Using Twitter Search for Business

I spend a lot of time in Twitter search. I do it for several purposes. One is for my client partners. For instance, if I’m thinking of ways to do things for MolsonCoors, I might start up searches on various beer brands to get some competitive analysis. I might start figuring out if there are location-specific tweets about Molson products. For instance, during the Vancouver Olympics, I might have found several people tweeting about their beers while out and about enjoying the events. I could do something with that.

But there are lots of ways to use it. Do you need to find more case studies? Here’s a simple search for case studies: http://search.twitter.com/search?q=”case+study”+filter:links

Do you want to know who’s talking about burgers near San Francisco? http://search.twitter.com/search?q=burger+near:SF+filter:links”

Want some negative proof? I sniffed around for “site sucks” – http://search.twitter.com/search?q=”site+sucks” – to see who’s saying what about bad websites (note: don’t forget to speak the way your tweeters would speak).

Maybe you’re in pharma? I checked out “allergies plus meds OR medication – http://search.twitter.com/search?q=allergies+medication+OR+meds”

There are lots more opportunities to consider. One of my favorites? http://search.twitter.com/search?q=”looking+for”. It’s like permission to sell. Right there. (If you’re not a jerk.)

Oh that Twitter. Such a silly tool. Why even bother? (Keep telling yourself that.)

Bonus Round

Save your searches. Cook them up and put them in your Google Reader or your Seesmic Desktop or your Tweetdeck. Build STATIONS around these kinds of searches. Build response protocols for them. (I’ve barely scratched the surface, but wanted to start somewhere).

And you? Success stories?

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