Silence as a Business Edge

Eco

I worked with silence yesterday. I didn’t look at my email until after 11. I didn’t check into Twitter until much later. I didn’t play the radio in the car. I didn’t turn on my amazing Sonos S5 player at my office when I got there in the afternoon. I just stayed silent.

Noise is Often a Reflex

What I learned was this: we often make noise out of some kind of reflex. Sometimes, if someone steps on your foot, you’ll say “ow,” even when it doesn’t hurt. It’s a reflex. Sometimes, you’ll say something because it’s what you think you should do. There’s a lot of noise that comes out of us as reflex.

Silence Helps You Listen

Listening is truly one of the best tools that social media ever gave us. The ability to monitor and listen and use this information to better understand how people interact, what they want, how they complain, and to earnestly listen with the goal of being helpful in some way, is a downright super power.

Silence in Print

I’ve unsubscribed from another 20 or so newsletters lately (mind you, I’d never subscribed to any of them, but people feel that because they have my email address, they have my permission to fill my box with their noise). In every case, the reason I eventually noticed them and unsubscribed was that they mailed me daily. It’s one thing if I’ve opted in. It’s another if you’ve swiped my address and think I want to hear about your stupid products daily.

There can be beautiful silence in print. Even if you sent a daily email, but it was brief and supremely helpful, what you leave out would contribute to the beauty of the remaining silence.

Silence Frees Up New Ideas

The best thing that happened in my silence yesterday was that I came across an idea. I was reading a book and thinking about my own speech content. It dawned on me that it was time my speeches got a bit of an overhaul, and that I streamlined my production methods. I wouldn’t have heard this if I was busy speaking and answering and telling people this and that about the day’s events. It just wouldn’t have come.

Work With Silence

Schedule it. Try it. See what you can do with it. Turn off your email notifications. Make your phone silent. Make your Twitter and your whatever stop blipping and poking and blinking and updating you. See what it means to have your head in one place for a while. Even in doses. I promise it’ll be interesting.

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  • http://vista-interactive.com Peter Murray

    The MP3 I was listening to stopped mid-song when I opened this post to read it. Freaky!

  • http://www.accidentalseeker.com/ Karen Talavera

    I work from home unless traveling/speaking/training and often the silence and isolation gets to be a bit much. Going to Barnes & Noble or Panera or the library is an option but often more bother and distraction than the change of scene is worth. So as not to distract myself unproductively with videos/email/social media/TV, if I need some “background noise” I play some of my favorite mood music. (Something sans lyrics tends to work best, especially when writing). If you haven’t read “This is Your Brain on Music” check it out, you’ll be surprised what music can do for your creativity and productivity!

  • Anonymous

    Working in silence is something that just recently started and have reaped the benefits. In my current situation, I have any where from 5-10 minutes max without a co-worker entering my office for advice/questions. I used to listening to classical music which proved to be an ideal medium for brain stimulation. but the newly found silence has proved to be even more beneficial. Having a tough time shutting my brain off, this allows my brain to run free. My steno pad located on my desk has tons and tons of random thoughts on it now which have correlated to new initiatives and yielded success as a result. Great post Chris!!

  • Cheryl Dolan

    Thanks Chris – this post was really powerful for me when I read it Sunday afternoon. It allowed me to sigh and really relax into the silence which I have been working in for 4 days since Sunday,and it was time so well spent – creative, fun, clear, focused (and then sometimes not so focused but that was fun too). In between the focused work I played solitaire (it’s been said that Maya Angelou writes poetry while playing solitaire) worked on a jigsaw puzzle (research shows that fine motor activities with the hands/fingers enhances creativity) or worked out. And I had the biggest brainstorm (book title) I have had in months. Although it can be a challenge to find any silent alone time, I highly recommend it – even for just part of a day!

  • http://twitter.com/kregobiz Kerry Rego

    Well, you’ve just touched on meditation in social media. A whole new niche ;) Very true and absolutely necessary. In order to hear our own voice, we need to experience silence.

  • http://twitter.com/kregobiz Kerry Rego

    Well, you’ve just touched on meditation in social media. A whole new niche ;) Very true and absolutely necessary. In order to hear our own voice, we need to experience silence.

  • http://www.blackfridayplanet.com/ William Hushburn

    Silence helps me reflect and do things I rarely do.

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