When someone speaks about you to someone else, what do they say? How would they refer to you? What would be the brief way they sum you up?
When we talk about Apple, we often talk about design. Or maybe we say “it just works.” When we talk about Zappos, we think of customer service. When we talk about Seth Godin, we might say “purple cow” and tell people to be remarkable.
What’s Your Single Strand?
I’m asking because I’m thinking about my own right now. What would sum me up? And usually, when people try to answer this for someone else, they tend to speak from their past. For example, if I say “Zappos,” lots of people say “shoes.” But that’s not how Zappos wants you to think about them, because they sell a lot more than shoes. If you think of me as that Twitter guy or the Trust Agents guy, then that’s from stuff from over a few years ago.
So strands have to go a bit deeper than the project of the moment, and one hopes that they do.
What’s your single strand? How do you represent yourself in that way? What does it change about what you choose to do or not do with your business?





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