go fat. We can upload files and append/update posts, too.

It doesn’t have an iPhone app, but it does have a very nicely formatted website designed for iPhone (so, if you’re not too nitpicky, it has an iPhone user experience). I’ve used it on my iPhone and it works great.

Probably the most popular competitive product would be Yammer, and we haven’t set up an evaluation for that product yet. We will over the next few weeks (and I’ve heard good things about Yammer, too). But so far, we’re digging Socialcast.

How We’re Using Socialcast

What we’re finding about Socialcast as a team tool is that it allows for a better snapshot of how the day is going, a better way to call out how projects are going, a useful method to call out what’s on our plates, and a much better way to gauge the flow of office experiences than email.

We’re using it for collaboration, for simple q&a, for talking about what’s upcoming. I’m happy so far. Of course, we’ll need to test a bit longer to see how it holds up over a few months, but if you’re looking for an interesting internal collaboration tool, this is a pretty neat, lightweight product to consider.

Have you tried Socialcast? Are you considering which tool to use for internal collaboration? This might be the right fit.

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  • Great post
  • Just catching up on some blog posts here, and I'm excited to learn about Socialcast, which I hadn't yet heard about. As always, thanks to Chris for introducing me to something I am really looking forward to trying out. This has the potential to be great for my business, as my department if split up between the US and the UK. I can't wait to try out Socialcast next week in the office. I'm sure I will blog about my experience.
  • Not using Socialcast but sounds like a great tool for some of my clients. Thanks for the heads up!
  • So, is this just another window I have to have open on my desktop in addition to a browser, an email client and tweetdeck? The Socialcast "tour" on their website was woefully uninformative.
  • It's already cut down my internal email by 60%. Yes, it's another window to open. It's a tab in Firefox, if you think about it that way. But it's work-focused and not just Tweetdeck. Some day, it'd be nice if it ties into Seesmic Desktop.
  • Chris Thanks for the comments regarding Socialcast. Our Marketing Dept just started testing it this AM, and we find it to be awesome!
  • Wordpress with their P2 theme is now offering this and, as with everything WP, lets you own the information to do with what you want. I imagine SocialCast has better functionality for now and I plan on toying with it, but Worpress will overtake for those savvy with the platform, which is a large audience. I don't think anyone can keep up with the network of open source developers that call Wordpress home. Still SocialCast is a strong solution for anyone who does not want to do a WP install or wants a simpler solution.

    Moreover the P2 theme combined with the BuddyPress launch is really beefing up the social toolbox of using Wordpress. I plan on using both the BuddyPress and P2 twitter-like theme for an upcoming Social Media Club website build to test out both.
  • Interesting concept...need to look into this further.
  • shefaly
    Chris: Your review apart, I think it is good that you declare all 'interests' upfront. Good disclosure policy that keeps people happy.

    PS: I would love to see a post on why you chose Disqus and not IntenseDebate or SezWho.
  • Thanks. : )

    Simple and honest answer on Disqus: I met the guys who made it, and that was reason enough to want to try their platform. I also like how well it gets picked up by BackType (who I also hang out with, the founders that is), and how it shares things out to the world.
  • On a side not, I bet your Shampoo sponsors are pissed right now. No more personal grooming endorsements for you.
  • and what exactly is now the difference between this and creating private groups in friendfeed? specially now with the latter one having implemented real-time email notifications (for posts and comments) last week.
  • It's not 100% different for sure, but does friendfeed allow search on tags within the group, categorization, filtering, and subgroups within the private group?

    If not, then that might be a good reason.
  • I like the ability to incorporate a "FriendFeed" model into the stream of an internal system. Here is where I see the success of something like Friend Feed vs One big fire hose. If you are only keeping track of 10-15 people...imagine how useful and deeper your relationships and inter connectivity will get.

    Really liking the potential here. Surprised FriendFeed hasn't jumped on the Internal boat...
  • I'm a big fan of the "friendfeed" for business approach. And their web experience is really slick.

    Plus they've done a great job at organizing departments and different categories of things like business groups, as well as messages.

    Big fan of these guys.
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